Title: Hotel Torre del Reloj Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Torre del Reloj Colonial hotel with free breakfast and fitness centre ![Exterior detail](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/386f25f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/c15e83e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior detail](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/9a2355c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Triple Room, Balcony | Street view](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/3c3ab70a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Porch](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/9ec9878d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies At Hotel Torre del Reloj, take in the vibrant atmosphere and unwind with a rooftop terrace view. Guests appreciate the hotel's attentive staff, enjoy free cooked-to-order breakfast, daily manager's reception, coffee shop/cafe services and stay connected with in-room WiFi. 6.4 ## Popular amenities - Bar - Gym - Parking included - Breakfast included - Laundry - Housekeeping ## Room options ### Check availability for these dates Tonight [Oct 2 - Oct 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 3 - Oct 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 3 - Oct 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4620664&PinnedHotelID=4620664&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 2 of 2 rooms ![Superior Double or Twin Room, Balcony | Minibar, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/dc11de59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double or Twin Room, Balcony ### Highlights Balcony Soundproofed Free cots/infant beds LCD TV Ceiling fan Private bathroom Hairdryer Minibar - 172 sq ft - City view - Sleeps 2 - 1 Queen Bed OR 2 Single Beds ![Minibar, soundproofing, free WiFi](https://images.trvl-media.com/lodging/5000000/4630000/4620700/4620664/8a1b0c7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Triple Room, Balcony ### Highlights Balcony Soundproofed Free cots/infant beds LCD TV Ceiling fan Private bathroom Hairdryer Minibar - 258 sq ft - City view - Sleeps 3 - 1 Queen Bed and 1 Single Bed OR 3 Single Beds ## You may also like Ad ![2 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/53400/53326/f6ee7941_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Americas Casa de Playa La Boquilla - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 1,019 reviews £123 additional charges may apply 27 Oct - 28 Oct [](https://www.expedia.co.uk/Cartagena-Hotels-Las-Americas-Casa-De-Playa.h53326.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=a5eb3e6b-c28b-48d7-b6f9-4ace51fc5b58&top_cur=GBP) Ad ![1 bedroom, Egyptian cotton sheets, premium bedding, down duvets](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/70000000/69870000/69863300/69863299/b26d0d47_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Barú Cartagena Cartagena - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Torre-Del-Reloj.h4620664.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Torre-Del-Reloj.h4620664.Hotel-Information) ## About the area Located in Cartagena Walled City, a neighbourhood in Cartagena, Hotel Torre del Reloj is in the entertainment district. Clock Tower and Casa del Marques de Premio Real are local landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Port, Fortresses and Group of Monuments. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42321%2C-75.54947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=YRQgmdnEqOSI-sXIXtVMiginQFI=) Carrera 7 n. 32-77, Barrio centro, Cartagena, 130001 ### What's nearby - Clock Tower - 1 min walk - 0.0 miles - Cartagena de Indias Convention Center - 2 min walk - 0.1 miles - Bolivar Square - 3 min walk - 0.2 miles - Walls of Cartagena - 5 min walk - 0.3 miles - Bocagrande Beach - 18 min walk - 1.0 mile ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive ### Restaurants - ‪San Valentín Restaurante Bar - ‬2 min walk - ‪Mirador Café & Bar - ‬1 min walk - ‪Donde Fidel - ‬1 min walk - ‪Época - ‬2 min walk - ‪The clock pub - ‬1 min walk ## About this property ### Hotel Torre del Reloj Upscale hotel near Clock Tower Located close to Cartagena de Indias Convention Center, Hotel Torre del Reloj provides free cooked-to-order breakfast, an airport shuttle and a free daily manager's reception. Free in-room WiFi is available to all guests, along with a rooftop terrace and a coffee shop/cafe. Other perks include: - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and concierge services - A front desk safe, meeting rooms and coffee/tea in reception Room features All guest rooms at Hotel Torre del Reloj have amenities, such as free WiFi, sound-insulated walls and minibars. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 32-inch LCD TVs with satellite channels - Ceiling fans and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/101000000/100650000/100642300/100642212/7f35152e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Hamacas Torices - Free WiFi - Air conditioning - Laundry - 24/7 front desk [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=100642212&PinnedHotelID=100642212&HadPinnedHotel=true®ionId=-1&adults=2) ![Habitacion Deluxe | Terrace/patio](https://images.trvl-media.com/lodging/16000000/15450000/15449300/15449273/0b950d3a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique Casa Isabel Cartagena Walled City - Hot tub - Free WiFi - Air conditioning - Business services 8.8 Excellent 22 reviews £80 additional charges may apply 3 Oct - 4 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=15449273&PinnedHotelID=15449273&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4720000/4715700/4715699/90882574.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NH Cartagena Urban Royal Cartagena Walled City - Pool - Pet-friendly - Free WiFi - Restaurant 8.2 Very good 498 reviews £83 additional charges may apply 2 Nov - 3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=4715699&PinnedHotelID=4715699&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transport - 24-hour return airport shuttle at scheduled times and on request for a surcharge - Area shuttle (surcharge) - Free self parking on site ### Food and drink - Free cooked-to-order breakfast available daily 8:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Gym - TV in common areas ### Family friendly - Laundry facilities - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Well-lit path to entrance ### More - 1 building - 3 floors - Colonial architecture ## Room amenities ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower ### Entertainment - 32-inch LCD TV with satellite channels ### Food and drink - Minibar ### More - Ceiling fan - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 6:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before noon Contactless check-out Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests will receive an email within 48 hours before arrival with check-in instructions; your host will greet you This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Host will greet you ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 90000 per vehicle (return) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Cashless transactions are available If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Torre del Reloj Hotel Torre del Reloj Cartagena Torre del Reloj Torre del Reloj Cartagena Hotel Torre Reloj Cartagena Hotel Torre Reloj Torre Reloj Cartagena Torre Reloj Torre del Reloj Hotel Torre del Reloj Hotel Hotel Torre del Reloj Cartagena Hotel Torre del Reloj Hotel Cartagena ## Frequently asked questions ### How much is parking at Hotel Torre del Reloj? > Self-parking is free at this property. ### What time is check-in at Hotel Torre del Reloj? > Check-in start time: 3 PM; check-in end time: 6:00 PM. After-hours check-in is not available. ### What time is check-out at Hotel Torre del Reloj? > Checkout is at noon. ### Does Hotel Torre del Reloj provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of COP 90000 per vehicle applies. ### Where is Hotel Torre del Reloj located? > Located in Cartagena Walled City, this hotel is steps away from Plaza de los Coches and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Torre del Reloj Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 7.4 Cleanliness ### 8.4 Location ### 7.4 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 22 8 - Good 32 6 - Okay 27 4 - Poor 31 2 - Terrible 11 ### 6/10 Okay #### Eduardo 8 Jan 2020 #### Regular estado Buena ubicación, regular estado, mucho ruido ambiente ##### Eduardo Stayed 3 nights in Jan 2020 ### 2/10 Terrible #### Noemie 31 Dec 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel qui fait également boite nuit donc un hôtel où on ne peut pas dormir avant 3h30...ce qui est quand même incroyable sur le principe ... La chambre qu on nous a donné a été sans fenêtre ...à 110e/nuit c était juste du irrespectueux. Je pense que c est le plus mauvais hôtel que j ai pu faire de ma vie, leur principal activité est boîte de nuit avant d être un hôtel ...ils s en fichent de toute manière de connaître leur qualité de service ...et c est d ailleurs certainement pour ça qu il a fallu payé le séjour avant d arriver ..histoire de ce retrouvé coincé la bas pendant 3 nuits ##### Noemie Stayed 3 nights in Dec 2019 ### 8/10 Good #### JAVIER 17 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente ubicación La mejor ubicación para pareja o persona sola que quiera estar de turista y conocer el ambiente nocturno dentro del centro amurallado. ##### JAVIER Stayed 1 night in Nov 2019 ### 8/10 Good #### Guillermo 7 Nov 2019 Liked: Cleanliness, property conditions & facilities, room comfort La estadía fue muy amena, la limpieza y el servicio de desayuno y recepción excelente. Falta mejorar temas como internet es un tanto deficiente y el cable. ##### Guillermo Stayed 6 nights in Oct 2019 ### 8/10 Good #### Verified traveller 26 Sept 2019 Liked: Cleanliness, staff & service Great location - right in the center of everything. ##### Verified traveller Stayed 4 nights in Sep 2019 ### 8/10 Good #### Luis 2 Sept 2019 ##### Luis Stayed 2 nights in Aug 2019 ### 4/10 Poor #### Carlos 24 Jul 2019 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities The clubs nearby party until 3 am, before which it’s impossible to sleep on the stained pillow. Bathroom had 1 cockroach. Not the most hygienic place I’ve stayed. ##### Carlos Stayed 1 night in Jul 2019 ### 10/10 Excellent #### Verified traveller 7 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was really nice for the price. Although we didnt get any help to take our suitcases up to the room and it was kinda hard because there’s no elevator. We had a balcony that allowed us to have a view to the “Torre del Reloj” ##### Verified traveller Stayed 3 nights in Mar 2019 ### 6/10 Okay #### Rocio 17 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities #### I recommend to have better wifi connection. The hotel is conveniently located, near restaurants, museums and shops. However it turns a little uncomfortable because of the noise of the music and the people partying in the plaza in front of the hotel. ##### Rocio Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 11 Mar 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 4/10 Poor #### RV 11 Mar 2019 Liked: Staff & service Disliked: Amenities, property conditions & facilities 1) location was excellent 2) property was very old 3) hot water was non existent 4) no safe in everyroom and the rooms that had safe boxes were moveable and could be moved easily (what a joke) ##### RV Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller 4 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities Good location, fight in front of the clock tower, noisy at night, poor wifi, to many stairs no elevator..... ##### Verified traveller Stayed 3 nights in Feb 2019 ### 8/10 Good #### Verified traveller 26 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Hotel Torre del Reloj overlooks Plaza Coches and is perfectly located in the old city. 5 minute walk to Bodeguita, where boat tours depart from, 8 minutes to some very nice restaurants in Getsmani and the food truck park on the harbor. It has a fantastic roof terrace bar with great latin music videos. Several ATM's close by. Piccolo's pizza next door....if you like pizza their pizza will knock you out. A little further along in the arcade is a Colombian snack bar with cheap and very tasty empanadas. Included breakfast was standard fare, no complaints there. Staff was very friendly and helpful. We had a shower head that was half working, told them in the morning, there was a new one installed when we came back at the end of the day. Dropped off some dirty shirts in the morning, they hanging in our room in the afternoon, and for a very reasonable price. WiFi was good, strong signal. Airco mini splits in the rooms was tip top, which you really appreciate in Cartagena's heat. The only drawback for some is that it's noisy at night. The square and surrounding streets are full of people until late at night, and some music from the roof terrace filters down to the rooms. Didn't bother me at all, but I could see that some difficult sleepers would find it a problem. All in all we had a great week there, and would recommend staying there if going to Cartagena for the first time. ##### Verified traveller Stayed 7 nights in Feb 2019 ### 10/10 Excellent #### HappyTraveler, Forest hills 23 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities Great location to stay in Cartagena. Tours meet feet away from the hotel ##### HappyTraveler Stayed 5 nights in Feb 2019 ### 4/10 Poor #### Simone Skov 19 Feb 2019 Disliked: Staff & service, room comfort #### For meget larm om natten Hotellet virkede ved første øjekast godt. Det var dejligt centralt, men som mørket faldt på kom larmen fra baren på taget. Denne larm var ret heftig, da gæsterne skulle bruge hotellets trappe, når de skulle op og ned. Vi kunne desuden hver nat høre flasker rulle på gulvet deroppe, samt bassen kørte nonstop hele natten. Det var ikke meget søvn, vi fik. Den sidste nat blev bordet og stolene udenfor vores balkondør desuden også brugt af fulde mennesker, så der var endnu mere larm! Det kunne være en ide med afskærmning mellem hotelværelserne og trappen, så hotelgæsterne kan få lov til at sove i nogenlunde fred og ro! Det er også en smule underligt, at vi fik at vide, at en flaske vand kostede 1.000 pesos ved morgenmaden, og da vi så skulle tjekke ud et par dage senere kostede det pludselig 3.000 pesos. Det er altså noget underligt noget!! Ude på badeværelset var døren til brusenichen desuden i stykker. Man var nødt til at holde den lukket med en fod eller hånd, mens man var i bad, og alligevel kom der vand på gulvet. ##### Simone Skov Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 11 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La ubicación ideal, importante indicar que está dentro de la muralla construida hace varios siglos, en la entrada principal. ##### Verified traveller Stayed 9 nights in Feb 2019 ### 4/10 Poor #### Verified traveller 9 Feb 2019 Disliked: Staff & service, property conditions & facilities ##### Verified traveller Stayed 3 nights in Feb 2019 ### 4/10 Poor #### Verified traveller 2 Feb 2019 Liked: Staff & service Disliked: Amenities Very central location, but the rooftop bar is very mediocre and the room was quite stuffy (no window and mediocre ventilation). ##### Verified traveller Stayed 1 night in Jan 2019 ### 8/10 Good #### Verified traveller 8 Jan 2019 Liked: Staff & service Great location and service. Bathrooms and facilities need better maintenance and cleanliness. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 4/10 Poor #### Stephanie 3 Jan 2019 Liked: Cleanliness Disliked: Staff & service #### Total disappointment. We booked a week in advance for one night in order to spend New Years Eve within the walled city of Cartagena. We expected it to be noisy since the mini balcony room overlooks the clock tower and plaza de Los coches. The point of paying double for what these rooms go for was to enjoy the view and action in the plaza. We even stopped by the day before checkin to reconfirm our prepaid booking even though we had received 3 emails confirming our “guaranteed” paid booking. Two hours before check in I got a what’s app call from this hotel and they told me that there were no rooms available. We stormed over there. They offered to put us up in Boca. We didn’t leave until they found us a room. They came up with something after an hour of complaining. We had no access to the restaurant or the bar due to their New Years party. Total disappointment. ##### Stephanie Stayed 1 night in Dec 2018 ### 2/10 Terrible #### Michael 2 Jan 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ABSOLUTELY DISGUSTING This place was absolutely disgusting! The first room I got which was supposed to be their best and largest, the air conditioning didn’t work and the shower door didn’t close so the floor and toilet were soaked. Air is necessary as it is 100 degrees every day. The second room I got was smaller with two little beds that were slid together. The sheets were filthy with what looked like an ass print and all night long I was falling between the two beds. They didn’t have a fitted sheet so the bedding came apart very easily. The place has cockroaches and the WiFi didn’t work in the rooms. There was black mold in several areas in the bathroom, a used condom in garbage, the sink wouldn’t drain so I had to twist out the stopper, the outlet was melted, the faucet barely trickled water and they left me soap that was open with fuzz and hair on it. I threw it away and they took it out of the garbage and left it for me the next day. When I checked out, they wanted 150,000 pesos because my son stopped by for a couple hours. I would have left after the first night but it was non refundable. This place is filthy. ##### Michael Stayed 12 nights in Dec 2018 ### 6/10 Okay #### Verified traveller 16 Aug 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort There is no consideration about people who can’t claim stairs specially if you are in the tird flor ##### Verified traveller Stayed 4 nights in Aug 2018 ### 10/10 Excellent #### Mauricio, Belén, Costa Rica 9 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación y el hotel cuenta con todos los requerimientos, el bar en la terraza es precioso. El único problema es que está frente a una de las plazas con mayor movimiento, por lo que la gente que tiene problemas para dormir va a tener complicaciones, nosotros no. ##### Mauricio Stayed 7 nights in Jun 2018 ### 2/10 Terrible #### Verified traveller 5 Jun 2018 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Feels cheap Hotel feels cheap .u can't brean fiends in to ur room. It was more like a hostal than a hotel. Is not worth the $90 i pay ##### Verified traveller Stayed 1 night in Jun 2018 ### 4/10 Poor #### Claudia, Chihuahua, Mexico 27 Apr 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Hotel muy básico pero céntrico El personal amable y servicial sin embargo encuentro un hotel casi hostal. Sin agua caliente y mi primera noche faltaba ropa de cama. Una ventaja es que está cerca de todo por encontrarse n pleno casco histórico y esa también es su desventaja pues hay ruido intenso hasta al menos las 4 am los fines de semana. Yo no volvería a hospedarme ahí. ##### Claudia Stayed 2 nights in Apr 2018 ## Expedia's Latest Trends ### Hotels > [Hotels near London](https://www.expedia.co.uk/London-Hotels.d553248634351075266.Travel-Guide-Hotels) > > [Fragrant Nature Kochi](https://www.expedia.co.uk/Kochi-Hotels-Fragrant-Nature-Kochi-A-Classified-Five-Star-Hotel.h12232968.Hotel-Information) > > [Hotels in Istanbul](https://www.expedia.co.uk/Istanbul-Hotels.d178267.Travel-Guide-Hotels) > > [Hotels in Guinea](https://www.expedia.co.uk/Destinations-In-Guinea.d72.Hotel-Destinations) > > [Lionel Hotel Istanbul](https://www.expedia.co.uk/Istanbul-Hotels-Lionel-Hotel-Istanbul.h16214512.Hotel-Information) > > [Hotel Las Americas Torre del Mar](https://www.expedia.co.uk/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information) > > [Colony Club, a Luxury Collection Resort, Barbados](https://www.expedia.co.uk/Holetown-Hotels-Colony-Club-By-Elegant-Hotels.h24912.Hotel-Information) > > [Maritim Hotel Düsseldorf](https://www.expedia.co.uk/Dusseldorf-Hotels-Maritim-Hotel-Dusseldorf.h1648201.Hotel-Information) > > [The Princes Square Hotel](https://www.expedia.co.uk/London-Hotels-The-Princes-Square-Hotel.h6521882.Hotel-Information) > > [Hotel Prestige Sant Marc](https://www.expedia.co.uk/Roses-Hotels-Hotel-Prestige-Sant-Marc.h583315.Hotel-Information) > > [Phi Phi Harbour View Hotel](https://www.expedia.co.uk/Ko-Phi-Phi-Hotels-Phi-Phi-Harbour-View-Hotel.h17679618.Hotel-Information) > > [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.co.uk/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) ### Flights > [Flights from Elche (ALC) to Gibraltar (GIB)](https://www.expedia.co.uk/lp/flights/alc/gib/alicante-to-gibraltar) > > [Turkish Airlines Birmingham (BHX) to Istanbul (IST) flights](https://www.expedia.co.uk/lp/flight-routes/turkish-airlines-from-birmingham-to-istanbul/tk/bhx/ist) > > [Flights from Southampton (SOU) to Hyères (TLN)](https://www.expedia.co.uk/lp/flights/sou/tln/southampton-to-toulon) > > [Virgin Atlantic Edinburgh (EDI) to Orlando (MCO) flights](https://www.expedia.co.uk/lp/flight-routes/virgin-atlantic-from-edinburgh-to-orlando-intl/vs/edi/mco) > > [Flights from Paris (CDG) to Munich (MUC)](https://www.expedia.co.uk/lp/flights/cdg/muc/paris-to-munich) ### Cars > [SUV Car Hire in Florida](https://www.expedia.co.uk/SUV-Car-Rentals-In-Florida.d211-tSUV.Car-Rental-Destination-Class) ### Activities > [Things to do in Callington](https://www.expedia.co.uk/Things-To-Do-In-Callington.d6127959.Travel-Guide-Activities) ### Packages > [Energylandia](https://www.expedia.co.uk/Energylandia-Lesser-Poland-Voivodeship.d553248621561088051.Attraction) > > [Turks and Caicos Holidays](https://www.expedia.co.uk/Turks-And-Caicos.d184.Holidays-City-Breaks) > > [Malawi Holidays](https://www.expedia.co.uk/Malawi.d107.Holidays-City-Breaks) > > [Skegness Holidays](https://www.expedia.co.uk/Skegness.d6048672.Holidays-City-Breaks) > > [Courtyard Theatre](https://www.expedia.co.uk/Courtyard-Theatre-Hereford.d553248621561941619.Attraction) > > [Paradise Square](https://www.expedia.co.uk/Paradise-Square-Sheffield-City-Centre.d553248621532492851.Attraction) > > [Maldives](https://www.expedia.co.uk/lp/theme-holidays/all-inclusive-holidays/109/Maldives) ### General > [Visit Bhutan](https://www.expedia.co.uk/Bhutan.dx11400) > > [Visit Foz](https://www.expedia.co.uk/Foz.dx6094687) > > [Visit Chessy](https://www.expedia.co.uk/Chessy.dx6053195)