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Torre del Reloj

Photo gallery for Torre del Reloj

Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi
Minibar, in-room safe, soundproofing, free WiFi

Overview of Torre del Reloj

Torre del Reloj

3 out of 5
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
Carrera 7 n. 32-77, Barrio centro, Cartagena, 130001

Explore the area

  • Popular LocationClock Tower1 min walk
  • Popular LocationIndia Catalina Monument9 min walk
  • Popular LocationBocagrande Beach16 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)18 min drive

Choose dates to view prices

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighbourhood, Torre del Reloj is in the city centre. While the natural beauty of Bocagrande Beach and Marbella Beach can be enjoyed by anyone, those looking for an activity can explore Port of Cartagena. Looking to enjoy an event or a game while in town? See what's happening at Nuevo Bosque Softball Stadium or Estadio De Softbol De Chiquinquira.

What's nearby

  • Clock Tower - 1 min walk
  • Puerta del Reloj - 1 min walk
  • Casa del Marques de Premio Real - 2 min walk
  • India Catalina Monument - 9 min walk
  • Bocagrande Beach - 16 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 18 min drive

Restaurants

  • El Bistro - 3 min walk
  • Perú Fusión - 3 min walk
  • Pezetarian - 3 min walk
  • San Pedro - 3 min walk
  • Tabetai Sushi Bar - 3 min walk

About this property

Torre del Reloj

Colonial Cartagena hotel in Cartagena Walled City, walk to Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/café. Cooked-to-order breakfast is free. Other amenities include a rooftop terrace, WiFi in public areas and coffee/tea in a common area. All 15 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find room service and ceiling fans.
Torre del Reloj offers 15 forms of accommodation with minibars and a safe. 32-inch LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar

More

  • Safe
  • Soundproofing

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 90000 per vehicle (roundtrip)
  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Torre del Reloj
Hotel Torre del Reloj Cartagena
Torre del Reloj
Torre del Reloj Cartagena
Hotel Torre Reloj Cartagena
Hotel Torre Reloj
Torre Reloj Cartagena
Torre Reloj
Torre del Reloj Hotel
Hotel Torre del Reloj
Torre del Reloj Cartagena
Torre del Reloj Hotel Cartagena

Frequently asked questions

Overall score and ratings

3.2
Rating 5 - Excellent. 22 out of 123 reviews
5 - Excellent 18%
Rating 4 - Good. 32 out of 123 reviews
4 - Good 26%
Rating 3 - Okay. 27 out of 123 reviews
3 - Okay 22%
Rating 2 - Poor. 31 out of 123 reviews
2 - Poor 25%
Rating 1 - Terrible. 11 out of 123 reviews
1 - Terrible 9%

3.7/5

Cleanliness

3.6/5

Staff & service

3.0/5

Amenities

3.1/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Great location - right in the center of everything.
Stayed 4 nights in Sep 2019

4/5 Good

Stayed 2 nights in Aug 2019

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The clubs nearby party until 3 am, before which it’s impossible to sleep on the stained pillow. Bathroom had 1 cockroach. Not the most hygienic place I’ve stayed.
Stayed 1 night in Jul 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice for the price. Although we didnt get any help to take our suitcases up to the room and it was kinda hard because there’s no elevator. We had a balcony that allowed us to have a view to the “Torre del Reloj”
Stayed 3 nights in Mar 2019

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
I recommend to have better wifi connection.
The hotel is conveniently located, near restaurants, museums and shops. However it turns a little uncomfortable because of the noise of the music and the people partying in the plaza in front of the hotel.
Stayed 2 nights in Mar 2019