Title: Hotel Portal de San Diego by HMC Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=3566187&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Portal de San Diego by HMC Historic charm meets tropical gardens in this perfectly positioned Cartagena retreat where attentive service makes exploring the vibrant colonial streets effortless ## Photo gallery for Hotel Portal de San Diego by HMC ![Hallway - Hotel Portal de San Diego by HMC (Cartagena)](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/168851fa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![32-inch flat-screen TV with satellite channels, TV - Hotel Portal de San Diego by HMC (Cartagena)](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/553c71fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Portal de San Diego by HMC (Cartagena)](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/2f6aea40.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Portal de San Diego by HMC (Cartagena)](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/3b793b19.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Portal de San Diego by HMC (Cartagena)](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/1a36427d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Portal de San Diego by HMC in central Cartagena offers cooked-to-order breakfast in a peaceful garden. The 24-hour front desk handles dry cleaning, luggage storage, and tour arrangements. Rooms provide reliable WiFi. ## Reviews 7.8 Good ## Popular amenities - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room - Room service - Housekeeping ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/788debc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Double or Twin Room ![Deluxe Double or Twin Room | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/257df638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed OR 2 Single Beds ### View all photos for Family Room ![Family Room | Minibar, in-room safe, free WiFi](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/0523a9c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Free cots/infant beds Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/70000000/69870000/69863300/69863299/f470f4be.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sofitel Barú Cartagena Cartagena - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Portal-De-San-Diego-By-HMC.h3566187.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Portal-De-San-Diego-By-HMC.h3566187.Hotel-Information) ## About the area Located near the beach, Hotel Portal de San Diego by HMC is in Cartagena Walled City, a neighbourhood in Cartagena. Karibana Golf Club and Cartagena Fishing Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Las Bovedas and Plaza Bocagrande Commercial Center. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) [View more B&B in Cartagena](https://www.expedia.co.uk/Cartagena-Bed-And-Breakfasts.d926-aaBedAndBreakfasts.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42545%2C-75.54864&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zbZ3SWwJFHiOtOhXNiUOwu9bNno=) Calle 2 de Badillo # 36 - 17, Centro Historico, Cartagena, Bolivar, 130001 ### What's nearby - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 3 min walk \- 0.2 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 3 min walk \- 0.2 miles - ![Church of San Pedro Claver in Cartagena](https://images.trvl-media.com/place/6100354/32a080e7-12cd-4d53-8b3e-476493d4cf7b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) San Pedro Claver Church and Convent 6 min walk \- 0.4 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 6 min walk \- 0.4 miles - Bolivar Square 5 min walk \- 0.3 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 9 min drive ### Restaurants - Buena Vida 2 min walk - Amaretto 2 min walk - Los Tacos Del Gordo 1 min walk - Pezetarian 1 min walk - San Valentín Restaurante Bar 2 min walk ## About this property ### Hotel Portal de San Diego by HMC Bed & breakfast near Cartagena de Indias Convention Center Near Clock Tower, Hotel Portal de San Diego by HMC provides free cooked-to-order breakfast, a garden and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also find perks such as: - A round-trip airport shuttle (surcharge), tour/ticket information and concierge services - Luggage storage and a 24-hour front desk Room features All guest rooms at Hotel Portal de San Diego by HMC offer thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and safes. Extra amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/117000000/116670000/116664900/116664873/2f620f42.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casa Lorenza Cartagena Walled City - Breakfast included - Pet-friendly - Free Wi-Fi - Air-conditioning 8.8 Excellent 3 reviews £67 additional charges may apply 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=116664873&PinnedHotelID=116664873&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/15000000/14890000/14883100/14883063/5ab3f5a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fegali Art Boutique Cartagena Walled City - Breakfast included - Free Wi-Fi - Air-conditioning - Laundry room 8.4 Very good 140 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=14883063&PinnedHotelID=14883063&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room | In-room safe, desk, blackout curtains, iron/ironing board](https://images.trvl-media.com/lodging/102000000/101740000/101734300/101734260/f85f0e0a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Casa Be Getsemani Cartagena Walled City - 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Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) ### Food and drink - Free cooked-to-order breakfast available daily 7 AM to 10 AM ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age - 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 45000 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Portal de San Diego Hotel Portal de San Diego Cartagena Portal de San Diego Portal de San Diego Cartagena Portal San Diego Portal De San Diego Hotel Cartagena Hotel Portal San Diego HMC Cartagena Hotel Portal San Diego HMC Portal San Diego HMC Cartagena Portal San Diego HMC Portal Diego By Hmc Cartagena Hotel Portal de San Diego by HMC Cartagena Hotel Portal de San Diego by HMC Bed & breakfast Hotel Portal de San Diego by HMC Bed & breakfast Cartagena ## Frequently asked questions ### Is Hotel Portal de San Diego by HMC pet-friendly? ### What time is check-in at Hotel Portal de San Diego by HMC? ### What time is check-out at Hotel Portal de San Diego by HMC? ### Does Hotel Portal de San Diego by HMC provide a shuttle to the airport? ### Where is Hotel Portal de San Diego by HMC located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Portal de San Diego by HMC Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 20 8 - Good 33 6 - Okay 17 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Catherine 31 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mi estadía fue corta (2 días) pero muy agradable. El personal es amable y colaborador. Desde el check-in, Jessica de la recepción, me ayudó a guardar mi equipaje porque llegué horas antes de la entrega de la habitación. Asimismo el joven del turno de la noche, guardó mi equipaje nuevamente porque mi vuelo salía tarde. La ubicación del hotel es recomendada, en pleno centro histórico, cercano a varias tiendas donde se consigue de todo: comida, bebidas, ropa, hasta alquiler de bicicletas y toures (justo al frente). La habitación es me gustó, la pedí interna y así me la dieron; es algo pequeña pero era justo lo que necesitaba. La cama es bastante cómoda, tenía nevera y tv muy bueno (incluía Netflix, me gustó mucho). El aseo del cuarto, del baño (incluye elementos de tocador) y del hotel en general es excelente. El desayuno estaba incluido en la tarifa y lo disfruté mucho: te sirven porción de fruta, junto con jugo de fruta (diferente cada día), bebida caliente, canasta de pan fresco y estaba delicioso porque lo sirven semi-tostado y lo acompañan con mantequilla y mermelada riquísima. Como plato fuerte ofrecen varias opciones de preparación de huevos y te los preparan al instante. Adicionalmente ofrecen pancakes. Recomendación: sugiero reemplazar la miel común por miel Maple. En conclusión, disfruté bastante mi estadía; lo recomiendo y volvería. ##### Catherine Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Wesley 4 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo Hotel Ótimo hotel, perfeita localização. Jessica e Kevin, os recepcionistas são super gentis e dispostos a ajudar, assim como o resto da equipe. Estão de Parabéns. Certamente retornaremos. ##### Wesley Stayed 4 nights in Dec 2017 ### 8/10 Good #### Bianca Viana 6 Dec 2017 Liked: Cleanliness, staff & service O ar condicionado era muito bom, quartos espaçosos, mas simples. A cama era grande, mas com uma separação no meio. A localização era boa, perto de restaurantes, lojas e mercados e de fácil acesso aos pontos turísticos. Bom para uma ou duas noites. ##### Bianca Viana Stayed 1 night in Dec 2017 ### 10/10 Excellent #### Thiago 2 Nov 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pessoal muito atencioso e simpático Adoramos tudo!!! ##### Thiago Stayed 8 nights in Oct 2017 ### 6/10 Okay #### Verified traveller 31 Oct 2017 Liked: Cleanliness, staff & service #### Excelene atendimento, acomodações a melhorar O melhor atendimento de todos os hotéis que nos hospedanos na Colômbia (total de 5). Destaque especial para a recepcionista Jessica, super prestativa, educada e solícita. A área comum é super aconchegante, com instalações novas. Contudo, os quartos precisam de reformas urgentes. O primeiro quarto teve vazamento do ar condicionado e inundou nossas roupas e acessórios quando acordamos, além de um vazamento enorme no banheiro, que se estendeu para o quarto. No dia seguinte fomos acomodados em outro quarto, contudo, também apresentava vazamento (em proporção bem menor). ##### Verified traveller Stayed 3 nights in Oct 2017 ### 8/10 Good #### Kal, Atlanta 28 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old Town Gem Very nice and small hotel located in old time. I will definitely stay here again. ##### Kal Stayed 1 night in Oct 2017 ### 10/10 Excellent #### MARIA ALICE 10 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Simplicidade e simpatia Atendimento muito simpático e atencioso da Jessica. O hotel é simples, mas atendeu bem. O local é ótimo, bem no Centro de Cartagena. O único porém é ter que subir 3 andares com malas. ##### MARIA ALICE Stayed 3 nights in Sep 2017 ### 4/10 Poor #### Anderson 30 Sept 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Quando fazemos a reserva de um hotel esperamos que seja um hotel e não um hostel, instalações péssimas, pequenas e improvisadas, era notável que o banheiro do quarto ao lado estava dentro da nossa acomodação. O quarto apresentava mofo próximo ao ar condicionado e durante a noite encontramos uma lagartixa. Os funcionários foram super gentis e no dia seguinte da chegada providenciaram outra acomodação, porém, era até melhor, mas nada comparada com as fotos anunciadas nos sites de vendas. ##### Anderson Stayed 5 nights in Sep 2017 ### 8/10 Good #### Gustavo 19 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Muito bom custo-benefício Hotel muito bem localizado e funcionários muito simpáticos. Quarto bem novinho, porém MUITO pequeno. Pontos negativos foram não ter elevador e a televisão que não funcionava direito. ##### Gustavo ### 4/10 Poor #### Verified traveller 5 May 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### Good Location for the price and friendly staff This hotel has a good location in the walled city and a helpful staff, but the rest is disappointing. Towels and sheets had holes and stains. Room didn't have a closet, safe, or a working iron. The air conditioner worked, just took a long time to cool down the room and housekeeping would shut it off after cleaning the room. The staff was great and very helpful but the actual room was bad. ##### Verified traveller ### 6/10 Okay #### THIAGO 24 Apr 2017 Liked: Cleanliness, room comfort O atendimento e acomodação foi muito bom na nossa primeira passagem pelo hotel, mas na segunda tivemos problemas, devido ao cheiro de mofo. Contudo, isso não prejudicou a viagem. Receptividade muito boa, todos os funcionários foram muito prestativos. ##### THIAGO ### 8/10 Good #### Jorge D 3 Apr 2017 Liked: Cleanliness #### Muy tranquilo A pesar de estar en el mismo Centro Historico, es muy tranquilo. Podrian habilitar un business center para poder trabajar. ##### Jorge D ### 4/10 Poor #### Jean Michel 25 Feb 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Bien placé mais cher pour des chambres minuscules Cher pour des chambres minuscules ! ##### Jean Michel ### 8/10 Good #### Verified traveller 20 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities Our bedroom was on the front of the hotel and was so noisy at night. Good situation and beautiful place, excellent staff ##### Verified traveller ### 10/10 Excellent #### andres, san juan argentina 21 Nov 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso hotel está hubicado en el centro Excelente experiencia . Cartagena es un lugar hernoso la cuidad amurallada es impresionante ##### andres ### 6/10 Okay #### Maria 19 Nov 2016 #### The problem was Hotel.com. The big problem was that when we arrived, they said they never received our reservation from Hotel.com. So, the problem here is Hotel.com. And it is the second time that we have a problem with our reservation with Hotel.com. The people from Hotel Portal de San Diego was very nice and helpful, and they found another hotel for us. We stayed one night there and next day we had to move to another hotel.......Not something that we had planned..... ##### Maria ### 10/10 Excellent #### Higo 31 Oct 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación Estuvo bien, dentro de las expectativas por el precio. ##### Higo ### 8/10 Good #### Adriana, Montevideo, Uruguay 5 Sept 2016 Liked: Cleanliness, property conditions & facilities, room comfort El hotel está muy bien ubicado. Recomiendo hospedarse en la ciudad amurallada, porque el calor es impresionante y conviene darse un respiro con el aire acondicionado entre las 13 y 15 de la tarde. Al estar dentro de la ciudad amurallada, es fácil de retornar y luego salir nuevamente a recorrer la hermosa Cartagena de Indias. ##### Adriana ### 8/10 Good #### Verified traveller 27 Jul 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es un hotel pequeño, pero con las comodidades necesarias. ##### Verified traveller ### 6/10 Okay #### Verified traveller 24 Jun 2016 Liked: Cleanliness, staff & service Quarto muito apertado. Banheiro com vazamento no box. Apenas escadas, sem acessibilidade. No mais é recomendável. ##### Verified traveller ### 6/10 Okay #### Marlon, Belo Horizonte 13 Jun 2016 Disliked: Cleanliness, room comfort #### Vale pelo preço e localização apenas Ruim. Quarto sem janelas, cheiro muito forte de mofo e ainda passei pela inacreditável situação de tentarem entrar no meu quarto porque o staff do hotel não tinha certeza se haviam hóspedes lá. Surreal, não voltaria. ##### Marlon ### 8/10 Good #### Jackie, New York 7 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Simple & good low cost hotel with perfect location I stayed here for one night. I would recommend this hotel for anyone looking for something low cost with a great central location in the old city. There were lots of great shops on the same street where you could buy gifts, food, water, etc. and all the attractions in the old city were just a short walk away. They keep the front door of the hotel locked and you have to ring the doorbell to get in, which I liked because I felt very safe traveling on my own. The hotel and location felt safe and the staff was nice. I didn't ask for much but they watched my bags for me when I got there very early and couldn't check in yet so that I walked around and did some siteseeing without having to worry about my luggage. And they helped me get a taxi back to the airport quickly when I asked. The room was small but I wasn't expecting it to be big. There was a window with a view of some rooftops, which was pretty, the shower had hot water, there was an air conditioner that worked great, and the wifi was amazing from my room. The breakfast was good too - nothing fancy but they had coffee, juice, fruit, eggs, which seems to be the typical thing at most places I stayed in Colombia (some hotels did eggs without the fruit). I had no issues and I would definitely stay here again if I was looking to stay somewhere simple and save some money with a great location and all the amenities I need without anything fancy or extravagant. ##### Jackie ### 8/10 Good #### Rockower, Washington, DC 6 Jun 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice, affordable hotel in the heart of Cartagena Nice, affordable hotel in the heart of Cartagena. All the modest comforts needed in a great location ##### Rockower ### 10/10 Excellent #### Angelica, Peru 31 May 2016 Liked: Staff & service #### Buen hotel y buen personal! El desayuno estuvo muy bien y el personal el mas amable de Colombia ##### Angelica ### 6/10 Okay #### Verified traveller 15 May 2016 Lo mejor del hotel es su ubicación, personal amable pero nuestra habitación estaba dentro del área de recepción, lo cual no fue muy agradable. ##### Verified traveller ---