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Hotel Isla del Encanto

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Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
2 outdoor pools, pool umbrellas, pool loungers
2 outdoor pools, pool umbrellas, pool loungers

Overview of Hotel Isla del Encanto

Hotel Isla del Encanto

3 out of 5

4.2/5 Very good

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBaru Church4 min walk
  • Popular LocationCorales del Rosario National Park14 min walk
  • Popular LocationBlanca Beach58 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)80 min drive

Choose dates to view prices

About this area

Cartagena

Located in Cartagena, Hotel Isla del Encanto is in a rural area and on a private beach. The area's natural beauty can be seen at Corales del Rosario National Park and Blanca Beach. Discover the area's water adventures with scuba diving and snorkelling nearby, or enjoy the great outdoors with ecotours and hiking/biking trails.
Popular Location

What's nearby

  • Baru Church - 4 min walk
  • Corales del Rosario National Park - 14 min walk
  • Blanca Beach - 58 min drive
  • Bocagrande Beach - 84 min drive
  • Castillo Grande Beach - 84 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 80 min drive

Restaurants

  • Don Juancho — 1 min walk
  • Marea — 1 min walk
  • Baru Playa Eco Beach Resort - 8 min walk

About this property

Hotel Isla del Encanto

3-star hotel with pools and private beach
Spend the day relaxing on Hotel Isla del Encanto's private white sand beach or at a marina before returning for a meal at one of the hotel's 2 restaurants. All 31 individually decorated rooms feature minibars and room service. For a bit of entertainment, guests will find TVs with satellite channels, and other amenities include premium bedding and rainfall showerheads.
Hotel Isla del Encanto offers 31 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and bathrobes. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7 AM–9 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Beach volleyball
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Spa services

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Playground

Conveniences

  • Corner/local shop
  • No lifts

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • French
  • Spanish

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Facials
  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairwells
  • Pool access ramp on site
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hairdryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Local maps
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 11:00 AM - 4:00 PM
Early check-in subject to availability
Early check-in fee: COP 460000
Late check-in subject to availability
Late check-in fee: COP 460000 for check-in between 12:30 PM and 4:00 PM
Minimum check-in age - 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

The front desk is open daily from 11:00 AM - 10:00 PM
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property is accessible by boat from Muelle La Bodeguita marina in Cartagena. Guests must arrive at the marina by 8 AM to guarantee transfers. The boat departs from the property to Muelle La Bodeguita marina at 3 PM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Free rollaway/extra beds!

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee
  • Christmas Eve gala dinner fee

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 75000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 75000 (one-way)
  • Early check-in fee: COP 460000 (subject to availability)
  • Late check-in fee: COP 460000 for check-in between 12:30 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - RNT 30258
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property registration number RNT 30259/4719

We should mention

There is limited hot water on site
If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Guests must transfer via boat to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Isla Encanto Baru Island
Isla Encanto Baru Island
Hotel Isla del Encanto Hotel
Hotel Isla del Encanto Cartagena
Hotel Isla del Encanto Hotel Cartagena

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 29 out of 57 reviews
5 - Excellent 51%
Rating 4 - Good. 16 out of 57 reviews
4 - Good 28%
Rating 3 - Okay. 7 out of 57 reviews
3 - Okay 12%
Rating 2 - Poor. 4 out of 57 reviews
2 - Poor 7%
Rating 1 - Terrible. 1 out of 57 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Stayed 2 nights in Mar 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, but a little pricey
Stayed 1 night in Feb 2021

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing weekend well spent
sooo clean and comfortable and the friendliest of staff!
Stayed 3 nights in Dec 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great resort, but...
The place is amazing and the service is great!!! All the people working there always smiling and willing to help. There is not much to do on the island and in the resort other than the beach, swimming pool, restaurant and hotel bar... there are no activities at all. The water in the shower has no pressure at all, the water are literally dripping, but at least there are hot water. Mosquito repellent is necessary!!!
Stayed 3 nights in Nov 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is a Little spot at the sea excellent for a weekend trip
Stayed 3 nights in Nov 2020