Title: Hotel Hernandez CTG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Hernandez CTG A tropical urban retreat where travelers can relax poolside or explore the vibrant local scene, just steps from Bocagrande Beach ## Photo gallery for Hotel Hernandez CTG ![Outdoor pool - Hotel Hernandez CTG (Cartagena)](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/f0d86f23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets - Hotel Hernandez CTG (Cartagena)](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/86174f1a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Gym - Hotel Hernandez CTG (Cartagena)](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/194af0e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Hotel Hernandez CTG (Cartagena)](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/729fc928.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Hernandez CTG (Cartagena)](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/d178514a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Hernandez CTG combines vibrant colors and lively rhythms with modern comfort, just moments from Bocagrande Beach. Travelers can enjoy the outdoor pool, sip cocktails at the poolside bar, and stay connected with in-room WiFi. ## Reviews 8.0 Very good ## Popular amenities - Pool - Free Wi-Fi - Air-conditioning - Gym - Bar £46 additional charges may apply 27 Feb - 28 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Quadruple Room, 2 Double Beds ![Quadruple Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/1e634fb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room, 2 Double Beds 10.0 Exceptional 1 review ### Highlights Air conditioning Free cots/infant beds Separate bedroom Sofa bed - double Hairdryer Private bathroom Minibar In-room safe - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom ![Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/1e13d8fb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom 8.0 Very good 3 reviews ### Highlights Air conditioning Free cots/infant beds Separate bedroom Sofa bed - double Hairdryer Private bathroom Minibar In-room safe - 1 bedroom - Sleeps 2 - 1 Double Bed and 1 Single Sofa Bed ### View all photos for Standard Double Room ![Standard Double Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/0c3ec265.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Separate bedroom Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Superior Double Room ![Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/afa65a96.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.0 Wonderful 4 reviews ### Highlights Air conditioning Separate bedroom Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - Partial sea view - 1 bedroom - Sleeps 2 - 1 Queen Bed ### View all photos for Economy Double Room - No Windows ![Economy Double Room - No Windows | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/7fcb51d0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Double Room - No Windows 8.0 Very good 2 reviews ### Highlights Air conditioning Separate bedroom Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Triple Room, Private Bathroom ![Triple Room, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/ecde824e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Private Bathroom ### Highlights Air conditioning Free cots/infant beds Separate bedroom Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Single Bed ### View all photos for Exclusive Double Room, 1 Bedroom ![Exclusive Double Room, 1 Bedroom | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/98399340.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Double Room, 1 Bedroom ### Highlights Air conditioning Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed OR 1 Single Sofa Bed ### View all photos for Basic Twin Room ![Basic Twin Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/e6e0c5ef.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Twin Room ### Highlights Air conditioning Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - Sleeps 2 - 2 Single Beds ### View all photos for Single Room - No Window ![Single Room - No Window | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/c269a768.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room - No Window 9.4 Exceptional 3 reviews ### Highlights Air conditioning Separate bedroom Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - 1 bedroom - Sleeps 1 - 1 Single Bed ### View all photos for Junior Room ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/3e9d30e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Air conditioning Free cots/infant beds Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ### View all photos for Double Room ![Double Room | Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/99000000/98030000/98028900/98028840/4fd64a1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Hairdryer Private bathroom Minibar In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ## You may also like Ad ![Outdoor pool, open 8:00 AM to 8:00 PM, pool loungers](https://images.trvl-media.com/lodging/25000000/24730000/24727600/24727552/16311355.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Cartagena Manga by IHG Manga - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Hernandez-CTG.h98028840.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Hernandez-CTG.h98028840.Hotel-Information) ## About the area Bocagrande, a neighbourhood in Cartagena, is home to Hotel Hernandez CTG. Clock Tower and Cartagena's Pegasos's Wharf are local landmarks, and travellers looking to shop may want to visit Plaza Bocagrande Commercial Center and Centro Comercial Nao. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.41283%2C-75.55086&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=mJi03LUrvwpQd41mnM2lL8DzUxA=) Bocagrande Cll 14 #1-60, Cartagena, Bolívar ### What's nearby - ![0_1439R-1036090](https://images.trvl-media.com/place/6100376/7d041582-82cd-49ea-aae3-b747b5c8823b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bocagrande Beach 2 min walk \- 0.1 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 14 min walk \- 0.8 miles - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 17 min walk \- 0.9 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 17 min walk \- 0.9 miles - Plaza Bocagrande Commercial Center 2 min walk \- 0.1 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 14 min drive ### Restaurants - 7 Cielos 10 min walk - Taboo 3 min drive - 51 Sky Bar 5 min walk - Crepes & Waffles 3 min walk - Terraza Municipal 3 min drive ## About this property ### Hotel Hernandez CTG Hotel near Bocagrande Beach Cartagena de Indias Convention Center and Clock Tower are located near Hotel Hernandez CTG, which provides free full breakfast, a poolside bar and a bar. Free in-room WiFi and a gym are available to all guests. Additional perks include: - An outdoor pool - Smoke-free property, a lift and a 24-hour front desk Room features All 50 rooms include comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with showers and hairdryers ## Similar properties ![View from property](https://images.trvl-media.com/lodging/4000000/3620000/3612900/3612824/7f7ce14d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelers Suites Orange Cartagena Castillogrande - Pool - Breakfast included - Kitchen - Pet-friendly 8.4 Very good 154 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=3612824&PinnedHotelID=3612824&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/5000000/4860000/4850400/4850343/af593e03.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel OR Bocagrande - Pool - Breakfast included - Free Wi-Fi - Air-conditioning 7.8 Good 278 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=4850343&PinnedHotelID=4850343&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/4000000/3880000/3879800/3879797/b8dcd601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Virrey Cartagena Bocagrande - 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Spa - Pet-friendly 7.0 Good 211 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=21343503&PinnedHotelID=21343503&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=98028840&PinnedHotelID=98028840&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=98028840,3612824,4850343,3879797,42616653) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A poolside bar ### Things to do - Gym - Outdoor pool ### Family friendly - Outdoor pool ### Conveniences - 24-hour front desk ### Guest services - Change of towels on request - Housekeeping (daily) ### Accessibility - Lift (81 centimetre wide door) ### More - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Food and drink - Minibar ### More - Air conditioning - Safe ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 10:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 10:00 AM to 9:00 PM ### Property is also known as Hotel Hernandez CTG Hotel Hotel Hernandez CTG Cartagena Hotel Hernandez CTG Hotel Cartagena ## Frequently asked questions ### Does Hotel Hernandez CTG have a pool? ### How much does it cost to stay at Hotel Hernandez CTG? ### Is Hotel Hernandez CTG pet-friendly? ### How much is parking at Hotel Hernandez CTG? ### What time is check-in at Hotel Hernandez CTG? ### What time is check-out at Hotel Hernandez CTG? ### Where is Hotel Hernandez CTG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Hernandez CTG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Amenities ### 8.4 Staff & service ### 7.2 Property conditions & facilities 10 - Excellent 50 8 - Good 21 6 - Okay 15 4 - Poor 5 2 - Terrible 10 ## Reviews ### 10/10 Excellent #### Diana 22 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great choice for me and my family. We love the facilities, the views from our rooms and the restaurant are breathtaking. The staff is amazing and always willing to help. The restaurant was very good. The location is convenient. I recommend the hotel 100% ##### Diana Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Rickey 15 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Met all my expectations Great location you can walk everywhere from the mall near beaches great hotel for the budget traveler, and the WiFi is on point! ##### Rickey Stayed 4 nights in Oct 2024 ### 10/10 Excellent #### sandra 9 Jun 2024 Still undergoing renovations but the staff is super friendly and the location very convenient. ##### sandra Stayed 6 nights in May 2024 ### 8/10 Good #### Isaias 23 Nov 2024 Liked: Staff & service, amenities Disliked: Property conditions & facilities The staff was great. Keren was helpful and i was treated very well by all. ##### Isaias Stayed 4 nights in Nov 2024 ### 8/10 Good #### Philippe 17 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities nice value the only thing is room was small with no outside window, rooftop is great w small pool great STAFF ##### Philippe Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Carlotta 5 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very convenient. Bed are comfortable and breakfast good and with quite a lot of food. Not too much choice though. I would go back. ##### Carlotta Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Aurora 25 Jan 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Customer service very good service ##### Aurora Stayed 1 night in Jan 2024 ### 8/10 Good #### Kib 28 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was simple but clean and nice. The overall facilities are under construction so could improve slightly. The staff was excellent! If you’re looking for luxury go elsewhere. Otherwise this is a good choice. ##### Kib Stayed 1 night in Jul 2024 ### 10/10 Excellent #### LETY 14 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was delicious ##### LETY Stayed 1 night in Dec 2025 ### 6/10 Okay #### Ellis charles 15 Jan 2026 Room was goo ##### Ellis charles Stayed 6 nights in Jan 2026 ### 10/10 Excellent #### luis 15 Dec 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good hotel ##### luis Stayed 2 nights in Dec 2024 ### 2/10 Terrible #### Mohammed Noaman Saleh 10 Dec 2025 Liked: Cleanliness Disliked: Amenities, property conditions & facilities This place is horrible, got lucky that i didn’t stay there more than 2 nights 1.5 days, - the place is hot everywhere, -they turn off the ac in your room during the nights. - the cleanness of the place is poor, i mean very poor. There was blood/red paint on the sheets, they cleaned the room and they didn’t changed the sheets. ##### Mohammed Noaman Saleh Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Anacristina 25 May 2025 Disliked: Cleanliness, amenities, property conditions & facilities Staff great but the place very old even with the remodeling. Cleanness needs to improve. It’s a cheap place to stay at so you get what you paid for. I won’t come back. It was decent for the 2 nights I stayed but you can find so much better ##### Anacristina Stayed 2 nights in May 2025 ### 10/10 Excellent #### Pedraza 5 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Is all fine ##### Pedraza Stayed 5 nights in Apr 2025 ### 8/10 Good #### Nolan 10 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities It’s was well worth the cost! ##### Nolan Stayed 7 nights in Jul 2024 ### 4/10 Poor #### Douglas 21 Oct 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I wouldn’t repeat this place ##### Douglas Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Lesly 1 Sept 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities A total mess! Smell like mold, no towels, no sheets, tv kept cutting out, no shower door. The place is hot and gave me the creeps. I lost my money, because I checked out the same afternoon. Stay away!!! That thing should be the worst motel ever. THAT IS NOT A H oTEL. ##### Lesly Stayed 1 night in Aug 2024 ### 4/10 Poor #### Jorge 21 Feb 2024 Remoldinling was going on at the moment and it started early and didn’t get no sleep. ##### Jorge Stayed 3 nights in Jan 2024 ### 2/10 Terrible #### Phillip 14 Jun 2025 Disliked: Cleanliness, property conditions & facilities Upon checking in, we were taken to a floor that was completely under construction. I’d say the room we were put in had been completed first. From the elevator on there were electrical wires etc. we went down to ask about the start of the noise in the morning and were told they could move us the next day. The area was a construction site and should have been closed. Upon leaving after registration I received an email that there was not going to be any hot water. We felt there was not a sincere response to the areas of issues that were brought to their attention. We left the next day after securing accommodations that were quiet and offered hot water. The fact they knew there was no running hot water before we registered just shows dishonesty. ![](https://a.travel-assets.com/ugc/hotel-reviews/25f57159-00ce-4342-921f-4a8ecb4ebfd4-1749914416230.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0468a0e1-0c33-4cf0-bd0e-832076ee9255-1749914415950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Phillip Stayed 3 nights in Jun 2025 ### 6/10 Okay #### Verified traveller 14 May 2024 Liked: Room comfort Disliked: Cleanliness, property conditions & facilities #### Budget-friendly hotel with some drawbacks Hotel was a good deal price-wise but the surrounding area was very noisy and even though the windows were always closed, they didn’t buffer anything at all. Room had a good size but was quite dirty upon arrival. It looked like some liquid spill was not cleaned on one side of the beds. Staff was friendly but no one spoke any English which made it a bit difficult (despite me speaking some Spanish). Breakfast was nice and always freshly made. It was weird though that it changed from buffet-style to made-to-order in the 5 days I stayed. I also consistently got smaller portions of foods/beverages than others. Not sure why. ##### Verified traveller Stayed 6 nights in May 2024 ### 2/10 Terrible #### Rene 7 Jan 2025 Disliked: Cleanliness, staff & service, property conditions & facilities This place was not at all as described. Most of the main area of the hoteal appeared to be under construction though I saw no actual construction activity the entire time I was there. THe physical envieronment was bad. My room had no windows, looked nothing like the photeos, was like a jail cell, and was like a bad renovation in the US that the landlord did himself with no construction experience. I checked out after one night and got a new hotel. When I pursued a refund the hotel told me they would ok it but that I would have to go through Travelocity. Travelocity said the hotel was unresponsive to the and charged me for the full 6 days even though I only stayed one. I will be disputing this on my credit card. ##### Rene ### 6/10 Okay #### Kitimbwa 9 Feb 2026 Liked: Cleanliness, property conditions & facilities En el sanitario el piso resbaloso y no hay toalla o tapete para cuando sale uno de bañarse. En el desayuno dejan de surtir porque se agota (a temprana hora) yogurt, fruta estando ocupación al 100%. ##### Kitimbwa Stayed 1 night in Feb 2026 ### 10/10 Excellent #### josé 1 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Sala limpia y lugares impecables. El personal de recepción y la criada trabajan impecablemente. Me quedé 22 días que bueno decir muy bonito hotel con piscina en la azotea y restaurantes también con aire acondicionado restaurante o restaurante al aire libre con piscina. ##### josé Stayed 24 nights in Dec 2025 ### 10/10 Excellent #### Dora Luz 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Habitación impecable y cómoda! Super seguro y cerca del centro ##### Dora Luz Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Juan castillo 23 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Lugar muy agradable, limpio atención de maravilla, lo recomendamos al 100 sin duda regresaría a hospedarme nuevamente. Gracias ##### Juan castillo Stayed 1 night in Dec 2025 ---