Title: Hotel Fenix Beach Cartagena Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Fenix Beach Cartagena Beachfront, with spa services ## Photo gallery for Hotel Fenix Beach Cartagena ![On the beach, white sand, beach cabanas, sun-loungers - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/15779a01.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Family Bungalow, 2 Bedrooms | Terrace/patio - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/014e3b35.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/aa82b850.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/06683928.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Villa | Living area | 43-inch flat-screen TV with cable channels, TV, Netflix - Hotel Fenix Beach Cartagena (Cartagena)](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/b6f03274.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Fenix Beach Cartagena serves a free full breakfast and offers beachfront dining with ocean views. The spa provides massages, while adventurous guests join ecotours, boat excursions, or kayaking trips. Past visitors frequently comment on the attentive service from the staff. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - 24/7 front desk - Bar - Spa - Breakfast included £97 additional charges may apply 7 Jan - 8 Jan 2026 VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec 14 - Dec 15](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 15 - Dec 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=10646689&PinnedHotelID=10646689&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 3+ beds 2 beds Showing 9 of 9 rooms ### View all photos for Superior Double Room ![Superior Double Room | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/16cbd474.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room 9.2 Wonderful 32 reviews ### Highlights Balcony Individually furnished Air conditioning Flat-screen TV Premium bedding Blackout curtains Designer toiletries Private bathroom - 269 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Family Bungalow, 2 Bedrooms ![Family Bungalow, 2 Bedrooms | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/a82a4003.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Bungalow, 2 Bedrooms 10.0 Exceptional 2 reviews ### Highlights Garden Terrace Separate dining area Individually furnished Air conditioning Free cots/infant beds Flat-screen TV 2 bedrooms - 646 sq ft - 2 bedrooms - Sleeps 7 - 1 King Bed, 2 Single Beds and 1 Queen Bed ### View all photos for Superior Bungalow ![Superior Bungalow | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/ff704e64.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Bungalow 8.0 Very good 3 reviews ### Highlights Garden Individually furnished Individually decorated Air conditioning Free cots/infant beds Flat-screen TV Separate bedroom Blackout curtains - 323 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Single Bed ### View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View ![Presidential Suite, 1 King Bed with Sofa bed, Sea View | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/254b2076.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed with Sofa bed, Sea View 10.0 Exceptional 1 review ### Highlights Individually furnished Air conditioning Flat-screen TV Separate bedroom Blackout curtains Premium bedding Designer toiletries Private bathroom - 861 sq ft - 1 bedroom - Sea view - Sleeps 2 - 1 King Bed and 1 Single Sofa Bed ### View all photos for Luxury Villa ![Luxury Villa | View from room](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/w2400h1599x0y0-9afbf728.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa 8.8 Excellent 3 reviews ### Highlights Individually furnished Private pool Air conditioning Flat-screen TV Separate bedroom Blackout curtains Premium bedding Designer toiletries - 861 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Sofa Beds ### View all photos for Casa Deluxe - Casa Playa ![Casa Deluxe - Casa Playa | Terrace/patio](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/43680374.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Casa Deluxe - Casa Playa ### Highlights Separate dining area Individually furnished Air conditioning Flat-screen TV 4 bedrooms Blackout curtains Premium bedding 3 bathrooms - 1507 sq ft - 4 bedrooms - Ocean view - Sleeps 9 - 3 King Beds, 1 Single Bunk Bed, 1 Queen Bed and 1 Single Bed ### View all photos for Family Villa ![Family Villa | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/0ef2577c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa ### Highlights Separate dining area Individually furnished Private pool Air conditioning Flat-screen TV 2 bedrooms Blackout curtains Premium bedding - 1292 sq ft - 2 bedrooms - Sleeps 8 - 2 King Beds and 4 Single Sofa Beds ### View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area ![Deluxe Bungalow, Multiple Beds, Garden View, Garden Area | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/w2400h1599x0y0-97d2bb56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Bungalow, Multiple Beds, Garden View, Garden Area 10.0 Exceptional 2 reviews ### Highlights Separate dining area Individually furnished Air conditioning Flat-screen TV Separate bedroom Blackout curtains Premium bedding Designer toiletries - 700 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 2 Single Beds ### View all photos for Standard Bungalow ![Standard Bungalow | Premium bedding, minibar, in-room safe, individually furnished](https://images.trvl-media.com/lodging/11000000/10650000/10646700/10646689/080b3dfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Bungalow ### Highlights Individually furnished Air conditioning Flat-screen TV Separate bedroom Blackout curtains Premium bedding Designer toiletries Private bathroom - 269 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed and 1 Single Bed ## You may also like Ad ![Luxury Suite | Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/94000000/93680000/93677900/93677894/99ac6d58_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Makani Luxury Cartagena Cartagena - Pool - Breakfast included - Spa - Free WiFi 9.0 Wonderful 73 reviews £289 additional charges may apply 17 Dec - 18 Dec [](https://www.expedia.co.uk/Cartagena-Hotels-Makani-Wanderlust.h93677894.Hotel-Information?chkin=2025-12-17&chkout=2025-12-18&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=290f328b-31eb-43a7-8551-ffb8e073a4c7&top_cur=GBP) Ad ![2 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/53400/53326/f6ee7941_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Americas Casa de Playa La Boquilla - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 1,002 reviews £105 additional charges may apply 15 Dec - 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Pool - Breakfast included - Spa - Kids pool 9.0 Wonderful 1,002 reviews £138 additional charges may apply 15 Dec - 16 Dec [](https://www.expedia.co.uk/Cartagena-Hotels-Radisson-Hotel-Cartagena-Ocean-Pavillion.h7440673.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=290f328b-31eb-43a7-8551-ffb8e073a4c7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Fenix-Beach-Cartagena.h10646689.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Fenix-Beach-Cartagena.h10646689.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.36232%2C-75.54215&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=3Yu9WsnGComAfiubMrCH633bqBI=) Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018 #### What's nearby - Playa de Punta Arena \- 2 min walk \- 0.1 miles #### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 29 min drive #### Restaurants - Society Bar At Hilton - Julia's Food - Marketing - Charlie’s Coffee - ‪Club Amare - ‬7 min drive ## About this property ### Hotel Fenix Beach Cartagena Upscale hotel near San Fernando Fort Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar and a beach bar. With a beachfront location, beachfront dining and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. The on-site restaurant offers breakfast, lunch, dinner and light fare. Enjoy on-site activities, such as boat tours, kayaking and ecotours. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception. Additional perks include: - An outdoor pool, along with a swim-up bar - Airport drop-off service (surcharge), express check-out and coffee/tea in reception - Beach umbrellas, smoke-free property and a TV in reception - A banquet hall, wedding services and luggage storage - Guest reviews speak highly of the helpful staff Room features All rooms are individually furnished, and have comforts such as premium bedding and laptop-friendly workspaces, as well as perks such as free WiFi and air conditioning. Other conveniences in all rooms include: - Designer toiletries and showers - 43-inch flat-screen TVs with Netflix, streaming services and premium channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![View from property](https://images.trvl-media.com/lodging/2000000/1800000/1797100/1797009/bae3dee1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dann Cartagena El Laguito - Pool - Breakfast included - Kids pool - Free WiFi 9.0 Wonderful 1,322 reviews £102 additional charges may apply 21 Dec - 22 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-21&endDate=2025-12-22&selected=1797009&PinnedHotelID=1797009&HadPinnedHotel=true®ionId=-1&adults=2) ![Books](https://images.trvl-media.com/lodging/17000000/16280000/16272500/16272500/1e6b1c78.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Blue Apple Beach Cartagena - Pool - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 146 reviews £176 additional charges may apply 25 Dec - 26 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-25&endDate=2025-12-26&selected=16272500&PinnedHotelID=16272500&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa, Partial Lake View | 1 bedroom, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/112000000/111560000/111556700/111556700/364603e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tiny Village Cartagena Boutique Resort Cartagena - 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Pool - Breakfast included - Spa - Kids pool 8.4 Very good 320 reviews £88 additional charges may apply 15 Dec - 16 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=3879994&PinnedHotelID=3879994&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour airport drop-off shuttle (surcharge) - Area shuttle (surcharge) ### Food and drink - Free full breakfast available daily 8 AM to 10 AM - A bar/lounge - A beach bar - A poolside bar - A restaurant - A swim-up bar - Coffee and tea in common areas - Couples/private dining - Free daily manager's reception - Snack bar/deli ### Things to do - Boat tours - Ecotours - Kayaking - Library - Outdoor pool - TV in common areas - Water sports equipment ### Family friendly - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk - Vending machine ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Outdoors - Beach cabanas (surcharge) - Beach loungers - Beach towels - Beach umbrellas - Garden - On the bay - On the beach - Rooftop terrace ### Spa - Couples treatment rooms - Deep-tissue massages - Treatment room ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - Lever door handles - No lift - Smooth flooring in room - Stair-free path to entrance - Well-lit path to entrance ### More - 2 floors - 7 buildings - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Hair dryer (on request) - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with premium cable channels - Netflix - Streaming services ### Food and drink - Minibar ### More - Air conditioning - Individual furnishings - Laptop workspace - Safe - Window screens ## Policies ### Check-in Check-in time starts at 3:00 PM Contactless check-in and check-out are available Minimum check-in age - 18 ### Check-out Check-out before 11:30 AM Contactless check-out Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of COP 90000 per pet, per night Service animals are welcome, and are exempt from fees 2 total pets Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Administrative fee: COP 6000 per person, per night - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4) - Airport shuttle fee per child: COP 60000 (up to 4 years old) - Pet fee: COP 90000 per pet, per night - Service animals are exempt from fees - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts There is limited hot water on site If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Pool access available from 8:00 AM to 9:00 PM Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Hotel Playa Vista Tierra Bomba Island Fenix Cartagena Cartagena Hotel Fenix Beach Cartagena Hotel Hotel Fenix Beach Cartagena Cartagena Hotel Fenix Beach Cartagena Hotel Cartagena ## Frequently asked questions ### Does Hotel Fenix Beach Cartagena have a pool? ### How much does it cost to stay at Hotel Fenix Beach Cartagena? ### Is Hotel Fenix Beach Cartagena pet-friendly? ### How much is parking at Hotel Fenix Beach Cartagena? ### What time is check-in at Hotel Fenix Beach Cartagena? ### What time is check-out at Hotel Fenix Beach Cartagena? ### Does Hotel Fenix Beach Cartagena provide a shuttle to the airport? ### Where is Hotel Fenix Beach Cartagena located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Fenix Beach Cartagena Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.4 Location ### 9.2 Staff & service ### 9.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 405 8 - Good 110 6 - Okay 37 4 - Poor 18 2 - Terrible 31 ## Reviews ### 8/10 Good #### Leigh 10 Dec 2025 Liked: Cleanliness Beach front seats were well done. Evening was relaxed with DJ. Rooms were nice & spacious. ##### Leigh Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Alexandra 25 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beach view was amazing and the food options were delicious. ##### Alexandra Stayed 1 night in Oct 2025 ### 8/10 Good #### Cesar 3 Nov 2025 Liked: Cleanliness, staff & service, amenities Good place ##### Cesar Stayed 1 night in Nov 2025 ### 8/10 Good #### Vicki 17 Oct 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very friendly and made it a great experience. ##### Vicki Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Gustavo 6 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great atmosphere and views. The best feature is their private beach, free of annoying sellers, which is rare in Cartagena. The staff was very attentive and the food was delicious. ##### Gustavo Stayed 1 night in Aug 2025 ### 2/10 Terrible #### Michelle 18 Nov 2025 Disliked: Cleanliness, property conditions & facilities We were never able to check in because we never received the check in email or ever heard back from them after multiple messages and phone calls on how to get to the boat. We arrived in cartegena with no help from them at all. I’m extremely upset and it is all completely unacceptable! ##### Michelle Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Fredy 5 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really Good, employees are very kind. Hotel should announce that tips are included in the final bill. ##### Fredy Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Maria 1 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing stay! We came as a family of 4 and really enjoy our time. So pleased about the service and the friendliness of the staff. Food and drink choices/taste were excellent. Room confort, beyond expected. Definitely recommended it. Looking forward to our next trip. ##### Maria Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Jay 16 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities great place to just hang out on the beach and pet friendly ##### Jay Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Juan 4 Jul 2025 Liked: Cleanliness Nice little get away from the city at a cheaper price than Rosario Islands. Not much to do other than the beach and pool ##### Juan Stayed 1 night in May 2025 ### 8/10 Good #### Guadalupe C 15 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Love the personel . And the rooms. Nice an quit . Only thing i did not like not having access to stay longer out in cartagena downtown..since the boat has hrs to come n go from the island. Making you stuck in the Island. ##### Guadalupe C Stayed 8 nights in Sep 2025 ### 10/10 Excellent #### Tristan 1 Jun 2025 The staff have been incredible and so great! ##### Tristan Stayed 1 night in May 2025 ### 8/10 Good #### Edmundo 6 Sept 2025 Liked: Staff & service, amenities Had to upgrade to a suite. A/c into at first room ##### Edmundo Stayed 1 night in May 2025 ### 10/10 Excellent #### HECTOR 11 Jul 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent ##### HECTOR Stayed 7 nights in May 2025 ### 10/10 Excellent #### Luis 13 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place great services ##### Luis Stayed 3 nights in Feb 2025 ### 8/10 Good #### Tanecia 12 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved the beautiful property. There’s so many beautiful areas for photos and the beds are super comfortable. The beach view is great and the staff were amazing. We did find the food and drinks a bit pricey and there was a slight odor in our room. Also we did not know about boat times and we sent several messages and the response time was very slow so we ended up canceling three of the days we were going to stay there due to not being able to get a boat after our flight or before our early morning flight out and they refused to refund that day which was pretty disappointing since we didn’t stay there however I would recommend but be sure to read all fine print and contact them way in advance ##### Tanecia Stayed 2 nights in Sep 2025 ### 8/10 Good #### Conner 1 Aug 2025 Liked: Cleanliness, amenities, property conditions & facilities We enjoyed our stay at fenix beach club! We stayed in the deluxe bungalow which was very nice and cleaned daily. Though the downfalls of fenix for us were the food price for relatively mediocre food as well as the slow service during breakfast and dinner time as we waited on average of 45 minutes just to be served. However the staff were very kind and helpful which made the overall stay at fenix very enjoyable and we would recommend staying there to anyone in the future. ##### Conner Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Yenny 1 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent food services ##### Yenny Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Carolina 27 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love this place to enjoy and rest ##### Carolina Stayed 3 nights in Mar 2025 ### 8/10 Good #### David 23 Jun 2025 Liked: Staff & service Disliked: Property conditions & facilities The staff are the best part. The beach is rocky and a boat is required to leave the property. ##### David Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Jessica 20 Jun 2025 Beaut ##### Jessica Stayed 2 nights in May 2025 ### 10/10 Excellent #### Sergio 30 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fénix Beach Excelente Excelente todo ##### Sergio Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Beatriz 11 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff really friendly ##### Beatriz Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Patricia 20 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice ##### Patricia Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Chris 17 Sept 2025 Disliked: Staff & service, property conditions & facilities Property was very poorly maintained. Air conditioning and television did not work on arrival, shower drain stopped up and flooded bathroom and bedroom, waited one and one half hour for food at lunch. Staff was nice but not competent. One of my worst hotel experiences ever. ##### Chris Stayed 3 nights in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Romantic Hotels in Crete](https://www.expedia.co.uk/Destinations-In-Crete-Romantic-Hotel.0-0-d180100-tRomanticHotel.Hotel-Filter-Destinations) > > [The Lowell](https://www.expedia.co.uk/New-York-Hotels-The-Lowell.h3253.Hotel-Information) > > [Hotels in South Brent](https://www.expedia.co.uk/South-Brent-Hotels.d6084569.Travel-Guide-Hotels) > > [Morabeza Hotel](https://www.expedia.co.uk/Sal-Hotels-Morabeza-Hotel.h2023285.Hotel-Information) > > [African Pride Melrose Arch Hotel, Autograph Collection](https://www.expedia.co.uk/Johannesburg-Hotels-African-Pride-Melrose-Arch-Hotel.h915100.Hotel-Information) > > [Las Islas](https://www.expedia.co.uk/Cartagena-Hotels-Las-Islas.h24117348.Hotel-Information) > > [Lakeside Hotels in Slovakia](https://www.expedia.co.uk/Destinations-In-Slovakia-Lakeside-Hotel.0-0-d162-tlakesidehotel.Hotel-Filter-Destinations) > > [Muthu Balaia Sol](https://www.expedia.co.uk/Albufeira-Hotels-Balaia-Sol-Holiday-Club.h2335853.Hotel-Information) > > [Hotels near University of Bath](https://www.expedia.co.uk/University-Of-Bath-Hotels.0-l6079389-0.Travel-Guide-Filter-Hotels) > > [Rectory Farm](https://www.expedia.co.uk/Cambridge-Hotels-Rectory-Farm.h4026576.Hotel-Information) > > [Hotels with Room Service in Great Britain](https://www.expedia.co.uk/Great-Britain-Hotels-Hotel-With-Room-Service.0-0-d553248623451644244-thotelwithroomservice.Travel-Guide-Filter-Hotels) > > [Wedding Hotels in Lanzarote](https://www.expedia.co.uk/Lanzarote-Hotels-Wedding-Hotel.0-0-d282-tWeddingHotel.Travel-Guide-Filter-Hotels) > > [U-Visionary Roma Hotel](https://www.expedia.co.uk/Rome-Hotels-U-Visionary-Roma-Hotel.h45167180.Hotel-Information) > > [4 Star Hotels in Costa Adeje](https://www.expedia.co.uk/4Star-Costa-Adeje-Adeje-Hotels.s40-n6047464-0.Travel-Guide-Filter-Hotels) ### Flights > [easyJet Crumlin (BFS) to Bishop's Stortford (STN) flights](https://www.expedia.co.uk/lp/flight-routes/easyjet-from-belfast-intl-to-stansted/u2/bfs/stn) > > [Flights from Brisbane (BNE) to Newcastle-upon-Tyne (NCL)](https://www.expedia.co.uk/lp/flights/bne/ncl/brisbane-to-newcastle) > > [Flights from Norwich (NWI) to Paris (CDG)](https://www.expedia.co.uk/lp/flights/nwi/cdg/norwich-to-paris) > > [Flights from London (LHR) to Tivat (TIV)](https://www.expedia.co.uk/lp/flights/lhr/tiv/london-to-tivat) ### Packages > [Vietnam Holidays](https://www.expedia.co.uk/Vietnam.d194.Holidays-City-Breaks) ### General > [Visit Cape Cod](https://www.expedia.co.uk/Cape-Cod.dx180061) > > [Visit Llanfair Caereinion](https://www.expedia.co.uk/Llanfair-Caereinion.dx3000010718)