Located close to Rio Cartagena Casino and Bocagrande Beach, Hotel Cartagena Plaza provides a free breakfast buffet, a nightclub and a poolside bar. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room.
Located in Bocagrande, a neighbourhood in Cartagena, Hotel Cartagena Plaza is in a shopping district and on the waterfront. Bodeguita Dock and Cartagena Fishing Club are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bocagrande Beach and Castillo Grande Beach. Rio Cartagena Casino and Plaza Bocagrande Commercial Center are two other places to visit that come recommended. Visit our Cartagena travel guide
Upscale family-friendly hotel near Bocagrande Beach
Located close to Rio Cartagena Casino and Castillo Grande Beach, Hotel Cartagena Plaza provides a free breakfast buffet, a nightclub and a poolside bar. Stay connected with free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities, such as a playground and an arcade/games room.
Other perks include:
An outdoor pool, along with sunloungers
Babysitting (surcharge), a porter/bellboy and tour/ticket information
1 meeting room, a banquet hall and multilingual staff
A front desk safe, luggage storage and a 24-hour front desk
Guest reviews speak highly of the helpful staff
Room features
All 311 rooms have comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
Bathrooms with showers and free toiletries
Daily housekeeping, desks and phones
All-inclusive details
All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 6:30 AM to 10:00 AM
A poolside bar
A restaurant
Things to do
Arcade/game room
Children's club
Gym
Nightclub
Outdoor pool
Playground
Family friendly
Arcade/game room
Babysitting (surcharge)
Children's club
Laundry facilities
Outdoor pool
Playground
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services
Business services
24-hour business centre
Conference centre
Meeting room
Outdoors
Beach towels
On the waterfront
Pool loungers
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
18 floors
2 buildings
Ballroom
Banquet hall
Built in 1993
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Food and drink
24-hour room service
More
Air conditioning
Desk
Free local calls
Phone
Safe
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 12 days prior to check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
4 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.
We should mention
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool without adult supervision
Frequently asked questions
Does Hotel Cartagena Plaza have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Hotel Cartagena Plaza?
As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Cartagena Plaza on 15 Sept 2026 start from £125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Cartagena Plaza pet-friendly?
No, pets are not allowed at this property.
What time is check-in at Hotel Cartagena Plaza?
Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.
What time is check-out at Hotel Cartagena Plaza?
Checkout is at noon.
Are there all-inclusive benefits at Hotel Cartagena Plaza?
Some rate plans available at this hotel are all-inclusive.
Where is Hotel Cartagena Plaza located?
This family-friendly Cartagena hotel is located on the waterfront, within a 5-minute walk of Bocagrande Beach and Rio Cartagena Casino. Plaza Bocagrande Commercial Center and Castillo Grande Beach are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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