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Hotel Cartagena Plaza

Photo gallery for Hotel Cartagena Plaza

Featured image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
In-room safe, desk, free WiFi, bed sheets

Overview of Hotel Cartagena Plaza

Hotel Cartagena Plaza

4 out of 5

3.7/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Cra 1a No.6-154 Bocagrande, Cartagena, Bolivar

Explore the area

  • Popular LocationRio Cartagena Casino4 min walk
  • Popular LocationPlaza Bocagrande Commercial Center14 min walk
  • Popular LocationCastillo Grande Beach14 min walk
  • AirportCartagena (CTG-Rafael Nunez Intl.)22 min drive

Choose dates to view prices

About this area

Cartagena

Located in Cartagena's Bocagrande neighbourhood, Hotel Cartagena Plaza is in a shopping district and on the waterfront. While the natural beauty of Bocagrande Beach and Castillo Grande Beach can be enjoyed by anyone, those looking for an activity can explore Cartagena Fishing Club. Travelling with kids? Consider Naval Museum Cartagena and Caribbean Naval Museum.

What's nearby

  • Rio Cartagena Casino - 4 min walk
  • Plaza Bocagrande Commercial Center - 14 min walk
  • Castillo Grande Beach - 14 min walk
  • Hospital Naval de Cartagena - 6 min drive
  • Cartagena Fishing Club - 14 min drive

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 22 min drive

Restaurants

  • Restaurant Le Place — 1 min walk
  • Pizzeria Aguanile - 3 min walk
  • Carbon de Palo - 4 min walk
  • Piola - 4 min walk
  • Pizzas Piccolo Cartagena - 4 min walk

About this property

Hotel Cartagena Plaza

4-star beach retreat just steps away from Bocagrande Beach
At Hotel Cartagena Plaza, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants. All 311 rooms offer free WiFi, 24-hour room service and LCD TVs with cable channels. Free local calls, hairdryers and safes are among the other amenities that guests will find.
Hotel Cartagena Plaza offers 311 forms of air-conditioned accommodation with a safe and a hairdryer. 40-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services.

All-inclusive details

All-inclusive room rates at Hotel Cartagena Plaza are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Fitness centre
  • Nightclub
  • Outdoor pool
  • Spa services

Family friendly

  • Arcade/games room
  • Babysitting/childcare (surcharge)
  • Children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 4 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after 1 January 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travellers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector and a security system

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Cartagena Plaza
Cartagena Plaza Hotel
Hotel Cartagena Plaza
Hotel Cartagena Plaza Hotel
Hotel Cartagena Plaza Cartagena
Hotel Cartagena Plaza Hotel Cartagena

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 191 out of 648 reviews
5 - Excellent 29%
Rating 4 - Good. 228 out of 648 reviews
4 - Good 35%
Rating 3 - Okay. 139 out of 648 reviews
3 - Okay 21%
Rating 2 - Poor. 50 out of 648 reviews
2 - Poor 8%
Rating 1 - Terrible. 40 out of 648 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.8/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Stayed 14 nights in Jun 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very clean the service not so good
Stayed 6 nights in Jul 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the worst all-inclusive hotel
Stayed 7 nights in Jul 2021

5/5 Excellent

Stayed 9 nights in Jun 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and nice people
Stayed 4 nights in Jun 2021