Title: Hotel Boutique Diego de Alcala Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140796&destination=Cartagena%2C+Bol%C3%ADvar%2C+Colombia&selected=10435032&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Boutique Diego de Alcala Experience historic charm within steps from Clock Tower. Enjoy delicious local flavors in an unforgettable setting. ## Photo gallery for Hotel Boutique Diego de Alcala ![Family Suite | Minibar, in-room safe, desk, iron/ironing board - Hotel Boutique Diego de Alcala (Cartagena)](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/bbc53ff0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Suite | Minibar, in-room safe, desk, iron/ironing board - Hotel Boutique Diego de Alcala (Cartagena)](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/50bf1ef2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board - Hotel Boutique Diego de Alcala (Cartagena)](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/f0e82d90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Hotel Boutique Diego de Alcala (Cartagena)](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/0ce65e16.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board - Hotel Boutique Diego de Alcala (Cartagena)](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/e52fd8bf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Cartagena Walled City, Hotel Boutique Diego de Alcala offers a warm welcome with full breakfast and free in-room WiFi. Savor local flavors at the restaurant or unwind with a drink at the bar, while also taking advantage of conference space, luggage storage and tour/ticket assistance. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Free Wi-Fi - Restaurant - Air-conditioning - Business services - Room service ## Room options ### Check availability for these dates Tonight [Apr 3 - Apr 4](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-04&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Apr 4 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Deluxe Suite, Park View ![Deluxe Suite, Park View | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/6c133c03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Park View - Park view - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Suite ![Deluxe Suite | Living area | Flat-screen TV](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/ca2ef127.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Suite, Balcony ![Deluxe Suite, Balcony | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/7ef3743b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite, Balcony - Sleeps 3 - 1 Queen Bed ### View all photos for Family Suite, 2 Bedrooms ![Family Suite, 2 Bedrooms | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/3469b31b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite, 2 Bedrooms - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Family Suite ![Family Suite | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/49a06fd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 4 - 2 Queen Beds ### View all photos for Standard Suite ![Standard Suite | Minibar, in-room safe, desk, iron/ironing board](https://images.trvl-media.com/lodging/11000000/10440000/10435100/10435032/50bf1ef2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Suite - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120380000/120377500/120377470/720824c8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Faranda Collection Cartagena, a member of Radisson Individuals La Boquilla - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 23 reviews £102 additional charges may apply 3 May - 4 May [](https://www.expedia.co.uk/Cartagena-Hotels-Faranda-Collection-Cartagena.h120377470.Hotel-Information?chkin=2026-5-3&chkout=2026-5-4&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=648784cd-8c3e-4570-bd03-44a7cecaa6e9&top_cur=GBP) Ad ![2 outdoor pools](https://images.trvl-media.com/lodging/123000000/122300000/122290700/122290678/56bfb5c4.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Suite vacacional Marbella - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Boutique-Diego-De-Alcala.h10435032.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Boutique-Diego-De-Alcala.h10435032.Hotel-Information) ## About the area Located near the beach, Hotel Boutique Diego de Alcala is in Cartagena Walled City, a neighbourhood in Cartagena. Clock Tower and Santo Toribio Church are local landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Port, Fortresses and Group of Monuments. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Nuevo Bosque Softball Stadium. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) [View more Inns in Cartagena](https://www.expedia.co.uk/Cartagena-Inns.d926-aaInns.Travel-Guide-Accommodation) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42614%2C-75.54823&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wAdDk_m7kekQWsks_ZDntfqVXnE=) Calle de la Tablada No. 7-26, Plaza Fernández de Madrid, Cartagena, Bolivar, 130001 ### What's nearby - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 3 min walk \- 0.2 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 5 min walk \- 0.3 miles - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 6 min walk \- 0.4 miles - Bolivar Square 6 min walk \- 0.4 miles - Palace of the Inquisition Cartagena Historical Museum 6 min walk \- 0.4 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 11 min drive ### Restaurants - Los Tacos Del Gordo 1 min walk - Pezetarian 1 min walk - Mistura 1 min walk - Townhouse Rooftop 1 min walk - Da Prieto 2 min walk ## About this property ### Hotel Boutique Diego de Alcala Inn near Clock Tower Located close to Cartagena de Indias Convention Center, Hotel Boutique Diego de Alcala provides free full breakfast, conference space and a restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar. Other perks at this inn include: - Luggage storage and tour/ticket information Room features All guest rooms at Hotel Boutique Diego de Alcala feature perks, such as air conditioning, in addition to amenities, such as free WiFi and safes. Extra amenities include: - Sofa beds and cots/infant beds (surcharge) - Bathrooms with showers - Flat-screen TVs with satellite channels - Fridges, daily housekeeping and desks ## Similar properties ![Comfort Studio Suite, Multiple Beds, Ground Floor | Minibar, in-room safe, individually decorated, individually furnished](https://images.trvl-media.com/lodging/32000000/31180000/31173100/31173073/1ccdce98.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel AT THE PARK Cartagena Walled City - Pool - Free Wi-Fi - Air-conditioning - Bar 8.8 Excellent 134 reviews £61 additional charges may apply 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-04&selected=31173073&PinnedHotelID=31173073&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4540000/4537400/4537306/d585bffc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Cartagena Morros by IHG La Boquilla - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 1,000 reviews £105 additional charges may apply 3 May - 4 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-03&endDate=2026-05-26&selected=4537306&PinnedHotelID=4537306&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/89000000/88870000/88862200/88862146/72d3b734.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cristal Blue Baru Cartagena - Breakfast included - Free Wi-Fi - Restaurant - Bar 6.0 3 reviews £71 additional charges may apply 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=88862146&PinnedHotelID=88862146&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-17&endDate=2026-04-18&selected=10435032&PinnedHotelID=10435032&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=10435032,31173073,4537306,88862146) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available ### Food and drink - Free full breakfast available daily 7:30 AM to 11:30 AM - A restaurant ### Restaurants on site - Cafe de Artistas ### Family friendly - Cot (surcharge) - In-room refrigerator - In-room sofa bed ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Business services - Conference space ### More - Colonial architecture ## Room amenities ### Bedroom - Cot (surcharge) - Double sofa bed ### Bathroom - Hair dryer (on request) - Private bathroom - Shower ### Entertainment - Flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Desk - Iron/ironing board - Safe ## Policies ### Check-in Check-in time starts at 1:00 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 7 AM - 7 PM Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Cots (infant beds) are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Boutique Diego Alcala Cartagena Hotel Boutique Diego Alcala Boutique Diego Alcala Cartagena Boutique Diego Alcala Diego Alcala Cartagena Hotel Boutique Diego de Alcala Inn Hotel Boutique Diego de Alcala Cartagena Hotel Boutique Diego de Alcala Inn Cartagena ## Frequently asked questions ### Is Hotel Boutique Diego de Alcala pet-friendly? ### How much is parking at Hotel Boutique Diego de Alcala? ### What time is check-in at Hotel Boutique Diego de Alcala? ### What time is check-out at Hotel Boutique Diego de Alcala? ### Where is Hotel Boutique Diego de Alcala located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Boutique Diego de Alcala Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 9.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 17 8 - Good 16 6 - Okay 3 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### Viviana 11 Apr 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities excelente ubicación ##### Viviana Stayed 3 nights in Apr 2023 Verified ### 10/10 Excellent #### Katia 17 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Otima localização e custo beneficio A estadia no hotel foi otima, os funcionários são super solícitos, a única exceção é quanto ao café da manhã que tem opções restritas, o que nos faz comer praticamente o mesmo todos os dias. A qualidade dos produtos é boa, a restrição é apenas quanto ao tipo de café servido. ##### Katia Stayed 4 nights in Oct 2017 Verified ### 10/10 Excellent #### Herwin Enrique 11 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente ubicación, personal muy amable, con todo lo necesario para pasar un buen día! ##### Herwin Enrique Stayed 3 nights in Sep 2017 Verified ### 8/10 Good #### Verified traveller 28 Sept 2017 Liked: Cleanliness, staff & service, room comfort Estupenda la ubicacion, muy cercana a los principales puntos de interes. ##### Verified traveller Stayed 4 nights in Sep 2017 Verified ### 8/10 Good #### Maria Laura 22 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Calido y ameno La atención fue muy cordial. Excelente ubicación. El personal del hotel muy predispuesto a la atención y a solucionar cada una de nuestras demandas. ##### Maria Laura Stayed 2 nights in Sep 2017 Verified ### 8/10 Good #### Germán 2 Sept 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location! Super connected and conveniently located in a nice park. Very kind staff. Good breakfast. ##### Germán Stayed 4 nights in Aug 2017 Verified ### 8/10 Good #### Verified traveller 29 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Pleasant stay. It was a nice hotel, small but clean but it has an amazing view to some of the main attractions in Cartagena. The breakfast was delicious. ##### Verified traveller Stayed 1 night in Aug 2017 Verified ### 10/10 Excellent #### Miriam Maribel 1 Aug 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ubicacion excelente Me encanto el Destino,,, y el hotel súper bien ubicado ##### Miriam Maribel Stayed 2 nights in Jul 2017 Verified ### 10/10 Excellent #### Carmen Paula 19 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo hotel! Adoramos nos hospedar no Hotel Boutique Diego de Alcala. O casal que administra a pousada é muito atencioso e disponível e nos ajudou em tudo que precisamos. A equipe do hotel também é excelente, muito simpáticos e prestativos. A localização do hotel é excelente. Quando voltarmos a Cartagena queremos nos hospedar nele novamente. ##### Carmen Paula Stayed 7 nights in Jun 2017 Verified ### 8/10 Good #### hugo antonio 11 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Súper todo muy bonito ##### hugo antonio Stayed 3 nights in Jul 2017 Verified ### 10/10 Excellent #### Rosana 11 Jul 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel muito agradável e bem localizado. O hotel é muito agradável e a localização é excelente.As instalações são limpas e os funcionários são super atenciosos,prestativos e sorridentes.Todas as solicitações foram resolvidas rapidamente.Destaque para os donos do hotel,Sr.Miguel e Sra.Sherly, que são muito disponíveis e prestativos, além do Sr.Roger, também muito atencioso e pronto a ajudar sempre. A nossa estadia foi muito boa. Voltarei e recomendarei o hotel. ##### Rosana Stayed 7 nights in Jun 2017 Verified ### 10/10 Excellent #### Ana Elizabeth 16 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel conveniente Estuvo bien, la ubicación excelente, lo único es que para ir al cuarto donde esta la cama hay que subir escaleras y no deja de ser un poco incomodo ##### Ana Elizabeth Verified ### 8/10 Good #### Jorge 4 May 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glad we stayed here! Beutoful, ideally located Great staff, made our stay a lot better. Next to a lovely park, you can have breakfast right in the park. Building is old - as every building in the area, but well maintained. ##### Jorge Verified ### 8/10 Good #### VALERIE 3 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### centrado y acogedor muy bien estuvimos muy bien atendidos, el desayuno incluido fue muy bueno y generoso. ##### VALERIE Verified ### 8/10 Good #### Andres 22 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location! Great location with plenty of good restaurants and bars in the same place. Walking distance to everything. The staff was attentive and helped out when needed. ##### Andres Verified ### 10/10 Excellent #### Mario Martin 21 Mar 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### còmodo,muy bien ubicado,excelente la atencion excelente la atenciòn ##### Mario Martin Verified ### 8/10 Good #### Verified traveller 19 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great location ... having said that, the hotel is right on an active plaza - so bring earplugs. (That's true of everything in this area!) ##### Verified traveller Verified ### 10/10 Excellent #### Verified traveller 12 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Really great, personable staff. Great location. Tasty included breakfast. ##### Verified traveller Verified ### 6/10 Okay #### Gineau 7 Feb 2017 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort Very good location. Beds are not comfortable and there was not hot water on pie room . Breakfast was very good. Staff is friendly and helpful ##### Gineau Verified ### 8/10 Good #### Caribbean 5 Feb 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Superb location Breathtakingly beautiful location on a lovely square (and I had a room with views over it) in the heart of Cartagena. Only downside was 2 noisy neigbours (bars which insisted on playing loud music from mid day to after midnight), so while this was a lovely place to wake up and be in the morning, it was not somewhere for an afternoon nap or an early night. ##### Caribbean Verified ### 2/10 Terrible #### Eric 16 Jan 2017 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Rude people, convenient location The people at Hotel Boutique Diego de Alcala are absolutely as rude and unpleasant as it gets. We had a late addition to the trip and even though there was plenty of space in the room, they treated us like we were criminals and charged us an extra $200 for that person. The hotel itself is OK- the room was clean and spacious, but there are is no pool and the people are rude. I think you can find better options in Cartagena. Being in the walled city is nice, but there are definitely better options with more amenities and less rudeness. ##### Eric Verified ### 10/10 Excellent #### MB 17 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location in walled historic district. Perfect location to explore the colonial historic district. The hotel's Cafe de Artistas offers good food and drinks. The staff is very friendly and they are always making sure your stay is going well. The rooms are clean and comfortable. I visited Cartagena with my family and I'll stay here again. ##### MB Verified ### 6/10 Okay #### Verified traveller 16 Dec 2016 Liked: Staff & service, property conditions & facilities, room comfort #### Overall ok, but issues need to be addressed My wife and I decided to stay at this hotel after reading the great reviews online. We requested a rooom in the back due to concerns from previous travelers that noted noise issues that made it hard to sleep. Check in was pleasant, with very nice hotel staff. Upon check in, the room was fairly spacious and seemed clean. The location itself was great in terms of being close to anything we wanted to see. Check out was also a breeze and the staff was helpful in arranging a MarSol for us to the next city on our trip. The following issues were encountered however, and we sincerely hope the hotel management takes action: 1\. Upon check in, we only were given 1 set of towels for 2 people. We had to ask for more on 2 occasions. It's a small thing, but we expected more. 2\. The shower had hot and cold settings but we could never get a warm shower. Ever. It was either scalding hot or cold. Given the price, I found this to be unacceptable. 3\. My wife found a cockroach in the bathroom. It slipped into a hole before I could kill it... though I did photo it. Given the area, this is not uncommon, so it wasn't a deal breaker, but again, not a great experience. 4\. Noise! The noise from the bar next door went to the late morning hours. Ear plugs were required. I don't think there is a single room where peace and quiet could be attained, as we could here the staff in the hallways as well. If you value quiet: do not stay here. 5\. Wifi in our room was inferior. ##### Verified traveller Verified ### 8/10 Good #### Verified traveller 12 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grial location, partially remodel, not sharp. A mix feeling with the staf. Not a clear set of instructions or the facilities. I was visiting some relatives on Cartagena and they were prevented from joining me, in addition, the manager avoided to cover the breakfast on the first morning saying that the person wasn't register since the second person did not arrived on the first day of the reservation. The manager made it complicated, the rest of the staff didi cooperated. ##### Verified traveller Verified ### 8/10 Good #### Belinda 10 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### affordable & clean hotel the hotel was very nice and very very clean! the water took a little while to get hot, and the water quantity was not too generous in the shower / sink. ##### Belinda ---