Hotel Boutique Casa Serrezuela

Property class: 3

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Close to Walls of Cartagena and Clock Tower, Hotel Boutique Casa Serrezuela provides a rooftop terrace, a hot tub and more. Guests can connect to free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping
  • Kitchen

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard House

Room

Standard House

  • Garden view
  • 5 bedrooms
  • Sleeps 11
  • 2 Queen Beds, 2 King Beds and 2 Single Beds

View all photos for Classic Room

Room

Classic Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
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About the area

Located near the beach, Hotel Boutique Casa Serrezuela is in Cartagena Walled City neighbourhood and is connected to a shopping centre. Walls of Cartagena and Clock Tower are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach. Fine Arts and Caribbean Naval Museum are also worth visiting. Visit our Cartagena travel guide
View more Guest houses in Cartagena
Map
Carrera 10 No. 39-124, Calle de Jardin, Cartagena, 130001

What's nearby

  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    2 min walk - 0.1 miles
  • A row of yellow arches with hanging lanterns and people sitting on chairs.
    Las Bovedas
    2 min walk - 0.1 miles
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    11 min walk - 0.6 miles
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    12 min walk - 0.7 miles
  • Centro Comercial La Serrezuela
    1 min walk - 0.1 miles

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.)
    13 min drive

Restaurants

  • Quero Arepa
    3 min walk
  • Sofitel Santa Clara
    4 min walk
  • Andrés Cartagena
    3 min walk
  • La Cevicheria
    4 min walk
  • La Esquina San Diegana
    4 min walk

About this property

Hotel Boutique Casa Serrezuela

  • Guest house near Walls of Cartagena
  • Close to Clock Tower and Cartagena de Indias Convention Center, Hotel Boutique Casa Serrezuela provides a rooftop terrace, a hot tub and more. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Airport drop-off service (surcharge), tour/ticket information and coffee/tea in reception
    • A TV in reception
    • Guest reviews speak well of the overall condition
  • Room features
  • All guest rooms are individually furnished, and offer comforts, such as premium bedding and heated floors, as well as thoughtful touches, such as first-run films and pillow menus.
  • Extra conveniences in all rooms include:
    • Bidets and free toiletries
    • 32-inch flat-screen TVs with cable channels and first-run films
    • Private gardens, wardrobes/cupboards and heated floors

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  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
8.8 out of 10, Excellent, 16 reviews
The price is £28
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Frequently asked questions

Is Hotel Boutique Casa Serrezuela pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Hotel Boutique Casa Serrezuela?

Check-in start time: 2:30 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Boutique Casa Serrezuela?

Checkout is at 1:00 PM.

Does Hotel Boutique Casa Serrezuela provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 8:00 AM-11:00 PM on request. A fee of COP 20000 per vehicle applies.

Where is Hotel Boutique Casa Serrezuela located?

Located in Cartagena Walled City, this guesthouse is steps away from Centro Comercial La Serrezuela and Walls of Cartagena. Clock Tower and Cartagena de Indias Convention Center are also within 1 mile (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Boutique Casa Serrezuela Reviews

8.2

Very good

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 49 reviews
Rating 8 - Good. 17 out of 49 reviews
Rating 6 - Okay. 10 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 1 out of 49 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel doesnt exist
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This B&B is in walking distance of everything you want to see in the walled city. Within several blocks there are 3 plazas to relax ,eat and party. Our command of the Spanish language was limited but Rosario and Samir treated us like family and helped us as much as they could. The rooms were cleaned daily and supplied with fresh towels .This B&B has air conditioning, hot water. The rooms are small but lets face it, you are only there to sleep. I recommend this B&B if you are looking for a safe clean place to rest after a long day of exploring all the sites of Cartagena .
Stayed 14 nights in Oct 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Regular

Solicitamos una habitación con dos camas, ya que al hacer la reserva decía con dos camas individuales y al llegar no habían disponibles habitaciones con dos camas y nos dieron una habitación con una cama matrimonial, sumado a esto el segundo día nos querían subir el costo del alojo por alargar nuestra estadía. Lo positivo es la amabilidad de los trabajadores y la limpieza.
Stayed 1 night in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was perfect. There was not enough soap in the bathroom. Only one bar in the shower. None for handwashimg. The hangers for clothes were for children not for adults, Warm water was somewhat scarce
Stayed 2 nights in Aug 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service

Good hotel but small rooms

Nice people run this place. Small rooms but clean and new bathrooms. Breakfast is also served for you when you are sittning at the table.
Stayed 3 nights in Aug 2018
Verified review

6/10 Okay

Disliked: Property conditions & facilities

HOTEL DE CATEGORIA RAZOAVEL,CAFE DE MANHÃ FRACO.

QUARTOS PEQUENOS, NÃO TEM FRIGOBAR, BANHEIRO PEQUENISSIMO, PROPRIO PARA JOVEM MOCHILEIROS OU CASAL SIMPLORIO.
Stayed 4 nights in Apr 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little spot

Lovely little spot in the walled city. Staff are very nice and helpful (... they don’t speak a lot of English but it was never an issue). Breakfast every morning was tasty and fresh. Highly recommend this place!
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Room comfort
Los espacios muy pequeños.. buena zona, buena atención.No creo que categoriza.
Verified review

4/10 Poor

Disliked: Staff & service, property conditions & facilities, room comfort
La stanza un loculo in cui non si riusciva quasi ad aprire una valigia
Stayed 5 nights in Mar 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice Small cozy place located in the heart Of the historic district. Rooms are small but cozy.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good location and service. Very clean.

Great stay. Good location inside the ciudad amurallada. Fantastic service provided by Yeseira and Samir. Excellent breakfast cooked by charming Yeseira. I will be back!
Stayed 1 night in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

Custo benefício razoável

Hotel bem localizado,porém o quarto 1,próximo a cozinha é extremamente ruidoso. As 6 da manhã escutavamos liquidificador, talheres, pessoas falando,não recomendo esse quarto. Não tinha frigobar, queríamos deixar umas cervejas no quarto mas não tinha onde gelar. Tinha uma geladeira de uso comum na cozinha mas era de uso do staff e não nos sentíamos a vontade de usar. Os hóspedes deviam ter uma chave da porta principal,tínhamos que tocar a campainha e esperar na rua quando chegávamos. Quarto pequeno e única janela dava para um corredor onde passavam pessoas estranhas a todo momento,era bastante desconfortável. Na folga da funcionária responsável pelo hotel, foi uma pessoa para servir o café,a mesma estava perdida e atrapalhada,hóspedes pediram mais leite e ela disse que não tinha.serviu uma porção minúscula de ovos mexidos e trouxe 2 xícaras pela metade para nós já com o café com leite e açúcar. Nem o suco nos serviu.
Stayed 9 nights in Jan 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service

Custo benefício razoável

Hotel bem localizado,porém o quarto 1,próximo a cozinha é extremamente ruidoso. As 6 da manhã escutavamos liquidificador, talheres, pessoas falando,não recomendo esse quarto. Não tinha frigobar, queríamos deixar umas cervejas no quarto mas não tinha onde gelar. Tinha uma geladeira de uso comum na cozinha mas era de uso do staff e não nos sentíamos a vontade de usar. Os hóspedes deviam ter uma chave da porta principal,tínhamos que tocar a campainha e esperar na rua quando chegávamos. Quarto pequeno e única janela dava para um corredor onde passavam pessoas estranhas a todo momento,era bastante desconfortável. Na folga da funcionária responsável pelo hotel, foi uma pessoa para servir o café,a mesma estava perdida e atrapalhada,hóspedes pediram mais leite e ela disse que não tinha.serviu uma porção minúscula de ovos mexidos e trouxe 2 xícaras pela metade para nós já com o café com leite e açúcar. Nem o suco nos serviu.Funcionários habituais foram gentis e chamaram o táxi para o aeroporto por preço justo.
Stayed 9 nights in Jan 2018
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

Cosy boutique hotel with a spa tub!

Overall, this hotel is not as cheap as some of the others you can find here such as El Viajero but it has the added benefit of hot water, a much nicer bathroom and bedroom area and a spa tub on a rooftop terrace(Which was very relaxing). The service was very good and the free breakfast was delicious. The only downside for us was the skirting boards in our bathroom weren't sealed properly so after the first night we found 3 or 4 small cockroaches hovering around the cracks in the bathroom. Thankfully, the staff came up and sprayed the area which kept them away for 2 days until the last day when we found one in the face towel. (Not ideal). Thankfully, they never came into the bedroom where the aircon is a major plus.
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super bien

Lo recomiendo es muy acogedor y la ubicación le permite caminar y conocer la ciudad.
Stayed 3 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service

El hotel tiene una ubicación excelente !!

La experiencia fué muy buena , el lugar precioso !! La atención en el hotel excelente !! Yeseira y Samir son lindas personas.
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

YES.

Excellent! Your room is cleaned well daily, the free Colombian style breakfast adds to the already good value of this cozy establishment, the location is safe and you can walk to basically anywhere in the walled city. The sink and the shower have hot water, it just needs to be adjusted during usage. The rooms' air conditioning is excellent and you can set it to your liking.
Stayed 4 nights in Aug 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente para pasar la noche, baño cómodo y nuevo, muy bien ubicado , desayuno básico peor muy rico, excelente atención , solo que bastante pequeñas las habitaciones
Stayed 1 night in Aug 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great staff! hotel is very modern and in a great location was worth every penny highly recommend it
Verified review

6/10 Okay

Liked: Staff & service

day great, night is a nightmare

the room was ok, very clean, the day administrator is a great person. she cleans, cook and manage the place with love, sadly in the night there is another person that is young. he was drinking a outing loud music until late in the night with another young customer. that destroy the good thinks of the place
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice small hotel conviniently located

Cartagena is a magic place. I expend magnificent time
Verified review

6/10 Okay

Liked: Cleanliness

Super belægenhed og meget rent nyt lille hotel.

Rent og fint hotel perfekt belægenhed, personalet meget søde med den ene pigen tror hon var vikar, var sød men dovn. Orkede næsten ikke lave morgenmad og den ene dag var der ikke blevet gjort ordentligt rent. Jessieog Ricardo otroligt søde og hjælpsome. Lidt lydt hotel men meget stille område 22-06 hverdage. Små standard værelser men dejlig sæng. Superior værelse meget fint. Vi havde en dejlig uge her.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe clean and quiet hotel!

The hotel is small - more of a bed and breakfast - located inside the walls in a safe area. The rooms are very clean and the fixtures in the bathrooms are modern. Personalized homemade breakfast is served when you wake up in the morning! The hotel owner was obviously very invested in the property and he stays up to make sure everyone gets home ok. He does not speak English but we were able to communicate in broken Spanish. We enjoyed our stay!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good a great experience. The experiencias the service great
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Nice cozy hotel inside city walled

Nice and clean hotel, staff was perfect. Room's size wasnt good but It was extra clean. Good location, everything was walking distance