Ratings based on 197 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Posted 23-Sep-2016
O Hotel é muito bem localizado. O que incomodou foi o cheiro de mofo. O banheiro não tem nenhum tipo de ventilação ( nem natural nem forçada) e a cuba do banheiro é dentro do quarto sem tampo ou frontão de proteção da água , que acaba molhando a parede que é pintada, gerando umidade e cheiro de mofo.
5out of 5
by A verified traveller from Puerto Rico

Centrico

Posted 18-Sep-2016
Hotel muy agradable y céntrico dentro de ciudad amurallada. Se recorre todo caminando. Muy buenos restaurantes cerca.
4out of 5
by A verified traveller

Posted 05-Aug-2016
The beds were a little hard, the room was small, but the location was a plus.
3out of 5
by A verified traveller

Posted 02-Aug-2016
Pros: The location
Cons: the dining area is too hot and dirty. The reception area is in a second floor, when you get to the hotel there is nobody to open the door
The staff is very nice and helpful. The dining area is not very clean and it is very hot
4out of 5
by Edgar

This traveller left a rating score only Posted 25-Jun-2016 on Hotels
4out of 5
by A verified traveller from Mexico City

Comfort hotel excellent location

Posted 23-Jun-2016
Pros: Great location
Great location, near best restaurants and bars. Delicious breakfast and excellent service
5out of 5
by Karina Andrea from Argentina

Posted 23-Jun-2016 on Hotels
Excelente!
5out of 5
by joyce

Otima localizacao

Posted 22-Jun-2016 on Hotels
Hotel simples mas muitoagradavel,bem localizado dentro das muralhas.
3out of 5
by Patricia

Excelente Ubicación lastima por la atención de la

Posted 20-Jun-2016 on Hotels
Estuvimos muy bien durante la estancia pero tuvimos inconveniente al llegar que la tarifa de nuestra agencia no fue respetada y nos hicieron un cobro adicional en cada noche durante nuestranuestra estancia. Deberían mejorar la actitud de su personal, son muy poco amables y malhumorados.
3out of 5
by jose manuel from tuxtla gutierrez, chiapas

Posted 15-Jun-2016 on Hotels
el hotel esta bien, dadas las condiciones del lugar; pero no es lo que se espera de un hotel de esa categoría, el baño deja mucho que desear y lo que te venden como cuarto doble no es mas que una cama queen y una cama portátil , que resulta muy incomoda. no tiene alberca, que por el clima que tiene cartagena cualquiera espera disfrutar, en especial los niños.