Title: Casa Santa Ana Hotel Boutique - Spa Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6140796&destination=Cartagena%2C+Bol%C3%ADvar%2C+Colombia&selected=4581022&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Casa Santa Ana Hotel Boutique - Spa Travelers revitalize with spa treatments before lounging poolside at this Cartagena retreat, where complimentary bicycles make city exploration effortless ## Photo gallery for Casa Santa Ana Hotel Boutique - Spa ![Outdoor pool, pool loungers - Casa Santa Ana Hotel Boutique - Spa (Cartagena)](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/0c34590a.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Casa Santa Ana Hotel Boutique - Spa (Cartagena)](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/w669h399x4y0-0427d726.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior detail - Casa Santa Ana Hotel Boutique - Spa (Cartagena)](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/w666h1016x4y5-094de9ac.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Casa Santa Ana Hotel Boutique - Spa (Cartagena)](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/w709h538x4y0-c906e75b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe - Casa Santa Ana Hotel Boutique - Spa (Cartagena)](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/596f4655.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Casa Santa Ana Hotel Boutique - Spa is in Cartagena's Walled City. Guests enjoy a full breakfast before visiting Romance-Spa for manicures, pedicures, and body treatments. The rooftop pool is perfect for unwinding after exploring the historic area. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Free Wi-Fi - Air-conditioning - Business services ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ### View all photos for Standard Double Room ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/d4a3d23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Garden view - 194 sq ft - Sleeps 3 - 1 Queen Bed OR 2 Single Beds ### View all photos for Grand Suite ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/d4a3d23d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite - Garden view - 323 sq ft - Sleeps 5 - 1 Queen Bed and 3 Single Beds ### View all photos for Junior Suite ![Junior Suite | Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/2f980aa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite - Garden view - 269 sq ft - Sleeps 3 - 1 Queen Bed OR 1 Queen Bed and 1 Double Bed ### View all photos for Luxury House ![Hypo-allergenic bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4590000/4581100/4581022/1735a3ce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury House - 4090 sq ft - Sleeps 14 - 5 Queen Beds and 4 Single Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Casa-Santa-Ana-Hotel-Boutique-Spa.h4581022.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Casa-Santa-Ana-Hotel-Boutique-Spa.h4581022.Hotel-Information) ## About the area Located near the beach, Casa Santa Ana Hotel Boutique - Spa is in Cartagena Walled City, a neighbourhood in Cartagena. Colon Theater and Cartagena Museum of Modern Art are cultural highlights, and some of the area's activities can be experienced at Cartagena Fishing Club and Santa Cruz Marina. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira. Discover the area's water adventures with nearby scuba diving, or enjoy the great outdoors with ecotours. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42048%2C-75.54492&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OL1gzwbmOeDlWHG8fGsHq3M7WHk=) Calle Del Carretero 29 No 10b - 34, Cartagena, Bolivar, 130001 ### What's nearby - ![Cartagena de Indias Convention Center "Julio César Turbay Ayala" reflected in the water](https://images.trvl-media.com/place/6277130/dd830e94-834c-48a5-b7ea-973173b67afb.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Cartagena de Indias Convention Center 6 min walk \- 0.4 miles - ![Colombia, scenic view of Cartagena cityscape, modern skyline, hotels and ocean bays Bocagrande and Bocachica from the lookout of Saint Philippe Castle](https://images.trvl-media.com/place/553248621532467250/4ba312ec-a2cc-4a7e-8792-34c5a1f14158.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Walls of Cartagena 9 min walk \- 0.5 miles - ![View to Torre de Reloj (Clock Tower) with blue sky and warm light, Cartagena, Colombia, Unesco World Heritage ](https://images.trvl-media.com/place/6271905/4610080d-ae22-4691-97ea-24600f46f4e1.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Clock Tower 9 min walk \- 0.5 miles - Plaza de la Trinidad 3 min walk \- 0.2 miles - San Felipe de Barajas Castle 9 min walk \- 0.5 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) 14 min drive ### Restaurants - Di Silvio Trattoria 1 min walk - Celele 3 min walk - Salon Tropical 1 min walk - Doña Lola 2 min walk - El Beso 3 min walk ## About this property ### Casa Santa Ana Hotel Boutique - Spa Upscale boutique hotel near Cartagena de Indias Convention Center Near Clock Tower, Casa Santa Ana Hotel Boutique - Spa provides free full breakfast, an airport shuttle and a rooftop terrace. Indulge in aromatherapy, a massage and a body wrap at Romance-Spa, the on-site spa. Free in-room WiFi is available to all guests, along with shopping on-site and a hair salon. Other perks at this hotel include: - An outdoor pool, along with sunloungers - Limo/town car service, free bike hire and a computer station - Concierge services, a front desk safe and free newspapers - A 24-hour front desk, luggage storage and smoke-free property Room features All guest rooms are individually furnished, and have comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as air conditioning and bathrobes. Other amenities include: - Hypo-allergenic bedding, down duvets and sofa beds - Bathrooms with rainfall showers and hairdryers - 42-inch TVs with cable channels - Fridges, free infant beds and ceiling fans ## Similar properties ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5770000/5766600/5766530/9deef390.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GHL Arsenal Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Free Wi-Fi 9.4 Exceptional 1,005 reviews £149 additional charges may apply 31 Mar - 1 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=5766530&PinnedHotelID=5766530&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/121000000/120380000/120377500/120377470/720824c8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Faranda Collection Cartagena, a member of Radisson Individuals La Boquilla - Pool - Breakfast included - Parking included - 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21 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-20&endDate=2026-04-21&selected=7985087&PinnedHotelID=7985087&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=4581022&PinnedHotelID=4581022&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=4581022,5766530,120377470,2936555,8268158) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - No on-site parking available - 24-hour return airport shuttle on request for a surcharge - Beach shuttle (surcharge) - Limo/town car service ### Food and drink - Free full breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - Snack bar/deli ### Things to do - Free bicycle rentals - Full-service spa - Outdoor pool - Shopping ### Family friendly - In-room cot - In-room refrigerator - In-room sofa bed - Laundry facilities - Outdoor pool - Rollaway/extra bed (surcharge) - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 24-hour business centre - Computer station - Meeting room ### Outdoors - Pool loungers - Rooftop terrace ### Full-service spa - Aromatherapy - Body scrubs - Body wraps - Facials - Hot tub - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No lift - Wheelchair-accessible path of travel ### More - 1 building - 3 floors - Built in 2009 - Smoke-free property - Victorian architecture ## Room amenities ### Bedroom - Down comforter - Free cot - Hypo-allergenic bedding - Pillow menu - Rollaway/extra bed (surcharge) - Single sofa bed ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - 42-inch TV with cable channels - IPod dock ### Food and drink - Limited room service - Minibar - Refrigerator ### More - Air conditioning - Ceiling fan - Desk - Free daily newspapers - Free local calls - Individual decor - Individual furnishings - Iron/ironing board on request - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11:30 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Rollaway/extra beds are available for COP 120000 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 50000 per vehicle (return) - Rollaway bed fee: COP 120000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Casa Santa Ana Boutique Spa Casa Santa Ana Boutique Spa Cartagena Casa Santa Ana Hotel Boutique Spa Casa Santa Ana Hotel Boutique Spa Cartagena Casa Santa Ana Hotel Spa Casa Santa Ana Spa Cartagena Casa Santa Ana Hotel Boutique - Spa Hotel Casa Santa Ana Hotel Boutique - Spa Cartagena Casa Santa Ana Hotel Boutique - Spa Hotel Cartagena ## Frequently asked questions ### Does Casa Santa Ana Hotel Boutique - Spa have a pool? ### Is Casa Santa Ana Hotel Boutique - Spa pet-friendly? ### How much is parking at Casa Santa Ana Hotel Boutique - Spa? ### What time is check-in at Casa Santa Ana Hotel Boutique - Spa? ### What time is check-out at Casa Santa Ana Hotel Boutique - Spa? ### Does Casa Santa Ana Hotel Boutique - Spa provide a shuttle to the airport? ### Where is Casa Santa Ana Hotel Boutique - Spa located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Casa Santa Ana Hotel Boutique - Spa Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.8 Cleanliness ### 9.0 Location ### 9.4 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 74 8 - Good 28 6 - Okay 4 4 - Poor 1 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### John 18 Mar 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful Casa ana Amazing Fabulous friendly staff made us feel ver comfortable ##### John Stayed 3 nights in Mar 2020 Verified ### 8/10 Good #### Luis 28 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Boa opcão custo benefício Bom serviço e tudo arrumado Muito boa localização e sossego em Getsêmani ##### Luis Stayed 5 nights in Feb 2020 Verified ### 10/10 Excellent #### Anita 21 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful quiet property. Lovely attentive staff. Spacious room. Loved the common areas - lounge, dining, rooftop. Will definitely come back. ##### Anita Stayed 5 nights in Feb 2020 Verified ### 10/10 Excellent #### Annette 15 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely place in the charming Getsemani area Stayed with a friend 1 night at the Casa Santa Ana Hotel Boutique - Spa, which we both enjoyed very much. They welcome you with a free drink of your choice. They have a lovely roof top pool, which was a perfect way to cool down in the heat. They do some lovely massages and facial treatments, which we unfortunately didn't have time to try.The Garden and breakfast is gorgeous and the staff cannot do enough for you so can only recommend this place. ##### Annette Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 2 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities Great location Great staff that was very kind and helpful. Very clean ##### Verified traveller Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Verified traveller 29 Jan 2020 The ladies were wonderful. The room was modern and clear snd perfect for pur needs. The breakfast was delicious. The rooftop pool was lovely on the middle of tge hot afternoon. I would stay here again in a heartbeat. Loved it! ##### Verified traveller Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Ismael 21 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bel hôtel à l'abris du bruit de Cartagena. Excellent déjeuner. ##### Ismael Stayed 2 nights in Jan 2020 Verified ### 10/10 Excellent #### Girlstrip 21 Nov 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff at hotel were amazing. They went above and beyond to make sure we were happy with our stay. I highly recommend this hotel. Food was great, room service was awesome and would stay at this hotel again if I had to. ##### Girlstrip Stayed 6 nights in Nov 2019 Verified ### 10/10 Excellent #### Irodriguez 11 Oct 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We were cheerfully greeted at the front door by staff. The hotel is centrally located to most eateries and just outside of the Walled City. We absolutely loved, loved, loved our stay at the Santa Ana Hotel. Highly recommend. You wont regret it. ##### Irodriguez Stayed 4 nights in Sep 2019 Verified ### 8/10 Good #### Verified traveller 26 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean comfortable room. Excellent breakfast. Nice rooftop pool. ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 10/10 Excellent #### Claudio 19 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel confortable en zona interesante El hotel es fantástico, al igual que la atención. El spa muy deteriorado; por eso no le doy máxima puntuación. la zona es muy buena, excepto por un par de calles.... recomiendo el restaurante Cháchara, muy cerca del hotel. Sencillo pero con un ambiente fantástico!! y música en vivo. ##### Claudio Stayed 1 night in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 14 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Casa de Santa Ana is a family-owned boutique hotel in the heart of a lively neighborhood just outside the Old City. The staff were all friendly and helpful. Visiting Cartagena during a rare heatwave, with temps in the 90’s F, the AC in the room was a welcome relief. And they serve the best coconut limeade in the city! ##### Verified traveller Stayed 3 nights in Aug 2019 Verified ### 10/10 Excellent #### Verified traveller 21 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent location, staff was awesome along with morning breakfast! ##### Verified traveller Stayed 2 nights in Jul 2019 Verified ### 10/10 Excellent #### Ana Maria 4 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing! ##### Ana Maria Stayed 1 night in Jul 2019 Verified ### 6/10 Okay #### Verified traveller 29 Jun 2019 Liked: Cleanliness City center easy access to old town Room was clean safe no one can enter into the casa Our toilet bowl was broken but was fixed we only met an English speaking person last day which was nice but we needed some things like an extra towel or needed help with operation of the tv that spoke only English and we were stuck no help place is nice but was looking for a new place not old ##### Verified traveller Stayed 4 nights in Jun 2019 Verified ### 10/10 Excellent #### JULIANA 25 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é pequeno mas muito aconchegante, fomos recebidos com uma limonada de coco deliciosa (que veio a calhar pois o calor é super abafado por lá), o staff extremamente cordial e prestativo. Recomendo muito. ##### JULIANA Stayed 2 nights in Jun 2019 Verified ### 8/10 Good #### Jul 4 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Muy linda la casa y el servicio excelente, está a una cuadra de una plaza donde siempre hay comida, música y fiesta... pero a pesar de eso es muy tranquila la casa boutique y no se escucha ruido. Muy cerca de todas las atracciones turísticas ##### Jul Stayed 3 nights in May 2019 Verified ### 10/10 Excellent #### Jens 23 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Top location to discover the Centro Historico Cosy place with only five bedrooms. Small pool on the rooftop which was really relaxing after a long day of sightseeing. Very close to the night life, nevertheless absolutely quiet inside. Friendly and attentive staff, However our room in the ground floor smelt slightly of damp, most likely based on the only opening or more correctly the shutters being part of the door (no further window). ##### Jens Stayed 3 nights in May 2019 Verified ### 10/10 Excellent #### Verified traveller 18 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff made you feel lime you were royals. At last minute we decided to stay overnight at Playa Bendita, and staff called us to made sure we were OK. Comfortable and CLEAN bed. My new thing : a delicious welcome “limonada de coco” Higly recomend this hotel and a spa massage !!! Definitely will be back. ##### Verified traveller Stayed 5 nights in May 2019 Verified ### 8/10 Good #### Alejandra 23 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gran opción en Cartagena Agradable casa de 5 habitaciones, el desayuno muy bueno y excelente ubicación. ##### Alejandra Stayed 4 nights in Apr 2019 Verified ### 8/10 Good #### Verified traveller 14 Apr 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### A little too green We really enjoyed our stay but had no hot water in the shower. Additionally, they came to bring something to our room and unplugged our charging phones, perhaps to save electricity. Also, the AC was stopped at 75 degrees, again, we presume to save energy. All about being green but if I am paying for a nice hotel I expect to be able to use the power and have hot water. ##### Verified traveller Stayed 1 night in Apr 2019 Verified ### 10/10 Excellent #### Verified traveller 2 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities Everything was perfect; location, facilities, and one special mention to the staff!! ##### Verified traveller Stayed 3 nights in Mar 2019 Verified ### 10/10 Excellent #### Verified traveller 11 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute colonial home with charm and character. Breakfast was prepared a la cartel and the pool added an extra touch to our stay ##### Verified traveller Stayed 3 nights in Mar 2019 Verified ### 6/10 Okay #### Jessica 7 Mar 2019 Casa Santa Ana was certainly nice, but overpriced for what it is. I had spent the first two nights in Cartagena elsewhere for less money and everything about Casa Santa Ana fell short in comparison. It was really the little things that made a big difference, we didn't have any soap in the room? You had to pay for water, being that you can't drink the tap water I expected the hotel to provide drinking water (at least a bottle a day?) The WiFi didn't work for the first day we were there and it was in and out for the rest of our stay. The first day/night we were there it took 10-15 minutes to get into the hotel as you don't have a key to the front entrance and have to use the knocker on the front door (I'm pretty sure the buzzer was broken?). All in all I'd say your money can definitely go further elsewhere. ##### Jessica Stayed 2 nights in Mar 2019 Verified ### 10/10 Excellent #### Terrell 15 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is located in more of a local area but within walking distance of the old town area. It is a restored colonial home. The hotel on request provided transportation to and from the airport. The hotel staff made a great breakfast and were very helpful in providing us with a one-day guided tour of the city. We felt perfectly comfortable walking around the area. It was a much more relaxed environment than the tourist laden old town area. ##### Terrell Stayed 2 nights in Jan 2019 ---