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Casa Bugó

3.5 star property
Hotel with a full-service spa, a short walk to Clock Tower

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Photo gallery for Casa Bugó

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Terrace/patio
Outdoor pool, open 8:00 AM to 10:00 PM, pool loungers
22-inch LCD TV with cable channels, TV
Deluxe Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe
Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pool
  • Breakfast included
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests) | Balcony view

Deluxe House, Multiple Bedrooms, Non Smoking (13 Rooms, 23 Guests)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
13 bedrooms
Pillow-top bed
  • 8611 sq ft
  • City view
  • Sleeps 30
  • 6 King Beds, 3 Double Beds, 5 Queen Beds and 2 Single Beds

View all photos for Superior Double Room, Multiple Beds, Non Smoking

Superior Double Room, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Double Room, Multiple Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 151 sq ft
  • Sleeps 2
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Double Beds, Non Smoking

Family Room, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
Premium bedding
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 1 Queen Bed, Non Smoking

Comfort Double Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Comfort Double Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
Separate bedroom
Pillow-top bed
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Economy Double Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Economy Double Room, 1 Double Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Pillow-top bed
Blackout curtains
Premium bedding
Separate bedroom
  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
36-93 Calle del Cuartel, Cartagena, Bolívar, 130001

What's nearby

  • Walls of Cartagena - 2 min walk - 0.1 miles
  • Bolivar Square - 3 min walk - 0.2 miles
  • Clock Tower - 5 min walk - 0.3 miles
  • Cartagena de Indias Convention Center - 6 min walk - 0.4 miles
  • Bocagrande Beach - 3 min drive - 1.1 miles

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪La Esquina del pan de Bono - ‬2 min walk
  • ‪Buena Vida - ‬2 min walk
  • ‪Cafe La Manchuria - ‬1 min walk
  • ‪Juan Valdez Café - ‬2 min walk
  • ‪Espiritu Santo Restaurante - ‬2 min walk

About this property

Casa Bugó

Hotel near Clock Tower
Cartagena de Indias Convention Center is located near Casa Bugó, which provides free cooked-to-order breakfast, a rooftop terrace and designer shops on-site. Treat yourself to a hot stone massage at the on-site spa. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Bike hire, express check-out and express check-in
  • A 24-hour front desk, tour/ticket information and smoke-free property
  • A TV in reception, multilingual staff and a front desk safe
Room features
All rooms are individually furnished, and offer comforts such as premium bedding and air conditioning, as well as thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
  • Showers, free toiletries and hairdryers
  • 22-inch LCD TVs with premium channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staff will greet guests on arrival at the property

Access methods

Access code, staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
Tax ID - 901188050
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

CASA BUGÓ Hotel Cartagena
CASA BUGÓ Hotel
CASA BUGÓ Cartagena
Casa Bugó Hotel
Casa Bugó Cartagena
Casa Bugó Hotel Cartagena

Frequently asked questions

Does Casa Bugó have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.

Is Casa Bugó pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Bugó?

Casa Bugó doesn't offer parking.

What time is check-in at Casa Bugó?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Casa Bugó?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is Casa Bugó located?

Located in Cartagena Walled City, this spa hotel is within a 5-minute walk of University of Cartagena and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mile (2 km).

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Casa Bugó Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 3 out of 37 reviews
Rating 4 - Poor. 2 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

EDGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Colonial Boutique Hotel, safe area, easy walking to great restaurant, nice boutiques. Rooms are spacious, nice bathroom.
Stayed 1 night in Mar 2023

10/10 Excellent

Dwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

It kind of looks like a dive from the outside but a really nice hotel. Very comfy and a great price. Perfect location.
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great shower, lots of character, high ceilings on top floor.
Stayed 2 nights in Nov 2023

4/10 Poor

Zobhayd

Small rooms. Nothing like the pictures on hotels.com.
Stayed 4 nights in Jul 2024

8/10 Good

Tijuana

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Great location in the heart of the walled city. Staff were pleasant but not exceptional. They did not go out of their way to make me feel welcomed as I have experienced in other places but they were pleasant enough.
Stayed 2 nights in Dec 2022

4/10 Poor

Usha Barwale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dust on the sheets from the work they were doing in the room, gave me allergies. Totally disappointing
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Great architecture, good location away from busy a

Hotel has nice characteristics of what you would expect of the old city arquitecture. The balcony was great, nice spacious bathroom, be mindful that the toilet is open roof with the room, AC was good, and privacy great, the street could be npisy sometimes but thats normal in the city, but this area is away from the busy areas. It had a cooler, cute pool, staff very helpful and friendly. Hot water. Matress was so so, overall I liked it given the price. The floors could use a nice cleaning
Stayed 2 nights in Dec 2024

8/10 Good

Marianella

Stayed 2 nights in Oct 2024

6/10 Okay

claudia

Liked: Cleanliness, staff & service

bueno pero chiquita habitación

escogí una de las habitaciones pequeñas del primer piso, son bastante pequeñas pero tienen todo lo q uno necesita.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kiel Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

PABLO

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Dwayne

Stayed 1 night in Aug 2023

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional

Otimo estadia. Cafe da manha maravilhoso
Stayed 4 nights in May 2023

10/10 Excellent

Dorien

Stayed 1 night in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend Casa Bugo! Amazing staff.
Stayed 1 night in May 2022

8/10 Good

JORGE

Liked: Cleanliness
Sugiero que den al personal de recepcion capacitacion de como orientar al turista
Stayed 2 nights in Apr 2022

10/10 Excellent

ANAMARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing … the staff .. breakfast was a plus and sooo clean
Stayed 1 night in Mar 2022

10/10 Excellent

Miguel Arturo, Calgary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location and amazing food, the bathroom was my favourite part
Stayed 2 nights in Mar 2022

6/10 Okay

WILSON

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2020

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay!

So beautiful and staff very helpful!
Stayed 3 nights in Nov 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

6/10 Okay

Valentin

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2020

10/10 Excellent

Jhonnattan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Súper recomendado

Un lugar muy bonito al estilo al mejor estilo colonial de Cartagena, muy buena atención.
Stayed 1 night in Oct 2020

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción para conocer Cartagena en la ciudad amurallada
Stayed 1 night in Oct 2020