Title: Agu Azul Beach Resort Hotel Boutique Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Agu Azul Beach Resort Hotel Boutique Beachside hotel to enjoy outdoor pool and white sand beach ![Outdoor banquet area](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/0658b9d4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Private Bathroom | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/9ba85bb3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![29-inch TV with satellite channels](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/961599a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/d98650df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room | Terrace/patio](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/d0958b15.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Agu Azul Beach Resort Hotel Boutique offers a peaceful retreat with continental breakfast and spa services. Guests enjoy the private beach with cabanas and free WiFi throughout their stay. The resort provides on-site water activities including kayaking and snorkeling. 7.8 Good ## Popular amenities - Room service - On private beach - Bar - Breakfast included - Pool - Housekeeping £480 additional charges may apply 14 Oct - 15 Oct ## Room options ### Check availability for these dates Tonight [Oct 8 - Oct 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 9 - Oct 10](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 10 - Oct 12](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 17 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=4675575&PinnedHotelID=4675575&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Suite, 1 King Bed, Private Bathroom | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/9ba85bb3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Private Bathroom ### Highlights Garden Furnished balcony Separate sitting area Individually decorated Air conditioning TV Premium bedding Sofa bed - 215 sq ft - Beach view - Sleeps 2 - 1 King Bed ![Family Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/35c1953a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 1 review ### Highlights Garden Furnished balcony Separate sitting area Individually decorated Air conditioning TV Down duvet Premium bedding - 215 sq ft - Sleeps 4 - 2 Double Beds ![Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/97f83fd6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Garden Furnished balcony Separate sitting area Individually decorated Air conditioning TV Select Comfort bed Down duvet - 215 sq ft - Beach view - Sleeps 2 - 1 Double Bed ![Basic Triple Room, 3 Single Beds | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/b7fc8503.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Basic Triple Room, 3 Single Beds ### Highlights Garden Furnished balcony Separate sitting area Individually decorated Air conditioning TV Premium bedding Sofa bed - 213 sq ft - Beach view - Sleeps 4 - 3 Single Beds ![Family Room, Garden View | Premium bedding, minibar, in-room safe, individually decorated](https://images.trvl-media.com/lodging/5000000/4680000/4675600/4675575/124b8a8b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Garden View ### Highlights Furnished balcony Individually decorated Air conditioning TV Premium bedding Rainfall showerhead Bathrobes Minibar - 366 sq ft - Sleeps 5 - 2 Double Beds and 2 Single Beds ## You may also like Ad ![Private beach, white sand, scuba diving, kayaking](https://images.trvl-media.com/lodging/114000000/113070000/113062700/113062621/03387c68.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Isla Corona Rosario Islands - On private beach - Breakfast included - Free WiFi - Restaurant 10.0 Exceptional 7 reviews £482 additional charges may apply 22 Oct - 23 Oct [](https://www.expedia.co.uk/Cartagena-Hotels-Isla-Corona.h113062621.Hotel-Information?chkin=2025-10-22&chkout=2025-10-23&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=23c0a00b-6fd9-4f67-b0b4-aaa46e6ebc49&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803500/2803470/69c9a5db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel Cartagena de Indias Cartagena Walled City - 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Pool - Hot tub - Spa - Parking included 9.4 Exceptional 1,003 reviews £302 additional charges may apply 23 Oct - 24 Oct [](https://www.expedia.co.uk/Cartagena-Hotels-Sofitel-Legend-Santa-Clara-Cartagena.h34677.Hotel-Information?chkin=2025-10-23&chkout=2025-10-24&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=23c0a00b-6fd9-4f67-b0b4-aaa46e6ebc49&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Agu-Azul-Beach-Resort-Hotel-Boutique.h4675575.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Agu-Azul-Beach-Resort-Hotel-Boutique.h4675575.Hotel-Information) ## About the area Located in Cartagena, Agu Azul Beach Resort Hotel Boutique is on a private beach. San Fernando Fort and Neo-Gothic Church Ruins are local landmarks, and the area's natural beauty can be seen at Isla Grande Beach and Bendita Beach. Corales del Rosario National Park and National Aviary of Colombia are also worth visiting. With scuba diving and boat tours nearby, you'll find plenty of adventures in the water. [Visit our Cartagena travel guide](https://www.expedia.co.uk/Cartagena.dx926) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.14573%2C-75.68881&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KWzexeVjy7SiJsi5RdsJy02rSos=) Corregimiento De Baru, Sector Cholón, Cartagena, Bolivar ### What's nearby - Bendita Beach - 7 min walk - 0.4 miles - Baru Church - 9 min walk - 0.4 miles - Corales del Rosario National Park - 15 min walk - 0.8 miles - National Aviary of Colombia - 36 min drive - 10.1 miles ### Getting around - Cartagena (CTG-Rafael Núñez Intl.) - 99 min drive ### Restaurants - Playa Coral Cartagena - Pa’ue Beach Lounge - Kokomo - IBBIZA BEACH CLUB - PAO PAO ## About this property ### Agu Azul Beach Resort Hotel Boutique Hotel near Isla Grande Beach You can look forward to free continental breakfast, an airport shuttle and a poolside bar at Agu Azul Beach Resort Hotel Boutique. This hotel is a great place to bask in the sun with a private beach, beachfront dining and free beach cabanas. Treat yourself to a massage or other spa services. The on-site restaurant offers lunch and dinner. Enjoy on-site activities, such as volleyball, kayaking and snorkelling. Free in-room WiFi is available to all guests, along with a rooftop terrace and a garden. Other perks at this hotel include: - An outdoor pool, along with sunloungers and pool umbrellas - A round-trip airport shuttle (surcharge), luggage storage and smoke-free property - Beach umbrellas, beach towels and a front desk safe Room features All guest rooms are individually decorated, and include comforts, such as premium bedding and furnished balconies, in addition to perks, such as air conditioning and bathrobes. Extra conveniences in all rooms include: - Rainfall showers and free toiletries - 29-inch TVs with satellite channels - Wardrobes/cupboards and daily housekeeping ## Similar properties ![2 outdoor pools, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5070000/5068800/5068748/0976ca89.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Isla del Encanto Cartagena - On private beach - Pool - Spa - Kids pool 8.8 Excellent 185 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=5068748&PinnedHotelID=5068748&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/70000000/69870000/69863300/69863299/892b567e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sofitel Barú Cartagena Cartagena - Pool - Spa - Pet-friendly - Kids pool 9.4 Exceptional 576 reviews £200 additional charges may apply 22 Oct - 23 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=69863299&PinnedHotelID=69863299&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, Ocean View | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe](https://images.trvl-media.com/lodging/4000000/3080000/3070400/3070349/a6818cc4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Playa Scondida Baru Cartagena - On private beach - Pool - Breakfast included - Parking included 9.0 Wonderful 27 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-22&endDate=2025-10-23&selected=3070349&PinnedHotelID=3070349&HadPinnedHotel=true®ionId=-1&adults=2) ![Bungalow, Private Pool | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/25000000/24120000/24117400/24117348/3ee74f99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Islas Cartagena - On private beach - Pool - Hot tub - Breakfast included 9.2 Wonderful 402 reviews £252 additional charges may apply 11 Oct - 12 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-11&endDate=2025-10-12&selected=24117348&PinnedHotelID=24117348&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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check-in end time: 5:00 PM Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM Contactless check-out ### Special check-in instructions Guests must transfer via required shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation There is no front desk at this property Guests must contact the property in advance for check-in instructions; access will be through a private entrance This property doesn't offer after-hours check-in To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Renovations and closures This property is closed from 26 December 2025 to 6 January 2026 (dates subject to change). The following facilities or services will be unavailable from December 25 2025 to January 6 2026 (dates subject to change): - Bar/Lounge(s) - Beach - Breakfast - Business centre - Daily housekeeping - Dining venue(s) - Recreation facilities - Shuttle services - Spa/Beauty services - Swimming pool ### Access methods Private entrance ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for COP 200000.0 per night. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 260000 per person (return) - Airport shuttle fee per child: COP 230000 (from 4 to 9 years old) - Rollaway bed fee: COP 200000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a fire extinguisher, a security system and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 January to 31 December No pets and no service animals are allowed at this property ### Property is also known as Agu Azul Beach Boutique Agu Azul Beach Boutique Baru Island Agu Azul Beach Resort Hotel Boutique Agu Azul Beach Resort Hotel Boutique Baru Island Agu Azul Beach Resort Hotel Boutique Cartagena Agu Azul Beach Boutique Cartagena Agu Azul Beach Boutique Cartagena Agu Azul Beach Resort Hotel Boutique Hotel Hotel Agu Azul Beach Resort Hotel Boutique Hotel Agu Azul Beach Resort Hotel Boutique Cartagena Agu Azul Boutique Cartagena Agu Azul Boutique Cartagena Agu Azul Beach Resort Hotel Boutique Hotel Agu Azul Beach Resort Hotel Boutique Cartagena Agu Azul Beach Resort Hotel Boutique Hotel Cartagena ## Frequently asked questions ### Does Agu Azul Beach Resort Hotel Boutique have a pool? > Yes, this property has an outdoor pool. The swimming pool will be unavailable from December 25 2025 until January 6 2026 (dates subject to change). ### How much does it cost to stay at Agu Azul Beach Resort Hotel Boutique? > As of 8 Oct 2025, prices found for a 1-night stay for 2 adults at Agu Azul Beach Resort Hotel Boutique on 14 Oct 2025 start from £480.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Cartagena-Hotels-Agu-Azul-Beach-Resort-Hotel-Boutique.h4675575.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Agu Azul Beach Resort Hotel Boutique pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Agu Azul Beach Resort Hotel Boutique? > This property doesn't offer parking. ### What time is check-in at Agu Azul Beach Resort Hotel Boutique? > Check-in start time: 12:30 PM; check-in end time: 5:00 PM. After-hours check-in is not available. ### What time is check-out at Agu Azul Beach Resort Hotel Boutique? > Checkout is at 11:00 AM. ### Does Agu Azul Beach Resort Hotel Boutique provide a shuttle to the airport? > Yes, there's an airport shuttle that runs 9:00 AM-4:00 PM on request. A fee of COP 260000 per person applies. ### Where is Agu Azul Beach Resort Hotel Boutique located? > Nestled on the beach, this Cartagena hotel is within a 10-minute walk of Bendita Beach and Baru Church. Corales del Rosario National Park is 0.7 mi (1.1 km) away. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Agu Azul Beach Resort Hotel Boutique Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 9 8 - Good 4 6 - Okay 1 4 - Poor 1 2 - Terrible 3 ### 7.8/10 Cleanliness ### 7.6/10 Staff & service ### 6.0/10 Amenities ### 7.4/10 Property conditions & facilities ### 8.0/10 Eco-friendliness ### 8/10 Good #### Raffaele 16 Aug 2022 Liked: Cleanliness, staff & service ##### Raffaele Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Katia 5 Aug 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Lindo lugar para estar en familia ##### Katia Stayed 2 nights in Aug 2022 ### 10/10 Excellent #### Mercedes 29 Nov 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nos encantó, nos sentíamos en nuestra casa ##### Mercedes Stayed 3 nights in Nov 2019 ### 2/10 Terrible #### GIANNINA 25 Apr 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort nos cancelaron la reserva y nos llevaron a otro Hotel ##### GIANNINA Stayed 3 nights in Apr 2019 ### 10/10 Excellent #### GRubio, Mexico 14 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mejor imposible. Mi concepto de hotel boutique es diferente; hace mucho tiempo que no tenia una experiencia tan satisfactoria. Absolutamente recomendable, Fredy y Fidel tipazos! ##### GRubio Stayed 1 night in Nov 2018 ### 8/10 Good #### Verified traveller 27 Oct 2018 Liked: Room comfort Super Lage, schönes Boutique Hotel. Leider sind die Zimmer nicht auf dem besten Stand ##### Verified traveller Stayed 1 night in Oct 2018 ### 2/10 Terrible #### joey, Florida, Toronto, and Chicago 3 Oct 2017 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nothing like it's described! Nothing like it's description, paid for two suites, no description telling you that you have to take a boat to the hotel, when we got there they had one room not in either catigory that we paid for. Had four twin beds, toilet was broken in half, water was leaking into the room, had no wifi as described, air conditioner did not work at all, door didn't lock. You can't make this stuff up, it just kept getting worse. Takes to others staying at hotel and they had same experience, so it wasn't isolated. Couldn't call Expedia because there is no cell phone device on that part of the island. Front desk refused to let us use land line. To be clear I have never taken the time to write a review before, this was just to bad to not write one. Waisted 1000.00, however the food was half decent and edible. Lol ##### joey Stayed 1 night in Oct 2017 ### 8/10 Good #### sara, italy 21 Aug 2017 Liked: Cleanliness, staff & service #### Per qualche giorno di relax! L'hotel e la spiaggia con il mare sono veramente belli! Se si vuole godere appieno la pace e il bel mare consiglio di evitare il week end quando si riempie di barche con la musica a tutto volume, di moto d'acqua e di venditori (frutta, bibite, massaggi). Calcolate che sarete fuori dal mondo per il vostro soggiorno non essendoci il wifi. ##### sara Stayed 3 nights in Aug 2017 ### 8/10 Good #### Verified traveller 17 Apr 2017 #### Un paraíso caro pero encantador. El entorno es un verdadero paraíso. La casa del Hotel es un edificio con encanto y esta limpio y prolijo. Falta invertir en renovar ropa de cama y toallas y en algunos detalles de la habitación, fundamentalmente en el baño y las facilidades para guardar la ropa, que son simples estantes sin puerta y sin posibilidad de colgar perchas. Necesitan renovarse los servicios de tumbonas en la playa. No hay más opciones que la vida del hotel, incluso para comer. A pesar de estar en la info del sitio Hoteles .com como incluido, no hay wifi en el hotel. El desayuno es limitado y no hay pan. El transfer que ofrecen hasta la isla tiene una parte del trayecto en lanchas de muy mal servicio, la parte por tierra es en vehículos muy buenos. ##### Verified traveller ### 10/10 Excellent #### MARIA LUZ 3 Apr 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muy recomendable Súper recomendable. Tranquilidad, hermosa playa, muy seguro y privado. Excelente atención. ![](https://a.travel-assets.com/ugc/hotel-reviews/s785-pd57808d0-18aa-11e7-a53b-3ab093c405aa-original.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### MARIA LUZ ### 6/10 Okay #### CAROLINA 18 Jan 2017 Liked: Property conditions & facilities, room comfort Disliked: Staff & service #### No vale el dinero que se paga por ir allí El hotel tiene todo el potencial para ser bueno, y por el valor que cobra se esperaría que así fuera, pero no es más que una casa de ensueño dedicada a un muy pobre servicio de alojamiento. El lugar estaba vacío, los únicos huéspedes éramos mi hijo, mi esposo y yo, ¡no había nadie más en el hotel!, y nos dieron la única habitación que no tenía vista al mar (o sea, la peor habitación) con esta respuesta: "es porque ustedes reservaron a través de hoteles.com". Al llegar, después de una travesía que es casi una aventura (tema que DEBE mencionarse en la información del hotel: llegar a este lugar es muy difícil y vale USD 140, ida y vuelta, adicionales al valor del hotel) tuvimos que esperar 30 minutos en una mesa en la recepción para que limpiaran la habitación que nos adjudicaron. Los platos de la carta son pocos, de muy pobre sabor, y toman 50 minutos en servirse. No hay wifi, la piscina es muy sucia sucia al igual que el comedor, no limpiaban la mesa después de que comíamos (repito, ¡éramos los únicos hospedados!) y la cantidad de moscas en el ambiente puede superar lo que una persona promedio es capaz de tolerar. La playa es divina, pero no hacen el esfuerzo por cuidarla ya que se ven los restos de basura. La casa es una joya de la arquitectura, pero no están haciendo las cosas bien. No vale el dinero que se paga por ir allí. ##### CAROLINA ### 10/10 Excellent #### FRANCISCO, Misiones 16 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Relax Todo muy bien..exelente atención.. ##### FRANCISCO ### 10/10 Excellent #### Christiane, Köln 12 Aug 2016 Liked: Cleanliness, staff & service, property conditions & facilities #### Hübsches Hotel in paradiesischer Umgebung Wir wollten während unseres 4wöchigen Kolumbien Urlaubs einige Tage an der Karibik entspannen. (Familie mit 2 Jungs, 14+17J). Von den Expedia Bildern war ich sofort begeistert. Die Anreise mit dem Boot hat prima funktioniert. Das Hotel hat veranlasst, dass wir mit dem Taxi an unserem vorherigen Hotel in Cartagena abgeholt wurden und auch die Abreise über Land (da das Boot erst nachmittags fährt ist das eine gute Alternative) hat reibungslos geklappt. Bei unserer Ankunft waren wir total begeistert - ein traumhafter Strand und ein sehr geschmackvoll eingerichtetes Hotel mit vielen gemütlichen Sitzgelegenheiten. Es sah tatsächlich fast alles so aus, wie auf den Bildern. 3 Tage hatten wir das Hotel (es hat 5 Zimmer) ganz für uns alleine und ab 16 Uhr, wenn die Tagestouristen weg sind, waren wir sogar alleine auf der Insel, da es dort keine weiteren Hotels gibt. Wir fanden das traumhaft (auch die Jungs) aber man muss es natürlich mögen. Bücher/Spiele sollte man auf jeden Fall dabeihaben. Das Hotelpersonal ist supernett. Es ist allerdings sehr vorteilhaft, wenn man Spanisch kann. Das Essen wurde direkt am Strand an einem langem Tisch serviert. Einziger Wehrmutstropfen: Das Internet funktionierte an den 4 Tagen, die wir dort waren, überhaupt nicht. Aber wer benötigt schon Internet im Paradies :-) ##### Christiane ### 4/10 Poor #### diana, miami 1 Apr 2016 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Demasiado costoso Pase 5 noches en el mes de marzo, y el servicio fue muy malo, no hay menu de comidas, no wi fy, los banos no trabajaban bien y tocaba usar baldes de agua, las comidas tenian una demora de una hora o mas, y pagar la cuenta fue una odisea por la desorganizacion ##### diana ### 2/10 Terrible #### Jill, New York City 18 Jan 2016 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overbooked, no apologies I found it impossible to contact this hotel from the US after I made my pre-paid booking on Expedia. Once in Colombia I had my hotel in Cartagena call. They were told that Agua Azul was overbooked and had no room for us, despite our having pre-paid. Although they offered to refund our money, we were already in Colombia so we accepted their offer to put us in a different hotel which we were told was equivalent. They stated the new hotel was right next to Agua Azul and we could use the facilities of Agua Azul as we wished. We accepted. As a "courtesy" they included the cost of the boat ride to get to Baru. Upon reaching Baru on the hotel-arranged boat transfer, we were told to get off the boat at Agua Azul. Thus we disembarked at a small dock in the middle of nowhere with no one there to assist or explain. We walked for a bit and found the deserted Agua Azul. Eventually someone showed up and said that they had no room for us and that we had to take another boat to get to the other hotel. While looking around the hotel, I saw that there was an empty triple. While we waited for the boat to take us to our substitute hotel, another party of three arrived and was given the room I had seen. We had arrived first, and should presumably have been given the empty room that had been booked twice. The hotel we were taken to was in no way equivalent and even including the boat ride, we substantially overpaid for the new hotel. Very disappointing experience. ##### Jill ### 10/10 Excellent #### Verified traveller 24 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice wonderful stay Will go back. ##### Verified traveller ### 10/10 Excellent #### Gabriela, Argentina 1 Oct 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### UN PEDACITO DEL PARAISO Un Lugar INCREIBLE donde te encuentras con gente MUY agradable que estan dispuestos a brindarte la mejor atencion todo el tiempo , muy calido y acogedor . MUY RECOMENDABLE ##### Gabriela ## Expedia's Latest Trends ### Hotels > [Hotels in Brest](https://www.expedia.co.uk/Brest-Hotels.d537.Travel-Guide-Hotels) > > [Hotel Grand Pas](https://www.expedia.co.uk/Pas-De-La-Casa-Hotels-Hotel-Grand-Pas-4-By-Pierre-Vacances.h1369671.Hotel-Information) > > [Hotels near Seaburn Station](https://www.expedia.co.uk/Seaburn-Station-Hotels.d553248634660008959.Travel-Guide-Hotels) > > [The Monterey Hotel, Sure Hotel Collection by Best Western](https://www.expedia.co.uk/St-Saviour-Hotels-The-Monterey-Hotel.h5087961.Hotel-Information) > > [Hotels with Hot Tubs in Stockport](https://www.expedia.co.uk/Stockport-Hotels-Hotels-With-Hot-Tubs.0-0-d5699-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Hotel Bozica](https://www.expedia.co.uk/Dubrovnik-Hotels-Hotel-Bozica.h1804486.Hotel-Information) > > [The Moorgate by Cove](https://www.expedia.co.uk/London-Hotels-The-Moorgate.h24938189.Hotel-Information) > > [Ottoman Hotel Imperial - Special Class](https://www.expedia.co.uk/Istanbul-Hotels-Ottoman-Hotel-Imperial-Special-Class.h1637596.Hotel-Information) > > [Hotels with smoking rooms in Spain](https://www.expedia.co.uk/Destinations-In-Spain-Hotels-With-Smoking-Rooms.0-0-d166-tHotelswithsmokingrooms.Hotel-Filter-Destinations) > > [Holiday Inn Express Manchester Airport by IHG](https://www.expedia.co.uk/Manchester-Hotels-Holiday-Inn-Express-Manchester-Airport.h7946506.Hotel-Information) > > [Holiday Club Jardin Amadores](https://www.expedia.co.uk/Mogan-Hotels-Holiday-Club-Jardin-Amadores.h18731071.Hotel-Information) > > [Hotels in Harpenden](https://www.expedia.co.uk/Harpenden-Hotels.d5864.Travel-Guide-Hotels) > > [Hotels in Liverpool](https://www.expedia.co.uk/Liverpool-Hotels.d6046241.Travel-Guide-Hotels) > > [Grove Barn Bed and Breakfast](https://www.expedia.co.uk/Harleston-Hotels-Grove-Barn-Bed-And-Breakfast.h46095260.Hotel-Information) > > [The Llawnroc](https://www.expedia.co.uk/St-Austell-Hotels-The-Llawnroc-Hotel.h4525245.Hotel-Information) > > [Hotels near Poole's Cavern](https://www.expedia.co.uk/Pooles-Cavern-Hotels.0-l6087689-0.Travel-Guide-Filter-Hotels) > > [luxurious country house 11 people Highlands on the blackwater river](https://www.expedia.co.uk/Blairgowrie-Hotels-Luxurious-Country-House-11-People-Highlands-On-The-Blackwater-River.h34027383.Hotel-Information) ### Flights > [Flights from Norwich (NWI) to San Javier (MJV)](https://www.expedia.co.uk/lp/flights/nwi/mjv/norwich-to-murcia) > > [Flights from Vancouver (YVR) to Seattle (SEA)](https://www.expedia.co.uk/lp/flights/yvr/sea/vancouver-to-seattle) > > [Flights from Exeter (EXT) to San Javier (MJV)](https://www.expedia.co.uk/lp/flights/ext/mjv/exeter-to-murcia) > > [Flights from Southampton (SOU) to Gonneville-le-Theil (CER)](https://www.expedia.co.uk/lp/flights/sou/cer/southampton-to-cherbourg) > > [British Airways London (LHR) to Lisbon District (LIS) flights](https://www.expedia.co.uk/lp/flight-routes/british-airways-from-heathrow-to-humberto-delgado/ba/lhr/lis) > > [Flights from LON-All Airports to Ferenc Liszt Intl.](https://www.expedia.co.uk/lp/flights/lon/bud/london-to-budapest) ### Cars > [Van Car Hire in Murcia](https://www.expedia.co.uk/Van-Car-Rentals-In-Murcia.d6047910-tVan.Car-Rental-Destination-Class) > > [Car hire in Nice](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Cote-DAzur.d4539214.Car-Hire-Guide) ### Activities > [Things to do in Kortrijk](https://www.expedia.co.uk/Things-To-Do-In-Kortrijk.d8289.Travel-Guide-Activities) > > [Things to do in Analipsi](https://www.expedia.co.uk/Things-To-Do-In-Analipsi.d6035263.Travel-Guide-Activities) ### Packages > [Thermae Bath Spa](https://www.expedia.co.uk/Thermae-Bath-Spa-Bath-City-Centre.d6151658.Attraction) ### General > [Visit Stra](https://www.expedia.co.uk/Stra.dx6052185)