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NH Cape Town The Lord Charles

Photo gallery

Lobby
2 outdoor pools, pool umbrellas
Down duvets, minibar, in-room safe, desk
Flat-screen TV
Coffee and/or Coffee Maker

Overview of NH Cape Town The Lord Charles

NH Cape Town The Lord Charles

4 out of 5

4.1/5 Very good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Temperature checks
  • Sheets and towels washed at 60°C

Explore the area

  • Popular LocationFick House23 min drive
  • Popular LocationBikini Beach27 min drive
  • AirportCape Town (CPT-Cape Town Intl.)27 min drive
  • Popular LocationKogel Bay Beach41 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, NH Cape Town The Lord Charles is in the suburbs and by the ocean. Spier Wine Estate and Dorp Street are local landmarks, and the area's natural beauty can be seen at Cape Floral Region Protected Areas and Kogelberg Nature Reserve. Travelling with kids? Consider Cheetah Outreach and Monkey Town Primate Centre. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ecotours and mountain biking.
Popular Location

What's nearby

  • Strand Golf Club - 6 min drive
  • Cheetah Outreach - 9 min drive
  • Fick House - 23 min drive
  • Bikini Beach - 27 min drive
  • Kogel Bay Beach - 41 min drive

Getting around

  • Firgrove Station - 4 min drive
  • Cape Town Bellville Station - 25 min drive
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • Garden Terrace — 1 min walk
  • The Hussar Grill Somerset West - 11 min walk
  • Giovanni's - 15 min walk
  • Benguela on Main - 3 min drive
  • Henri’s Restaurant and Winebar - 4 min drive

About this property

NH Cape Town The Lord Charles

Family-friendly Cape Town hotel in Heldervue with 2 outdoor swimming pools
2 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. All 198 rooms offer comforts such as pillow menus and down comforters, plus in-room free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
NH Cape Town The Lord Charles offers 198 forms of accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out

Safety measures

Temperature checks given to staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 6 AM to midnight
  • Airport shuttle at scheduled times, on request
  • Beach shuttle (surcharge)
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: ZAR 214-527 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • Fitness centre
  • Motorised watercraft
  • Tennis

Family friendly

  • 2 outdoor pools
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15007 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down duvet
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between ZAR 214 and ZAR 527 per person (approximately)
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Lord Charles Hotel
NH Hotel Lord Charles
NH Lord Charles
NH Lord Charles Cape Town
NH Lord Charles Hotel
NH Lord Charles Hotel Cape Town
NH The Lord Charles Hotel
NH Cape Town The Lord Charles Hotel
NH Cape Town The Lord Charles Cape Town
NH Cape Town The Lord Charles Hotel Cape Town

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 59 out of 138 reviews
5 - Excellent 43%
Rating 4 - Good. 48 out of 138 reviews
4 - Good 35%
Rating 3 - Okay. 20 out of 138 reviews
3 - Okay 14%
Rating 2 - Poor. 7 out of 138 reviews
2 - Poor 5%
Rating 1 - Terrible. 4 out of 138 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with family and small children
Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.
Stayed 9 nights in Feb 2020

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.
Stayed 7 nights in Jan 2020

5/5 Excellent

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable
Stayed 1 night in Feb 2020