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2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
2 outdoor pools, pool umbrellas
Down duvet, minibar, in-room safe, desk

Guest reviews

4.1/5 Very Good
138 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCheetah Outreach3 min drive
Popular LocationErinvale Golf Club7 min drive
Popular LocationHelderberg Nature Reserve9 min drive
AirportCape Town (CPT-Cape Town Intl.)22 min drive

Choose dates to view prices

  • Standard Double Room

    4.8/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 3
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Double Room
  • Standard Single Room

    5/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 1
    • 1 Double Bed OR 2 Single Beds
    More detailsStandard Single Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cape Town

Located in Cape Town, NH The Lord Charles Hotel is in the suburbs and by the ocean. Dorp Street and VOC Kruithuis are local landmarks, and the area's natural beauty can be seen at Cape Floral Region Protected Areas and Helderberg. Cheetah Outreach and Monkey Town Primate Centre are also worth visiting. Discover the area's water adventures with kayaking and waterskiing nearby, or enjoy the great outdoors with ecotours and mountain biking.

Visit our Cape Town travel guide
Map
Popular Location

What's nearby

  • Cheetah Outreach - 3 min drive
  • Erinvale Golf Club - 7 min drive
  • Helderberg Nature Reserve - 9 min drive
  • Vergelegen Wine Estate - 10 min drive
  • Harmony Park - 11 min drive

Getting around

  • Firgrove Station - 3 min drive
  • Cape Town Bellville Station - 24 min drive
  • Cape Town (CPT-Cape Town Intl.) - 22 min drive

Restaurants

  • Garden Terrace — 1 min walk

About this property

NH The Lord Charles Hotel

Eco-friendly Cape Town hotel in Heldervue with 2 outdoor swimming pools
2 outdoor pools, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. All 198 rooms offer comforts such as pillow menus and down comforters, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars and rainfall showerheads.
NH The Lord Charles Hotel offers 198 forms of air-conditioned accommodation with minibars and a safe. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 the outdoor swimming pools are on site along with a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Return airport shuttle (surcharge) from 6 AM to midnight
Airport shuttle at scheduled times, on request
Beach shuttle (surcharge)
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: ZAR 214-527 per person
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

2 outdoor pools
Fitness centre
Motorised watercraft
Tennis

Family friendly

2 outdoor pools
Dry-cleaning service
In-room childcare (surcharge)
Laundry facilities

Conveniences

Free newspapers in reception
Front-desk safe
No lifts

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Meeting rooms
Conference centre (15007 square feet of space)

Outdoors

Garden
Picnic area
Pool umbrellas
Terrace

Spa

Body treatments
Facials

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking

More

Fireplace in reception
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Down comforter
Pillow menu

Bathroom

Bathtub or shower
Free toiletries
Hairdryer
Rainfall showerhead

Entertainment

Flat-screen TV
Satellite channels

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Phone
Safe
Turndown service

Policies

Check-in

Check-in between 3:00 PM and 11:00 PM
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Airport shuttle service is available on request from 6 AM to midnight
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiners ClubMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between ZAR 214 and ZAR 527 per person (approximately)
  • Airport shuttle fee: ZAR 460 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

NH Lord Charles Hotel Cape Town
NH Lord Charles Hotel
NH Lord Charles Cape Town
NH Lord Charles
Nh The Lord Charles
NH The Lord Charles Hotel Hotel
NH The Lord Charles Hotel Cape Town
NH The Lord Charles Hotel Hotel Cape Town

Frequently asked questions

Can I cancel my reservation for free at NH The Lord Charles Hotel and receive a full refund?
Yes, NH The Lord Charles Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to NH The Lord Charles Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at NH The Lord Charles Hotel?
As of 6 Jul 2020, prices found for a 1-night stay for 2 adults at NH The Lord Charles Hotel on 7 Jul 2020 start from £56, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does NH The Lord Charles Hotel have a pool?
Yes, this property has 2 outdoor pools.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to 11:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at 10 AM.
Does this hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of ZAR 460 per vehicle, one-way, applies.
Where is this property located?
Located in Heldervue, this eco-friendly hotel is within 3 miles (5 km) of Cheetah Outreach, Helderberg and Strand Golf Club. Erinvale Golf Club and Helderberg Nature Reserve are also within 6 miles (10 km).

Guest reviews

Overall score and ratings for NH The Lord Charles Hotel

4.1
Very Good
5 - Excellent
59
4 - Good
48
3 - Okay
20
2 - Mediocre
7
1 - Poor
4
4.2
Cleanliness
4.2
Service and Staff
4.2
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very friendly helpful. The room was huge, clean, quiet, wifi great, all the meals I had was tasty and well presented. I noticed that the service at the pool was very slow and it took forever to pick up the dirty dishes. I am not sure if the manager is giving enough guidance

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

5/5 Excellent

    Friendly staff, excellent breakfast and lovely pool area. The room was bright and comfortable.

    Stayed 9 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    We had various issues with the room and service but they were resolved fairly quickly. One issue, not resolved is that there are no USB ports available - inconvenient in a hotel used for many business conferences.

    Stayed 7 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything at the lord charles is impeccable, the staff are all professional, friendly and courteous, service is great and the rooms are amazingly comfortable

    Stayed 1 night in Feb 2020
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