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The Bay Hotel

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4 outdoor pools, free pool cabanas, pool loungers
4 outdoor pools, free pool cabanas, pool loungers
4 outdoor pools, free pool cabanas, pool loungers
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of The Bay Hotel

The Bay Hotel

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationCamps Bay Beach1 min walk
  • Popular LocationClifton Bay Beach19 min walk
  • Popular LocationLions Head8 min drive
  • AirportCape Town (CPT-Cape Town Intl.)31 min drive

Choose dates to view prices

About this area

Cape Town

Located on the beach, The Bay Hotel is in Cape Town's Camps Bay neighbourhood, an area with great shopping. Kloof Street and Long Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Camps Bay Beach and Lions Head. Check out an event or a game at Cape Town Stadium, and consider making time for Two Oceans Aquarium, a top attraction not to be missed. Parasailing and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Camps Bay Beach - 1 min walk
  • Clifton Bay Beach - 19 min walk
  • South African Museum and Planetarium - 7 min drive
  • Lions Head - 8 min drive
  • Table Mountain - 14 min drive

Getting around

  • Cape Town Station - 14 min drive
  • Koeberg Station - 14 min drive
  • Cape Town (CPT-Cape Town Intl.) - 31 min drive

Restaurants

  • Deli — 1 min walk
  • Mynt Cafe - 3 min walk
  • The Hussar Grill - 15 min walk
  • Bungalow - 17 min walk
  • La Mouette - 4 min drive

About this property

The Bay Hotel

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at The Bay Hotel's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 78 rooms feature thoughtful touches such as espresso makers and bathrobes, along with conveniences such as sitting areas and coffee makers. Guests will also find free WiFi, 24-hour room service and minibars. Housekeeping is available once per stay.
The Bay Hotel offers 78 forms of accommodation with minibars and espresso makers. This accommodation offers separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. This Cape Town hotel provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Mint Wellness Spa has 3 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 80 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 2 restaurants and 1 coffee shop/cafe
  • 1 beach bar, 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Shopping
  • Tennis

Family friendly

  • 4 outdoor pools
  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Afrikaans
  • English

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms 2

Outdoors

  • Beachfront location
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of ZAR 250 per pet, per day
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 1540 per day.
Cots (infant beds) are available for ZAR 300 per day

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: ZAR 1000 per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: ZAR 750 per vehicle (one-way)
  • Self-parking fee: ZAR 80 per day
  • Pet fee: ZAR 250 per pet, per day
  • A late check-out fee will be charged
  • Crib (infant bed) fee: ZAR 300 per day
  • Rollaway bed fee: ZAR 1540 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Bay Cape Town
Bay Hotel
Bay Hotel Cape Town
Hotel Bay
The Bay Hotel Hotel
The Bay Hotel Cape Town
The Bay Hotel Hotel Cape Town

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 171 out of 295 reviews
5 - Excellent 58%
Rating 4 - Good. 74 out of 295 reviews
4 - Good 25%
Rating 3 - Okay. 33 out of 295 reviews
3 - Okay 11%
Rating 2 - Poor. 8 out of 295 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 295 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
To be honest, considering this was a 5 star hotel, we found it really lacking in amenities representing that level of quality and luxury - bed was extremely hard, carpet floors, small bathroom, obstructed view in a mountain view room. We would probably not consider staying here again.
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 2 nights in Feb 2021

1/5 Terrible

Disliked: Staff & service
Way over their heads. Disastrous customer service.
Appalling restaurant service. The food is tasteless and over priced. They made me wait 45 minutes for a pan fried trout and, even after that long, it simply never arrived (I had to leave and eat nuts in my room). Avoid at all cost.
Stayed 7 nights in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pools are amazing The view is amazing The room is beautiful I love this hotel
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stunning views ...beautifully designed property. cleanliness on point. very friendly staff!!!!
Stayed 1 night in Dec 2020