Cancun Hotel Guide. Independent Hotels in Cancun, Quintana Roo

I stayed for about $85 U.S. per night. Great location between everything on the Playa Norte neighborhood. Good Wifi. No coffee maker or wet bar. (Coffee downstairs). My friends and family stayed at the all inclusives on the beach which was way, way more expensive. I definitely came out ahead even after paying for a day pass from the all-inclusive, buying my own drinks, and having a variety of cheaper (and diverse) meals in town rather than the same buffet line each time.

3rd time to stay at this hotel, very friendly staff, kitchen available for personal use, nice pool and views with the ocean

I arrived late at night. Staff were friendly and told me about the facilities and showed me to my room. There were lockers to keep your belongings safe and a security entrance. Overall the place had a good vibe. Free food in the morning.

My husband and I went to Isla Mujeres every winter for many years. We stayed lot different hotels before and for this time, we found our favorite one. My husband was concern about the location before this trip, because it is not close to downtown which has tons of restaurant and playa norte. But when we stayed at this hotel, we thought we didn't want to any other places. The hotel has the best ocean view in the island, they have a beach park with lots of activities, they run a nice bar and beach side restaurant. They provide equipment for snorkeling. They have bikes free of charge for the hotel guests..... Anyway, you can have everything. The staff were friendly and helpful. The room is clean and spacious. The view is non comparable.

When we arrived to the hotel all the staff were very helpful. The condos are well maintained and the grounds are very clean. We traveled with our 7 year old daughter. She had the best time during our stay. There is an onsite restaurant and the food and drinks are very good. There are plenty of beach lounge chairs to use. The condos offer movies to rent and excursions for the family. There is free coffee every morning in the lobby. This is a perfect place for couples, singles, or families. Our condo had a kitchen equipped with everything we needed.

My experience was great at this beautiful hotel however from the day we checked in to the day we departed the staff was rude and not helpful. I tried to have someone help e print my boarding passes and NO one on the property would assist and did not care. Additionally the day before we left a part time employee cleaned or room, not the regular housekeeper and stole our cell phone that was charging in the living room. The hotel management team said it did not happen and there was nothing they could do. We will not stay at this property again.

I made a mistake when I booked this hotel. I thought it was in the Hotel Zone in Cancun. When I arrived at the airport, I was told I had to take a ferry to get to the hotel because it is on an island off the coast. That was a shock but I can tell you it turned out to be a good mistake. The island of Isla Mujeres is perfect. Even though it did not have the big city dance clubs we wanted to go to, the place is great. You can rent a moped or golf cart and drive all over the island. It takes just 30 minutes to drive from one end to the other and the scenery is beautiful. We did take the ferry back to Cancun to spend the day on the beach in the Hotel Zone. It was a horrible experience. The beach in Isla Mujeres is MUCH nicer. Also, we got hustled by a police officer. He tried to arrest us for drinking on the beach and then took us to an isolated area and told us we had to pay him $600. I gave him all the money I had (around $150) and then had to plead with him to leave me with $10 so we could buy a ticket for the ferry to get back to Isla Mujeres. Needless to say, I hate Cancun and I hate the reprehensible, scum sucking, dishonest police. Mexico and the Mexican people should be embarrassed that this disgusting practice is allowed to happen. That being said, I put that behind me and enjoyed the great hospitality, terrific food and wonderful accommodations of the Privilege Hotel.

Hotel and staff were excellent. Only issue was the Expedia staff were involved in the booking. Expedia failed to help after booking an early morning flight out of Cancun whereas we couldn't secure a ferry off the island other than 6 hours ahead. We had to secure a second hotel room the night before to catch our flight home.

Great and pleasant stay for our 25th anniversary, the hotel is at an excellent location, great food and ambiance in the specialty restaurants. Hotel staff was extremely friendly went all the way to help us celebrate our anniversary. Really a great experience, very glad we choose this hotel out of the many we were looking at

Lovely hotel, great location, clean, friendly staff. Hotel manager Mus is great! Such a fun vacation. Nice and quiet, no parties at this hotel. Very tranquil.