Search Hotels with a Bar in Cairns Central Business District

"The room and facilities were very nice and we definitely had a comfortable stay. However, check-in took quite a long time, despite three employees on the desk. Two of them appeared to be struggling with iPads. There was a family who apparently had been waiting until 3pm for their room when check-in is from 2pm. You are also asked to send through room service via the app, but when it comes to the payment screen it didn't work. We tried multiple devices and credit cards before phoning reception who took our order. It seems like Shangri-La has possibly cut back the budget for staff and their systems and it shows as things aren't as streamlined as you'd expect for this brand."

"Clean and great location separated by a small road from the esplanade. Staff was nice. Everything was satisfactory. The rooms are dated and worn out. "

"Easy check-in with friendly receptionist. Room was great: roomy, clean and spacious. There was a lounge area with free coffee, tea, water and biscuits. It was in a perfect location close to Reef Fleet Terminal for our early excursion departure. Close to harbor and lots of restaurants and felt safe walking at night. Could not have been happier. "

"Great location and very well equipped and stocked room for basic hotel stay"

"Friendly and professional staff! Amy and Alexandra were very attentive and addressed all our questions! The hotel room was clean, comfortable, and had great views! "

"Beautiful hotel in a great location. Rooms were lovely and clean. The beds were so comfy. The only complaint is the wifi. If you have kids that need wifi, you may want to look at another hotel. "

"Room spacious with balcony. Excellent location. "

"Good location for day trips, but noisy at night as opposite Casino Property is looking a little old and dated could use some sprucing up Breakfast buffet bit boring, same thing everyday, most was cold except toast and fresh cooked eggs, not worth $40 per day Needed a sewing kit, they were unable to help"

"The location is excellent. The front staff very helpful. Had issue manager was useless basically said couldn't help. Lady on desk quickly moved us to another room. Solving everything"