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DoubleTree by Hilton Hotel Cairns

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of DoubleTree by Hilton Hotel Cairns

DoubleTree by Hilton Hotel Cairns

4.5 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade2 min walk
  • Popular LocationCairns Marlin Marina10 min walk
  • Popular LocationReef Fleet Terminal13 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Choose dates to view prices

About this area

Cairns

DoubleTree by Hilton Hotel Cairns is located in Cairns Central Business District, a neighbourhood in Cairns, and is near the airport and on the waterfront. The Cultural Place and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Night Markets and Cairns Central Shopping Centre. Muddy's Playground and Cairns Zoom and Wildlife Dome are also worth visiting. With kayaking, scuba diving and snorkelling nearby, you'll find plenty of adventures in the water.
Visit our Cairns travel guideOpens in a new window
Map

What's nearby

  • Cairns Esplanade - 2 min walk
  • Muddy's Playground - 3 min walk
  • St Monica's Cathedral - 4 min walk
  • Cairns Marlin Marina - 10 min walk
  • Reef Fleet Terminal - 13 min walk

Getting around

  • Cairns Station - 17 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

About this property

DoubleTree by Hilton Hotel Cairns

Luxury Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a conference centre and self parking.
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations with laptop-compatible safes and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages spoken

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 29-36 for adults and AUD 22-32 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Atrium Restaurant
  • The Vine Room

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

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Washer and dryer
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Guest rating 4+
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Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 29 and AUD 36 for adults, and AUD 22 and AUD 32 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 10 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 443 out of 991 reviews
5 - Excellent 45%
Rating 4 - Good. 380 out of 991 reviews
4 - Good 38%
Rating 3 - Okay. 110 out of 991 reviews
3 - Okay 11%
Rating 2 - Poor. 43 out of 991 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 991 reviews
1 - Terrible 2%

4.3/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.0/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
All the staff at the Double Tree were lovely and more than happy to help with any queries. The price we paid was great value as it included breakfast. The breakfast was great plenty of choices and availability. Hotel facilities were good especially the pool and Spa. The only thing holding this hotel back is the rooms. I would see they are quite dated and tired looking, they definitely need a facelift. Apart from that our stay was fantastic.
Stayed 4 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
The property is showing its age. Staff were great, lacked a good dining space and ended up walking down the road. We were not interested in a buffet breakfast for $36. The proprety is very well located.
Stayed 1 night in May 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service
Stayed 4 nights in Apr 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Great facilities, great location and helpful staff. The doubletree cookies were a bonus
Stayed 1 night in Apr 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Amazing staff! They go above and beyond to make sure you have a good stay.
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We always like to stay at the double trees as it is close to town and it is always very friendly, we will be back.
Stayed 4 nights in Mar 2022

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very comfortable and convenient
Stayed 4 nights in Mar 2022

3/5 Okay

Business traveller
Liked: Staff & service
Water at a minimum in room, some minibar even better
Stayed 1 night in Mar 2022

4/5 Good

Stayed 3 nights in Feb 2022

4/5 Good

Stayed 1 night in Feb 2022