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"This hotel is a very short 5 min. walk to the waterfront area and is very clean, safe, quiet location. Rooms were not huge but decent. Nice pool and they had happy hour food & drinks here also. Helpful staff and didn't use any extra amenities except sitting by pool for short time. Would stay here again if I was going here. Went snorkeling at Great Barrier Reef and easily walkable to boats and a fairly short walk to catch train up to Rain Forest. Didn't love the sliding glass door seperating bathroom but otherwise all was great."

"Service n big room "

"Room was spotless however just know if you want your room cleaned it is an extra fee. Staff were great very friendly and helpful. "

"Clean and spacious "

"Fantastic stay ! Highly recommend this hotel for the travellers ! "

"Excellent service! Location was perfect for taking the cruises! Breakfast was anazing! Staff were were helpful, courteous! Loved the stay!"

"It's a great hotel with nice location and service"

"Very clean room, very friendly and helpful staff, everything surpassed our expectations of a resort hotel. This was our first stay in a Crystalbrook hotel. Would book again "

"The room was extremely clean and fresh. The staff were exceptionally helpful and pleasant. The buffet breakfast offered me what I needed with vegan, gluten-free options and the food was thoroughly delightful. I highly recommend this hotel for your Cairns stays."