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Outdoor pool
Outdoor pool
Outdoor pool
Terrace/patio

Guest reviews

4.1/5 Very good
486 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Breakfast Available
Bar

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationCairns Base Hospital3 min walk
Popular LocationCairns Esplanade Charles Street Parkland3 min walk
Popular LocationMuddy's Playground9 min walk
AirportCairns, QLD (CNS-Cairns Intl.)10 min drive

Choose dates to view prices

  • Double or Twin Room

    4.6/5 guest room rating

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 Queen Bed OR 2 Single Beds
    More detailsDouble or Twin Room
  • Studio

    4.2/5 guest room rating

    Room amenities

    • 366 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More detailsStudio
  • Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • 388 sq ft
    • Resort view
    • Sleeps 2
    • 1 Queen Bed
    More detailsSuite, 1 Bedroom
  • Standard Apartment, 2 Bedrooms

    Room amenities

    • 904 sq ft
    • Resort view
    • Sleeps 5
    • 1 King Bed and 2 Single Beds
    More detailsStandard Apartment, 2 Bedrooms
  • Standard Apartment, 3 Bedrooms

    5/5 guest room rating

    Room amenities

    • 1184 sq ft
    • Resort view
    • Sleeps 7
    • 2 Queen Beds and 2 Single Beds
    More detailsStandard Apartment, 3 Bedrooms
  • Family Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More detailsFamily Room
  • Standard Triple Room

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Single Bed
    More detailsStandard Triple Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Cairns

Located in Cairns, Bay Village Tropical Retreat & Apartments is in the city centre and by the ocean. Cairns Marlin Marina and Reef Fleet Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Cairns Central Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Cazaly's Stadium or Barlow Park. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with skydiving and mountain biking nearby.
Visit our Cairns travel guide
View in a map
Popular Location

What's nearby

  • Cairns Base Hospital - 3 min walk
  • Cairns Esplanade Charles Street Parkland - 3 min walk
  • Muddy's Playground - 9 min walk
  • Cairns Aquarium - 10 min walk
  • Cairns Performing Arts Centre - 11 min walk

Getting around

  • Cairns Station - 7 min drive
  • Cairns, QLD (CNS-Cairns Intl.) - 10 min drive

About this property

Bay Village Tropical Retreat & Apartments

3.5-star Cairns hotel in Cairns North, near Cairns Esplanade
This hotel features a restaurant, an outdoor pool and a bar/lounge. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning. All 82 rooms provide conveniences such as fridges and coffee makers, plus free WiFi and TVs. Other amenities available to guests include room service (during limited hours), free newspapers and ceiling fans.
Bay Village Tropical Retreat & Apartments offers 82 forms of accommodation which are accessible via exterior corridors and feature free newspapers and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited parking spaces
  • Street parking

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 15 for adults and AUD 10 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • 1 meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Window screens

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of normal check-in hours should use the exterior telephone at this property to request check-in assistance upon arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 29.00 per night.
Cots (infant beds) are available for AUD 10.00 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 10 for children (approximately)
  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 29.00 per night
  • Credit card charges are subject to a surcharge of 1.51 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 72 hours between bookings, and can be accessed from outside the building via exterior corridors
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bay Village Tropical Retreat Apartments Cairns North
Bay Village Tropical Retreat Apartments
Bay Village Tropical Retreat Cairns North
Bay Village Tropical Retreat
Bay Village Tropical Retreat & Apartments Hotel
Bay Village Tropical Retreat & Apartments Cairns North
Bay Village Tropical Retreat & Apartments Hotel Cairns North

Frequently asked questions

Can I cancel my reservation for free at Bay Village Tropical Retreat & Apartments and receive a full refund?
Yes, Bay Village Tropical Retreat & Apartments offers free cancellation on select room rates, because flexibility matters! Please refer to Bay Village Tropical Retreat & Apartments cancellation policy on our site for more details about any exclusions or requirements.
Does Bay Village Tropical Retreat & Apartments have a pool?
Yes, this property has an outdoor pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this property?
Limited spots are available.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10 AM.
Where is this hotel located?
Located in Cairns North, this hotel is within a 15-minute walk of Cairns Esplanade Charles Street Parkland and Cairns Esplanade. Cairns Central Shopping Centre and Cairns Marlin Marina are also within 1 mile (2 km). Cairns Station is 22 minutes by foot.

Guest reviews

Overall score and ratings for Bay Village Tropical Retreat & Apartments

4.1
Very good
5 - Excellent
181
4 - Good
225
3 - Okay
57
2 - Mediocre
13
1 - Poor
10
4.3
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good staff and nice surroundings. It’s also close to the hospital where I had an appointment.

Stayed 2 nights in Apr 2020

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated nightmare

We drove 10hrs to Cairns only to be placed in a room just 10m from reception. Couldn’t sleep due to other guests returning from a big night out then when I could finally get some peace and quiet a staff member decided to sit outside my room and play with sticky tape. Not happy and won’t be returning anytime soon

Stayed 1 night in Oct 2019

3/5

  • Disliked: Staff & service, property conditions & facilities

Very old and dated needs work done to it for myself as a local to stay again

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent restaurant - delicious food and pleasant and efficient staff.

Stayed 1 night in Jan 2020