Novotel Cairns Oasis Resort

Photo gallery for Novotel Cairns Oasis Resort

Primary image
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Outdoor pool, pool loungers
Terrace/patio

Overview of Novotel Cairns Oasis Resort

UNESCO Sustainable Travel Pledge

Novotel Cairns Oasis Resort

4.5 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
122 Lake St, Cairns, QLD, 4870

Explore the area

  • Popular LocationCairns Esplanade6 min walk
  • Popular LocationCairns Marlin Marina13 min walk
  • Popular LocationReef Fleet Terminal14 min walk
  • AirportCairns, QLD (CNS-Cairns Intl.)7 min drive

Choose dates to view prices

About this area

Cairns

Novotel Cairns Oasis Resort is located in Cairns Central Business District, a neighbourhood in Cairns, and is near a train station and near the beach. Cairns Night Markets and Cairns Central Shopping Centre are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Cairns Esplanade and Centenary Lakes Botanic Gardens. Travelling with kids? Consider Muddy's Playground, or check out an event or a game at Cazaly's Stadium. Spend some time exploring the area's activities, including whale watching. Guests appreciate the hotel's central location.

What's nearby

  • Cairns Aquarium - 2 min walk
  • Cairns Esplanade - 6 min walk
  • Cairns Night Markets - 6 min walk
  • Cairns Marlin Marina - 13 min walk
  • Reef Fleet Terminal - 14 min walk

Getting around

  • Cairns Station - 13 min walk
  • Cairns, QLD (CNS-Cairns Intl.) - 7 min drive

Restaurants

  • Cairns Burger Cafe - 3 min walk
  • Gelocchio - 5 min walk
  • Villa Romana Trattoria - 5 min walk
  • Splash Seafood Restaurant - 6 min walk
  • Barnacle Bill's - 6 min walk

About this property

Novotel Cairns Oasis Resort

Family-friendly Cairns hotel in Cairns Central Business District, walk to Cairns Esplanade
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is offered on a daily basis and microwaves can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

Children aged under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (AUD 12 per night)
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: AUD 38 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Moku
  • Moku Bar + Grill
  • Moku Beach Club

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1938 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Travellers also viewed these properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: AUD 200
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 38 per person (approximately)
  • Covered self-parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 13 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 129 out of 251 reviews
5 - Excellent 51%
Rating 4 - Good. 86 out of 251 reviews
4 - Good 34%
Rating 3 - Okay. 27 out of 251 reviews
3 - Okay 11%
Rating 2 - Poor. 7 out of 251 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 251 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

3/5 Okay

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities
It was in a great location the rooms were out dated and the bed was broken
Stayed 5 nights in Jun 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable, great view of the pool, especially at night with the lights. Pool was great to swim in. My only disappointment was the cocktails we had weren't that nice which is a shame cause the cocktail bar was quite nice.
Stayed 1 night in May 2022

3/5 Okay

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The property seems nice but our room 174 was dark, humid and uninviting. The floor was wet from the humidity and bedding felt slightly damp and the pillows smelled. Sorry! I wish I could be more positive.
Stayed 1 night in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great position, but chairs and carpets stained in restaurant and bath area, the pool looked like it could do with a resurface and lots of areas could do with a waterblast. The hotel is showing its age. We found the hot part of the buffet breakfast was not hot and was quite disappointing.
Stayed 2 nights in May 2022

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service
Deluxe double room was too small for 2 adults and a teenager guest (eg only 2 of everything provided). If we wanted to sit down together one person needed to sit on the balcony and 2 inside. The property was nice and staff friendly, but restaurant had a very limited menu. Accommodation cost was very over priced.
Stayed 5 nights in Apr 2022