Search Palaces in Brockenhurst

"It was great, I was upgraded to a king room. Thanks to Shayna"

"Lovely hotel in a lovely location. Rooms were luxurious. However, I had to change rooms because the toilet would not flush and I was informed that a plumber would not be called until the following day! Also, the internal lift that goes to the spa was not working, and another entrance was locked, meaning that guests had to go outside the hotel to enter the spa and pool. This is not ideal. Breakfast at the HarBar in the 6th floor was good but not outstanding. In short, this hotel needs more customer responsive management to reach its potential for 5 stars."

"No did not get a beach view ,although room was clean, staff are very helpful outer side badly needing painting and smartning up, no food at this hotel u have to go next door to the Carleton hotel. Fire alarm went off late thursday night but it was ok maybe a bug in the sensory thing in the rooms? Noisy people next door to me doors banging loud conversation so not much sleep had!"

"Needs updating. Air con needs fixing. "

"Nice hotel, great location, nice breakfast and easy parking especially for cruises"

"The superior double room was clean, the bathroom was ok but the bath is small. The building is tired and in need of renovation. We used the spa and had a massage which was excellent. Breakfast was good."

"Swapped out sea view room, sadly, but hotel had an old world charm and the hottest swimming pool I've ever been in. That's not necessarily a good thing unless you're someone that doesn't want to swim and then you're fine. Staff were warm and welcoming, lots of flash cars on the driveway. Really liked the look of the rooms by the pool. Breakfast was a bit busy and staff a little frazzled but pleasant. The wallpaper in the bar was amazing. Wonderful location, the higher the floor the better - if you're put on the first floor (like us) and not given the room you're booked, then you're clearly not an A-lister... :-). Room was wonderful."

"great place to stay"

"I would describe the stay as travelodge level rooms- fairly basic. Probably a 2-3 star stat. Standard of cleanliness isn’t great- the room had a faint smell of damp or urines. The mugs in the room were also dirty The facilities were surprisingly impressive- a good sized pool and proper gym. We stayed here and spent the first day in Portsmouth and the second day in Chichester. It’s a good and accessible location."