"Arrived at the hotel only to find a run down building with broken windows and hotel name. Had booked a double room. During check in was able formed my room was “upgraded” to a deluxe complimentary. Room was on the second floor and there was no elevators. Walked up the stairs the dirtiest stairs ever seemed like it never got cleaned, went to the room. The room itself was rather small for a “deluxe” double had no windows only a tiny little window on the top right side but the ceiling of a wall. The room had drinks splattered on the walls on some parts. The bathroom was tiny and had holes on the wet walls all over . The toilet when you flushed splashed all the water out everywhere. Now the bed was a decent sized double bed unfortunately it had two single mattresses which felt like they were years old as all I could feel were the coils . One of the mattress was decent enough but woke up with a sore body the next day. Will never be using this hotel again and would ask everyone to think twice before booking a room here."
"Really friendly staff at reception, very helpful and easy to deal with. Clean room, comfy bed, nice and quiet at night. Restaurant has lovely meals, and the breakfast was fabulous with lots of options."
"Beautiful old hotel in the centre of Carlisle, very close to the Cathedral, which is a must see.
We had a room in the annex which was comfortable but the acoustic separation was not very good."
Carlisle Station Hotel, Sure Hotel Collection by BW
8/10 Good
"Friendly staff and nice quiet room (which was surprising as it's right next to the station). Hotel is, in a great location a couple of minutes walk from the cathedral and the castle is, literally across the road! "
"The Cumbrian park hotel was friendly. clean and had very helpful staff.
The room was clean and warm. And they gave you a nice big mug to have your tea or coffee in (great)
I would definitely stay there again."