"Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely."
"Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely."
"I booked the Family Suite room and it was amazing. The toilets were spotless and the breakfast buffet food was delicious, especially the eggs. All the staff were friendly, welcoming, and greeted us whenever we met them. Overall, it was a great hotel experience and definitely deserves 5 stars!"
"I booked the Family Suite room and it was amazing. The toilets were spotless and the breakfast buffet food was delicious, especially the eggs. All the staff were friendly, welcoming, and greeted us whenever we met them. Overall, it was a great hotel experience and definitely deserves 5 stars!"
"The rooms were beautiful and modern in an outdoor setting. The staff was incredibly friendly, helpful and accommodating. Both our early arrival and our late departure were no issue. Messages were answered promptly on WhatsApp, and ferry terminal pick up/drop off were seamless.
Location was excellent - within walking distance of the beach, Lagoi Plaza and Lost in Scale Park and just a short drive to the ferry terminal. The in-room breakfast was also delicious! Lunch at the restaurant was...
"The rooms were beautiful and modern in an outdoor setting. The staff was incredibly friendly, helpful and accommodating. Both our early arrival and our late departure were no issue. Messages were answered promptly on WhatsApp, and ferry terminal pick up/drop off were seamless.
Location was excellent - within walking distance of the beach, Lagoi Plaza and Lost in Scale Park and just a short drive to the ferry terminal. The in-room breakfast was also delicious! Lunch at the restaurant was...
"This property is absolutely incredible. We were only here for two nights, miss it already! The view is incredible! The staff are so happy, friendly and really go above and beyond to make sure you’re comfortable and have everything you need and then some ! Food is great! Amenities spectacular. The perfect place for some rest and relaxation!"
"This property is absolutely incredible. We were only here for two nights, miss it already! The view is incredible! The staff are so happy, friendly and really go above and beyond to make sure you’re comfortable and have everything you need and then some ! Food is great! Amenities spectacular. The perfect place for some rest and relaxation!"
"The villa we stayed in was very clean
and the staff were very friendly and helpful.
However, the food at the restaurants were quite expensive 21% tax and service fee on top"
"The villa we stayed in was very clean
and the staff were very friendly and helpful.
However, the food at the restaurants were quite expensive 21% tax and service fee on top"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
A truly amazing experience from beginning to end. A stunning beach front resort with five star treatment.
The staff went above and beyond to make this the perfect holiday. Would recommend to anyone who is tempted to book!
A truly amazing experience from beginning to end. A stunning beach front resort with five star treatment.
The staff went above and beyond to make this the perfect holiday. Would recommend to anyone who is tempted to book!
Stefan
Reviewed September 6, 2026Reviewed September 6, 2026
Beautiful hotel on Bintan! We’d recommend it.
We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool.
The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite)....
Beautiful hotel on Bintan! We’d recommend it.
We’ve enjoyed a villa with pool and beautiful view. Some items are a little dated, but overall we thought it’s in good nick and they maintain the villas and common areas well. The beach is a total hidden gem as it’s incredibly beautiful only a step down from the large pool. You wouldn’t need a private pool.
The service stands out with exceptional care throughout from check-in to housekeeping. Nice restaurants on site (Treetops our favourite)....
Bjoern
Reviewed December 25, 2023Reviewed December 25, 2023
Loved everything about the Cassia, the rooms were spotless and spacious with a lovely living area. The beachfront location was gorgeous, sandy white beach and the beautiful pool looking out to sea. Breakfast options were delicious and plentiful. You can use the facilities at the other hotels within the group and we had dinner at Treetops at the Banyan Tree one evening which added to the experience. We went midweek so it was very relaxed and peaceful. Staff were so friendly and helpful. We booked...
Loved everything about the Cassia, the rooms were spotless and spacious with a lovely living area. The beachfront location was gorgeous, sandy white beach and the beautiful pool looking out to sea. Breakfast options were delicious and plentiful. You can use the facilities at the other hotels within the group and we had dinner at Treetops at the Banyan Tree one evening which added to the experience. We went midweek so it was very relaxed and peaceful. Staff were so friendly and helpful. We booked...
Every person working there seems so happy and friendly, remembering my name, greeting me with huge smiles and even remembering my drinks preferences! The room was very clean and comfortable and best of all, it was so quiet. I had a very peaceful rest here which was just what I needed. Loved it!
Every person working there seems so happy and friendly, remembering my name, greeting me with huge smiles and even remembering my drinks preferences! The room was very clean and comfortable and best of all, it was so quiet. I had a very peaceful rest here which was just what I needed. Loved it!
Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely.
Rooms are dated but well maintained and cleaned for their age. Staff were very attentive, helpful and welcoming. The beach was beautiful one of the best we have seen. Food offering on half board was good. Pool area and grounds are lovely.
Mark
Reviewed November 3, 2026Reviewed November 3, 2026
All staff, I mean all staff are so friendly and make you welcomed here. Hotel is just next to the beach with relaxing and calming setting. The rooms are spacious, modern. Our family booked a massage session and they even have kids massage, the hotel arranged transport to take us to the spa and we were treated like kings and queens.
One day, we missed the shuttle bus by 2 mins and the hotel staff offered to drive us to the restaurant, everyone here goes an extra mile. The hotel offers a wide...
All staff, I mean all staff are so friendly and make you welcomed here. Hotel is just next to the beach with relaxing and calming setting. The rooms are spacious, modern. Our family booked a massage session and they even have kids massage, the hotel arranged transport to take us to the spa and we were treated like kings and queens.
One day, we missed the shuttle bus by 2 mins and the hotel staff offered to drive us to the restaurant, everyone here goes an extra mile. The hotel offers a wide...
Rebecca
Reviewed September 4, 2015Reviewed September 4, 2015