Reception

Reviews of Motel 6 Binghamton, NY

2 out of 5
Motel 6 Binghamton, NY
1012 Upper Front Street, Binghamton, NY

Reviews

7.2

Good

Rating 10 - Excellent. 225 out of 1000 reviews" "
Rating 8 - Good. 383 out of 1000 reviews" "
Rating 6 - Okay. 209 out of 1000 reviews" "
Rating 4 - Poor. 119 out of 1000 reviews" "
Rating 2 - Terrible. 64 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

natasha

Travelled with group
Liked: Property conditions & facilities
Disliked: Amenities
The room was dirty. The clerk was lazy .
Stayed 2 nights in Apr 2024

10/10 Excellent

Gerson

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Nancy Y. on 19 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

6/10 Okay

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue was i asked for a smoking room as it was listed on Expedia. When i got there i was told they no longer have smoking rooms, it was the only reason i chose to stay there.
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
For a quick overnight stay on the drive with our dog, this was perfect.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 5 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Martha

Liked: Cleanliness, property conditions & facilities
It was clean
Stayed 6 nights in Dec 2023
Response from Brand Experience Team on 8 Jan 2024
Hi Martha,Thank you for positively rating your stay!Lilith#Team6

10/10 Excellent

Nick

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Alese

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location for I-81 and great price value.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 20 Dec 2023
Hi Robert, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable room.
Stayed 7 nights in Nov 2023
Response from Brand Experience Team on 5 Dec 2023
Hi Rudy, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

4/10 Poor

Arthur

Travelled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Had to climb up two flights of stairs with bags and dog. Not a comfortable chair in room. The central back door could not get back in with key fob as door would not open. Had to walk down to another door on corner of building in back.
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Nov 2023
Response from Nancy Y. on 28 Nov 2023
Thank you for the perfect rating!!Nancy Y.#Team6

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Jay

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price; close to shopping and restaurants
Stayed 2 nights in Nov 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Jay,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

10/10 Excellent

Robert

Stayed 1 night in Nov 2023

6/10 Okay

Nancy, Kingston

Travelled with partner
Liked: Staff & service
Check in was fine. The room had hard wood-like floors with no rug, so it was loud. There was no chair for relaxing. Only 2 hard wood desk chairs. The curtain did not cover the window very well. The bed was well worn but still very comfortable. We rolled into the middle.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 14 Nov 2023
Hi Nancy, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It felt welcoming upon entry and the room was spacious, clean and comfortable.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Joe

Stayed 1 night in Oct 2023

2/10 Terrible

Muhammet

Disliked: Staff & service, amenities, property conditions & facilities
They don’t have shampoo and hair cream. People make noises
Stayed 1 night in Oct 2023
Response from Nancy Y. on 6 Nov 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Binghsmtom motel6
Very ckean, well tajen care of. Ive stayed in hotels for 50 years on budinesd.
Stayed 1 night in Oct 2023

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Randy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great!
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Randy,Thank you for the perfect rating!! Maz K.#Team6

6/10 Okay

Viduthalai

Stayed 1 night in Oct 2023

8/10 Good

Lester

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 25 Oct 2023
Hi Lester,Thank you for positively rating your stay!!Maz K.#Team6

6/10 Okay

Giay

Travelled with partner
Cold. Need some smile.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

4/10 Poor

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfriendly staff. Uninviting facility. Stains on sheets. The building was run down. Minimal decor.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 20 Nov 2023
Hi Joshua,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Alain

Liked: Staff & service
Disliked: Property conditions & facilities
The room was not as nice as we have seen in the picture.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Samuel

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bare minimum hotel. Room was non smoking but smelled of smoke. Just coffee offered in AM, just tiny bars of soap offered. Overpriced for the room.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Elaine

Stayed 1 night in Oct 2023

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk clerk was personable, did an excellent job showing me where to park, and here my room was and was welcoming. Bed and especially the pillows were very comfortable.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi Mary,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 Poor

David

Travelled with partner
Disliked: Amenities
Finishes were worn, tired
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 9 Oct 2023
Hi David,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Jim

Stayed 2 nights in Sep 2023

4/10 Poor

Diane

Disliked: Cleanliness, staff & service, property conditions & facilities
Deep cleaning needed.
Quick check in. Staff not friendly & looks like in bad mood. Stains on the bed sheet. Photos attached. Food smell when entering reception. This hotel could use more deep cleaning.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Diane,After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon.Maz K.#Team6

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms. Friendly staff. Inexpensive. Would like pastry and coffee in lobby with real half and half in the morning. A TV listing guide printed out in the room would be helpful.
Stayed 2 nights in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

hugo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Hugo,Thank you for positively rating your stay!!Lilith#Team6

6/10 Okay

Xiao

Stayed 1 night in Sep 2023

8/10 Good

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

6/10 Okay

Sahar

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely clean. People were attentive and friendly. The back door had some issues and I wish they provided information regarding the tv and how to get to what you wanted to watch. Also the vending machines needed to have a bigger variety.
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 12 Sept 2023
Hi Susan, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Good

Paul

Travelled with family
Disliked: Room comfort
Tired traveler
On my way to see family was 1 am when i checked in . Friendly quick check in . The room was clean but beds were not comfortable at all. Woke up with back pain
Stayed 1 night in Aug 2023
Response from Nancy Y. on 5 Sept 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Good

Sherry

Stayed 1 night in Aug 2023

10/10 Excellent

deborah

Stayed 1 night in Aug 2023

8/10 Good

Stephanie

Travelled with family, Business traveller
Liked: Amenities, property conditions & facilities
The bed and pillows were a bit less than comfortable.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi Stephanie, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 Okay

tally

Liked: Cleanliness
Disliked: Property conditions & facilities
Good: Dog friendly, no extra fee 👍 Room & bath very clean Safe location 2/3 of staff pleasant and helpful Poor: No elevator!!! - stairs difficult to manage taking dog & lots of stuff to 2nd floor Room keys often didn’t work to either exterior or room doors - we made 4 trips to office to get a new one Room was hot, had to stand on chair to access AC and lower temperature 2 bags of trash outside exterior door, there afternoon when we arrived and still there late the next morning scattered all over where an animal had gotten into them So-so; Value - no breakfast and all the inconveniences, otherwise good
Response from Brand Experience Team on 28 Aug 2023
Hi Tally,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

8/10 Good

Stephen

Liked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Raylene

Stayed 2 nights in Aug 2023