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"We didn't use facilities, it was just a quick stay over but firstly we booked into a double room when I explicitly asked for a twi. My son and I had to trail all the way to reception to get a twin room . We wanted to relax and watch TV but it would only play for 3 or 4 minutes before going off, in the end we just turned it off and went to sleep . The bed was fantastic, and the pillows wonderful 😊. They were the highlights of the stay, so I can't give 5 🌟 but a 3/4 🌟. Disappointed "

"Overnight stay prior to a very early flight,staff were very accommodating and polite "

"This is now my go to for Colchester area, great place to stay"

"Everything was satisfactory."

"The room was clean and tidy. Great office desk and comfort chair for work "

"Clean and tidy, hotel looked like the rooms had been updated recently, good onsite restaurant for dinner & breakfast"

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"We travelled 13 hours to get here only to find there was a young lady who was very apologetic telling us we could not have dinner because the restaurant was closed. Neither could we have a drink because the bar was closed and in the morning there would be no breakfast. The place is so isolated there are no surrounding alternatives for food and drink so we asked to order a taxi only to be told there were none available. We booked another hotel for the Saturday as it was my wife’s birthday to initially be told there would be no recompense. The original girl then told us as we were leaving she would ensure credit for the night we had to pay for another hotel and the breakfast but hotels.com advised that would not be the case. It is still to be pursued but the fact without warning they knowingly knew we travelled from Scotland and left us high and dry without alternatives or warning is vastly more than disappointing."

"Room very comfortable and was spotless. Staff very courteous nothing was too much. Will certainly be visiting again. "