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"Parking is plentiful and safe, the staff are helpful, pleasant and professional. Room was clean modern and comfortable. Not a lot around such as shops but beautiful scenery. The hotel has a great bar and restaurant . "

"Pets yes, shops near by"

"Yes, pet friendly there were dogs around but didn’t cause a problem for us. Nice that they accommodate for pets. Staff were very friendly and helpful lounge to sit in, bar, etc. Evening meal was discounted by 10% as we were staying in the hotel. Parking was a bit tight and it is first come arrangement. We had the last space on day of arrival (3.30pm) second day again only one space left by 4pm. Due to age of the building the decor is very much Victorian dark wood, walls and curtains. Sash windows rattle when the wind is blowing in the bedroom we just placed some folded card to stop the rattle. Beds were clean and towels etc were replenished. Breakfast staff very helpful especially Linda who went out of her way for me. In our room large king size bed, TV and kettle etc hairdryer, wardrobe, iron and ironing board, trouser press, two chairs and small table. Bathroom with bath, shower, toilet and sink. "

"Beautiful building, rooms where great, staff were friendly and helpful "

"Our room had a side view of the promenade/beach which we knew before we stayed, next time we will book earlier to obtain a room with a sea view, the room was spotless-thank you to the lady who looked after it. The staff were extremely pleasant and helpful. We had no cpmplaints whatsoever."

"Lovely hotel with friendly helpful staff. The accommodation is good, clean and spacious. We used the leisure facilities with large pool, a good clean sauna, steam room and jacuzzi. The food in the restaurant was excellent and good value. 10 minute walk into the centre of Betws-Y-Coed."

"We had a sea view "

"Booking in was very easy you book in yourself it very easy to do also could have gone to reception if needed. Approached by a very friendly member of staff if we needed help, informed of breakfast times and when the bar was open till. Rooms were lovely and clean. Special touch of a bag of 2p’s to go and spend at the arcades to relive our child hood memories very lovely touch. Definitely recommend this hotel and will return. "

"Beautiful hotel situated in a perfect location. Room was clean and facilites were good. Only issue was that we could not park and needed to charge to travel the next day and that was disappointing. "