Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Great hotel but very warm, nice shower good location. A little pricey for what you get but would stay again. Was told would get an upgrade but never happened.
Took my wife to London for her Birthday weekend. We enjoyed the Hand and Flowers' friendly staff, private access, and proximity to the tube. Pub had good selection of beers and good pub menu. We will be back again.
Took my wife to London for her Birthday weekend. We enjoyed the Hand and Flowers' friendly staff, private access, and proximity to the tube. Pub had good selection of beers and good pub menu. We will be back again.
Anonymous traveller
Reviewed January 27, 2015Reviewed January 27, 2015
Very nice hotel conveniently situated for Olympia, which we were going to. We liked the mini kitchen - a brilliant idea! Very good value for money. We would recommend, & come again if needing accomodation in this area of London. Thankyou.
Very nice hotel conveniently situated for Olympia, which we were going to. We liked the mini kitchen - a brilliant idea! Very good value for money. We would recommend, & come again if needing accomodation in this area of London. Thankyou.
Anonymous traveller
Reviewed February 5, 2019Reviewed February 5, 2019
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
The staff are so welcoming and the property is amazing.
The garden is lovely and the room was very clean. Breakfast was excellent.
Special shoutout for Moamen who was very helpful and welcoming to us. Thank you
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Although I have stayed at 5 star hotels on several occasions, I was amazed by the standard of service of this hotel. All the hotel staff were extremely polite and gave the true meaning to the word "valued" customer. From the first time I entered the hotel it was a different experience all together. Despite the good service at other 5 star hotels, I could always find a small detail missing. I am not picky, but when it comes to top service I know what to expect, and notice when something, as small...
Minas
Reviewed September 4, 2014Reviewed September 4, 2014
A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.
A new, well appointed boutique hotel in Kensington. Everything is in very good condition. The rooms are compact but very comfortable and quite well appointed. Friendly and helpful staff. Basic bar and restaurant if needed. I'd happily stay again next time I need a hotel in this area.
Eoin
Reviewed November 6, 2026Reviewed November 6, 2026
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Valet and doorman greeted us with a smile and remembered our name each time we left and returned! Wait staff in the dining rooms were so friendly and very attentive. Beautifully decorated for Christmas!
Sassy
Reviewed December 20, 2016Reviewed December 20, 2016
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
First impression of the hotel was not great as the lobby and lift are very small. However I am happy with the room and found the staff extremely helpful generally. It’s great to hear the staff telling American tourists about the history of royalty :)
Kerensa
Reviewed November 28, 2023Reviewed November 28, 2023
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
Can't get a better location, near to Piccadilly Circus, Trafalgar Sq, Buckingham Palace...the hotel itself is immaculate, the double room was of a reasonable size, the bed so comfortable and bathroom well appointed. Shower was excellent, complimentary drinks on arrival and cookies and cranberry juice / water in the room. Downsides..not many, view was terrible and there was a slightly unusual smell in the room which you only really noticed first entering.
miam8i
Reviewed September 18, 2015Reviewed September 18, 2015