ARTIS

We met by the proprietor of the hotel and his family on arrival who were all delightful and most helpful, in making us feel welcome, accompanying us to our room when we first arrived! My relatively new partner and I were somewhat surprised to find an open toilet (separated by only a semi frosted glass screen) Neither of us thought this was acceptable in a hotel room, additionally, neither of us feel comfortable enough to use such an indiscreet toilet facility in what was ostensibly an extension of our bedroom and sleeping quarters. We felt uncomfortable to complain as the owners were so pleasant and were obviously proud of their establishment and our room! There was an additional €25 charge for the dog, having searched your app for pet friendly hotels in Middelburg, which we did not mind paying but had no knowledge of this additional payment when we booked on your site! It was not until late in the evening we found the TV was damaged and consequently an annoyance to watch! Bedside light switches did not work meaning lights could not be extinguished from the comfort of the bed, a must nowadays, I’m sure you’ll agree!