4/5 Good
Verified traveller
Travelled with partner
1 Sep 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greeted with a smile, I requested, via email correspondence, for an additional service (a surprise birthday cake and personalised card for my partner) which the hotel provided complimentarily. We stayed at the hotel for 3 nights, there aren’t many hotels when checking out you feel “home sick”. After this trip Hyatt has become the hotel of choice for me and my partner.
The room was a perfect size and the decor was pleasant throughout the hotel. The blackout curtains were a treat for a undisturbed sleep. The staff were very friendly and answered all our queries.
We used the spa facility in the evenings throughout our stay. Although one evening the steam room wasn’t operational and there was a foul smell emitting from the basin plug hole, however besides the maintenance glitches the quality of the spa and the facility in general was one of the best we’ve experienced.
Now to the best part, food. The hotel had a great selection on their breakfast menu, we enjoyed it all throughly. Normally I am not a breakfast person, even on holidays, however I couldn’t resist on all three days. One of the evenings we experiences the food at the Indonesian restaurant at the hotel, the chicken dishes were halal and the food was presented well and tasted good.
One of the mornings, I decided to go on a cycle ride of Amsterdam, I was able to hire a cycle for the whole day, from the hotel, for 16euros, a convenient option and a comfortable bike ride.
Stayed 3 nights in Aug 2020