Search Hotels Near Arie Crown Theater, Chicago

"I stay at the Congress quite often and my experience is always amazing. This time wasn't I arrived early therefore my room wasn't ready so I took what they had no knowing the condition of the room The tub was clogged so while showering the water was filling up the remote didn't work so we couldn't watch TV the air didn't work it was extremely hot in the room. No one answered when I called and no one was at the front desk. When I checked out I wrote everything down and passed it to the front desk agent and he bald it up in my face. Although this was a bad example it's only one out of many beautiful extremely It is a amazing hotel with a beautiful view of the lake and other attractions so I will be returning"

"The hotel was very clean, the bed was comfortable, and it was quiet. The staff is especially friendly, and the lobby is comfortable and convenient. I have a Starbucks next door. The only thing I’d recommend is having a little concession area in the lobby, where you could buy bottled water, snacks, and sundries"

"Everything about the property was excellent. I would stay there again."

"Great staff and location. "

"Very quiet and clean and very big gym"

"Room was a little dated and they are cheap on giving water bottles "

"Hotel is a beautiful, smaller boutique property."

"The beds were not comfortable at all they were way to firm I also asked the front desk about parking and he told me it was 52$ per night however when I went to park and to leave back out to get a bite to eat I paid $18 just for 32 mins so everytime I left in and out it was a fee so he gave myself and several other customers the wrong information about parking and I didn’t like that at all"

"The bed was not comfortable. Way too soft. The pull out couch mattress was gross. Had stains all over it. Had to call front desk multiple time before I finally got someone to bring up sheets for it. When they did bring up sheets it was 4 sheets all fitted for a king size bed. We made them work but they should have provided proper fitted sheets. Also parking is not included. Be prepared to pay around $52 a day for parking. The hotel has no parking of their own. The breakfast bar was better than most. Staff was very friendly."