Ratings based on 253 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from new york

wonderful stay at a great hotel

Posted 26-Oct-2016
Location: Close to beach public transportation restaurants...day trip to sorrento Capri amalfi ravello montepertuso
Great hotel clean rooms comfortable wonderful views...staff very friendly and will do whatever it takes to make your stay terrific Restaurant on the top of hotel run by Carlo excellent food friendly staff it was our favorite dinner spot.Valentino at the desk very helpful, Tony at breakfast incredibly friendly served croissant and cappuccino before you sat down...bartender Joesephy made great drinks and really nice guy..highly reccomend this hotel
5out of 5
by A verified traveller from Breezy Point , NY

Friendliest hotel in Positano.

Posted 26-Oct-2016
Location: Day trips by boat, bus and train to Isle of Capri , Ravella, Pompeii, Sorento and many other places available.
Can't say enough about Eden Roc. Everything was excellent. The staff was great. The hotel restaurant was our favorite, the drinks, food, ambiance and service Excellent. The breakfast and Tony were the best.
5out of 5
by A verified traveller from US

Welcoming, helpful and couryeous staff.

Posted 23-Oct-2016
Pros: The staff was great, the view amazing and the breakfasts were out if this word! Everything is walking
Location: Everything is in walking distance. Perfect!
Beautiful room and terrace, loved it. Will go again!
5out of 5
by A verified traveller from Brooklyn

Exceeds expectations for a picky NYer!

Posted 19-Oct-2016
Pros: Staff are friendly, rooms, location, restaurant
Cons: Nothing only that I could stay longer!
Location: see above
WOW! This hotel was in the best location, the staff ROCKED, the rooms were amazing (definitely spring for a hot tub on the balcony-you will not regret it!!), the restaurant was perfect with a gorgeous view, free breakfast buffet was great, beds super comfortable, bathroom really nice with a Jacuzzi tub and a fun Jetsons' type shower and a bidet, fluffy towels and bathrobes/slippers. The highlight for us was beginning and ending every day on the balcony in the hot tub with the view of the beautiful ocean. My only regret was that we only spent two nights here! I could see staying here for an entire week, and it's perfectly placed to explore places like Praino and Capri (ferry and other areas of touristy interest. However, we loved it so much that we spent both days on the beach - it's a short 10 minute walk down the hill to the beach where you can rent a beach chair and get drinks served to you for a nominal fee (like less than 25 euros I think-well worth the ability to drink wine on the beach!). This top 10 beach is absolutely stunning-rocks and black volcanic sand with a stunning view of the town and cliffs. There are many other reviews that complained about the busy road in front - do not listen to them! You want to have the ability to drive or take a cab to your hotel where it's not going to be a hairy situation lugging your bags up or down steep cobble stoned streets, and many of the hotels I saw in town looked inconvenient for this purpose, despite their charm
5out of 5
by A verified traveller from florida

Beautiful hotel

Posted 13-Oct-2016
Pros: We liked everything about the hotel. It was clean, large rooms, comfortable bed, and jacuzzi tub in large bathroom.
Location: The location is great, only 10 minute walk to the beach.
Everyone is very nice and accommodating. The rooms are large, great patio area with large bathroom. The hotel has a nice bar and restaurant, great location. The staff is very helpful!
5out of 5
by A verified traveller from San Diego

Our first trip to Positano and Hotel Eden Roc

Posted 06-Sep-2016 on Hotels
Such a wonderful hotel with a warm, helpful and friendly staff. Very accommodating to our 23 month old son. Tony and Tony JR. were always able to antipate our needs at breakfast, they are truly amazing. Hope to return again
5out of 5
by A verified traveller from 台灣

Beautiful view and warm helpful staff

Posted 04-Sep-2016 on Hotels
Very good location, beatiful and warm hotel. Location is a little far from the pier. Remember to deliver your luggages to porter for help. It will be impossible to carry them up the stairs.
5out of 5
by A verified traveller from Winnipeg

Great hotel

Posted 01-Sep-2016
Pros: Views, terrific breakfast, hotel staff very good, good size room
Cons: Wifi
Location: 10-15 minute walk down to the beach, very close to shopping and restaurants. Overall a good location
Overall we had a great stay at Eden Roc. The views are fantastic, the room was spacious and the breakfast each morning was very good. The hotel staff was friendly and did a great job. Make sure to try the rooftop pool and the restaurant for dinner, I thought both were great. In terms of location it's about a 10-15 minute walk down to the beach, the walk up can be tiring but you're going to get that no matter where you stay in Positano. My one complaint is the hotel wifi had a strange login system and once logged in was somewhat spotty, but overall this is a minor complaint. I highly recommend this hotel, easily 5/5 stars
5out of 5
by A verified traveller from Chicago


Posted 27-Aug-2016
Location: All of Positano is a hill.....so you have to walk but it's right on a street allowing taxi access.
The best part of this hotel is the front desk staff who does everything and anything to make your stay comfortable - restaurant reservations etc. They put my flowers in a vase and helped me calm down and track down a lost credit card. They bring prosecco to your room and are quite kind. they didn't get a perfect rating as housekeeping was lax, leaving food wrappers and obviously finished drinks in the room for days until I took out myself.
5out of 5
by A verified traveller

Posted 22-Aug-2016
Extremely helpful staff. Good sized room. View of water from rooftop pool is spectacular.