Ratings based on 245 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Chicago

GREAT VIEWS, KIND STAFF

Posted 27-Aug-2016
Location: All of Positano is a hill.....so you have to walk but it's right on a street allowing taxi access.
The best part of this hotel is the front desk staff who does everything and anything to make your stay comfortable - restaurant reservations etc. They put my flowers in a vase and helped me calm down and track down a lost credit card. They bring prosecco to your room and are quite kind. they didn't get a perfect rating as housekeeping was lax, leaving food wrappers and obviously finished drinks in the room for days until I took out myself.
5out of 5
by A verified traveller

Posted 22-Aug-2016
Extremely helpful staff. Good sized room. View of water from rooftop pool is spectacular.
5out of 5
by A verified traveller

Absolute perfection

Posted 10-Aug-2016
you really cannot find much better than this. Truly. The staff are incredible. The rooms are beautiful and extraordinarily clean. The views are unparalleled. If you have the money, this is the place to go.
4out of 5
by A verified traveller from 東京

眺望がよいホテルで、設備も充実

Posted 17-Jul-2016
正面にポジターノの海のメインゲートを 眺望できる快適なホテル 部屋の設備も ジャグジー等 整備されて快適
5out of 5
by A verified traveller from Frankston

Magnificent Eden Roc

Posted 23-Jun-2016
Pros: Position & staff.
Cons: Bed, mattress a touch firm.
Location: Boat trips, cooking class, walks, site seeing, beach & restaurants.
Stayed a week & wished it could have been two. Position great. Staff helpful,polite &friendly.Wine tasting great idea & good value . Restaurant is very good with super view.
4out of 5
by A verified traveller from Michigan

Great Location in Positano

Posted 01-Jun-2016
Pros: The staff and the view from the room, pool and roof top.
Cons: Clear instructions on getting to the hotel. Local travel is not the best.
Location: Close to everything, not a bad walk to town. A few steps to deal with, but if you want a view that's part of the deal. Eat by beach to avoid street.
Very friendly and helpful staff which is hard to find in Italy. Best to try and get a room above the 100 level for better view of Positano. A bit overpriced for what you get especially located on the main road, but hard to beat the view.
5out of 5
by A verified traveller

Great location.

Posted 31-May-2016
Great elevated views of the sea. Very friendly staff.
5out of 5
by David from Houston

Fantastic Hotel in the heart of Positano

Posted 26-May-2016 on Hotels
The Hotel Eden Roc was perfect in every way from the location to the service.
5out of 5
by A verified traveller

Posted 23-May-2016
Great hotel! Rooftop dining area was amazing, had an awesome view. The staff was very attentive and friendly. Service was amazing. Rooms had ocean view and very spacious, very well kept. Our shower had jet spray, had hair dryer and jacuzzi tub. I would go back to this hotel!
4out of 5
by nancy from NY

Posted 22-May-2016 on Hotels
Nice location Great staff, helpful, friendly Buffet breakfast was fine, and they would also make eggs to order The mattress was too firm/hard