Aigues-Mortes Holidays from £247

Upstairs communal spaces are a bit grubby pool area is ok but cleaning up of used croquery etc is left over night.Pool came in handy during the hot spell

Superbe établissement. Spot magnifique. Environnement nature de grande qualité. Bâtisse remarquable. Personnel attentif et serviable. Petit dej au top. A ne pas manquer si vous passez dans la région

First impressions of the hotel were awful. On pulling into the parking area in front of the hotel, I thought, "Oh no. What have I done". The parking area felt unsafe. The hotel, and particularly the gardens, looked tired, dated and unkempt. It got worse. When we checked in, they had not got our reservation from Expedia so that took a while to sort out. We had paid extra for a better room but when we eventually got to the allocated room, it was a basic single - so we headed back to reception to get it changed. So why is this not a 1* review ? Once we were past the initial disappointment, we found that there was a separate, secure parking area. The room itself had been renovated and looked like the photos on Expedia. The bed was comfortable - so we got a great night's sleep. So, overall, we had to say that it was "OK".

The gentleman behind receptionist was a excellent historian of Montpellier old town, He was able to guide us around on a map before we went to the old town. A pleasure to talk to in the English language, a real asset to the best western hotel at lattes.