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"Great stay"

" Dry basic room. Clean bathroom and bed. Access to check in was a little difficult. Very drab room. Effectively no toiletry. In the bathroom. Not a 4 star. "

"Loved the pool steam jacuzzi to relax after long flights."

"Location is right next to lime street station, close to bars & shops 10 min walk to city centre."

"Internet was good. I had to take the tram up to the Trafford Centre to do.some shopping."

"We stayed for 2 nights as a surprise for my boyfriend’s birthday. We checked in and Cole on reception was great, very welcoming and gave us all the information we needed. He also kindly upgraded our room which was a really nice touch. Our room was lovely with everything you need. The spa in the hotel was amazing; so clean and not crowded we used this both days. We would love to return again soon. "

"Overall okay experience. However, long waiting times to speak to staff at reception. "

"A full week after we checked out the hotel emailed me saying they reviewed our recorded and I had an outstanding bill from the restaurant. We never ate at the hotel or used any services. They asked me to pay the bill online. I will not be staying here again. "

"Lovely welcome. Great location. Lovely, comfortable room. Fast lifts and enough of them to never have to wait long. Would highly recommend and stay again."