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When I arrived, I was immediately met by Concierge Victor who helped me check in then escorted me to the Red Level floor. When we arrived I received excellent service from Oscar who showed me to my room. Next morning I was greeted by Michelle while eating breakfast. She ask me if I wanted eggs cooked ...
My husband and I had a fantastic stay at the Grand Mercure. we we’re really impressed with the value for money but most importantly how helpful and accommodating the staff were. Would definitely go back and have already recommended to others.
The rooms are spacious, the breakfast buffet could improve a little bit offering more dumpling variety but if I had to go back to Xian I would definitely stay there again.
This hotel sets the bar for guest service. Before arriving I requested a taxi to pick me up at the airport, and was met outside the baggage claim. As soon as I entered the hotel an employee met me in the lobby, took me straight to my room, where we completed check-in. Buffet breakfast offered numerous ...
The staffs are friendly and helpful when we ask for a box to pack the local food stuff for airport check-in. They offer to help us pack in the box already for our check-out on the next day.
Overall experience was excellent at this hotel. The only issue was they make all guests wear swimming caps for the pool and the reason was "our hair will dirty the pool".
We stayed for 5 days at Wyndham Grand, it was awesome! Loved the location and friendliness of all the staff. When we arrived, we were upgraded to a better room With complimentary breakfast buffet and happy hour snack bar. The hotel staffs were very helpful with giving us tips around the city. Just ...
Compared to our stay one year ago when it was just open, singnificant improvement. Very friendly and helpful staff, good breakfast, clean room. Convenient location to most major universities and Gaoxin district business.
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