Title: Jin Jiang International Hotel Xi'an Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Jin Jiang International Hotel Xi'an Luxury hotel with 3 restaurants and full-service spa ![Interior](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/ea93b4d1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/d7a45293.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/c968d7cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/77277163.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/92d9aa13.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Weiyang, Jin Jiang International Hotel Xi'an offers a peaceful retreat with its garden, spa facilities, indoor pool, and three on-site Chinese restaurants. Guests enjoy free WiFi in all rooms, and the staff is known for being particularly helpful. 7.8 Good ## Popular amenities - Pool - Bar - Spa - Parking available - Gym - Breakfast available £42 includes taxes & fees 18 Nov - 19 Nov ## Room options ### Check availability for these dates Tonight [Nov 17 - Nov 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 18 - Nov 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 21 - Nov 23](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 28 - Nov 30](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1832788&PinnedHotelID=1832788&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/3f5258c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room, Garden View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - 7319 sq ft - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/299aab82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, Garden View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - 4294 sq ft - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/a116a4e8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King Room, River View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - River view - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/3f5258c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand King Room, Garden View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/299aab82.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room, River View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - River view - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/d080340b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin Room, Garden View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - Sleeps 3 - 2 Single Beds ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/3f5258c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand King Room, River View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - River view - Sleeps 3 - 1 Queen Bed ![Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/d080340b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Twin Room, River View ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - River view - Sleeps 3 - 2 Single Beds ![Superior Suite | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/77277163.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - Sleeps 3 - 1 Queen Bed ![Executive Suite | Living room | LCD TV](https://images.trvl-media.com/lodging/2000000/1840000/1832800/1832788/70f74c35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Air conditioning Free cots/infant beds LCD TV Blackout curtains Bathrobes Private bathroom Separate bath and shower Minibar - Sleeps 3 - 1 Queen Bed ## You may also like Ad ![Executive lounge](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/90000000/89710000/89705200/89705105/34452c6e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sheraton Xi'An Chanba Baqiao - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXian-Hotels-Jin-Jiang-International-Hotel-Xian.h1832788.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXian-Hotels-Jin-Jiang-International-Hotel-Xian.h1832788.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.34108%2C108.93947&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1N1cEhCxVhIa1p_O2Q3NzD3DMOA=) No. 6 West Section, Euro Asia Avenue, Chan Ba Ecological District, Xi'an, Shaanxi, 710021 #### What's nearby - Xi'an Public Library - 4 min drive - 2.1 miles - Chang'an University (Weishui Campus) - 5 min drive - 3.1 miles - Daming Palace National Heritage Park - 6 min drive - 3.9 miles - Xi'an City Walls - 9 min drive - 5.6 miles - Xi'an Bell Tower - 11 min drive - 7.0 miles #### Getting around - Xingzheng Zhongxin Station - 3 min walk - Xi'an North Railway Station - 10 min drive - Xi'an (XIY-Xianyang Intl.) - 19 min drive #### Restaurants - ‪星巴克 - ‬8 min walk - ‪棒！约翰 - ‬11 min walk - ‪Costa Coffee 咖世家 - ‬18 min walk - ‪Burger King 汉堡王 - ‬17 min walk - ‪Club InterContinental - ‬2 min walk ## About this property ### Jin Jiang International Hotel Xi'an Luxury hotel located in Weiyang At Jin Jiang International Hotel Xi'an, you can look forward to a terrace, a garden and dry cleaning/laundry services. Take some time to relax at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants, which feature Chinese cuisine and more. Free in-room WiFi is available to all guests, along with a bar and a gym. You'll also find perks such as: - An indoor pool and a children's pool - Buffet breakfast (surcharge), bike hire and self-parking (surcharge) - Babysitting (surcharge), newspapers in the reception and concierge services - A lift, meeting rooms and luggage storage Room features All 353 rooms boast comforts such as 24-hour room service and air conditioning, as well as thoughtful touches such as free WiFi and safes. Other conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with separate baths/showers and free toiletries - LCD TVs with cable channels - Daily housekeeping and desks ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/3800/3708/fc04a836.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Xian Hotel Lianhu - Pool - Hot tub - Spa - Parking included 8.2 Very good 108 reviews £47 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=3708&PinnedHotelID=3708&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/23000000/22820000/22819000/22818908/47ee39a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Xi'an North Weiyang - Spa - Parking included - Free WiFi - Restaurant 9.2 Wonderful 43 reviews £44 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=22818908&PinnedHotelID=22818908&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/36000000/35820000/35816400/35816349/38b002fa.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HeSu DESIGNER Hotel & Suites - Xi'an Drum Tower & YONGNING Gate Branch Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 82 reviews £32 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=35816349&PinnedHotelID=35816349&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/2000000/1430000/1429700/1429664/8f6f974b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Mercure Xian Renmin Square Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 385 reviews £33 includes taxes & fees 24 Nov - 25 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1429664&PinnedHotelID=1429664&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/94000000/93110000/93108400/93108388/a4a32858.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### JW Marriott Hotel Xi'an Weiyang - Pool - Spa - Free WiFi - Restaurant 9.6 Exceptional 49 reviews £76 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=93108388&PinnedHotelID=93108388&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CNY 68 per person)](https://images.trvl-media.com/lodging/18000000/17440000/17437800/17437715/e8e6cb35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xi'an Eastern House Boutique Hotel Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 495 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=17437715&PinnedHotelID=17437715&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/113000000/112490000/112487000/112486942/e575286b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maiyue Hotel Xi’an City Center - Free WiFi - Restaurant - Air conditioning - Gym 10 Exceptional 3 reviews £36 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=112486942&PinnedHotelID=112486942&HadPinnedHotel=true®ionId=-1&adults=2) ![Studio Suite, 1 King Bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV](https://images.trvl-media.com/lodging/91000000/90270000/90266500/90266478/e59e89c1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fairfield By Marriott Xi'An Chanba Baqiao - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 15 reviews £41 includes taxes & fees 22 Nov - 23 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=90266478&PinnedHotelID=90266478&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast, lunch, dinner served; Asian cuisine ](https://images.trvl-media.com/lodging/39000000/39000000/38998800/38998758/3348021e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Xi'an North by IHG Weiyang - Pool - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 21 reviews £81 includes taxes & fees 23 Nov - 24 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=38998758&PinnedHotelID=38998758&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/39000000/38540000/38534000/38534000/fa8dacd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jinmao Hotel Xi'an Downtown Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 117 reviews £36 includes taxes & fees 18 Nov - 19 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=38534000&PinnedHotelID=38534000&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Parking on site (CNY 48 per day) - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 150 to 150 per person - 3 restaurants - A bar/lounge ### Restaurants on site - CAFÉ BERLIN - DRAGON PALACE - ZEN TEABAR KITCHEN ### Things to do - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa - Gym - Indoor pool ### Family friendly - Babysitting (surcharge) - Children's pool - In-room cot - Indoor pool - Laundry facilities - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Newspapers in lobby - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - Garden - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Wheelchair-accessible parking ### More - 6 floors - Ballroom - Banquet hall - Built in 2008 ## Room amenities ### Bedroom - Blackout drapes - Free cot - Rollaway/extra bed (surcharge) ### Bathroom - Dressing gowns - Free toiletries - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Free bottled water - Minibar ### More - Air conditioning - Desk - Safe ## Policies ### Check-in Check-in time starts at 2 PM Minimum check-in age - 18 ### Special check-in instructions Front desk staff will greet guests on arrival at the property At check-in, guests must provide a negative PCR COVID-19 test result Guests providing a negative COVID-19 test result must have been tested no more than 48 hours prior to check-in ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome Rollaway/extra beds are available. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: approximately CNY 150 to 150 for adults and CNY 0 to 150 for children - Self-parking fee: CNY 48 per day - Rollaway beds are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Breakfast fees are based on a child’s height. Breakfast is included for children under 3.9 feet (1.2 meters), and a reduced fee is charged for children under 4.9 feet (1.5 meters). If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Hotel Kempinski Xian Jin Jiang International Hotel Kempinski Hotel Xian Xi'an Kempinski Xian Kempinski Xian Xi'an Xian Kempinski Xian Kempinski Hotel Kempinski Hotel Xi'An China/Shaanxi Jin Jiang International Xi'an Jin Jiang International Jin Jiang Xi'an China Shaanxi Jin Jiang International Hotel Xi'an Hotel Jin Jiang International Hotel Xi'an Xi'an Jin Jiang International Hotel Xi'an Hotel Xi'an Jin Jiang International Hotel Xi'an China/shaanxi ## Frequently asked questions ### Does Jin Jiang International Hotel Xi'an have a pool? > Yes, this property has an indoor pool and a children's pool. ### How much does it cost to stay at Jin Jiang International Hotel Xi'an? > As of 17 Nov 2025, prices found for a 1-night stay for 2 adults at Jin Jiang International Hotel Xi'an on 23 Nov 2025 start from £46.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Xian-Hotels-Jin-Jiang-International-Hotel-Xian.h1832788.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Jin Jiang International Hotel Xi'an pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Jin Jiang International Hotel Xi'an? > Self-parking is available for CNY 48 per day. ### What time is check-in at Jin Jiang International Hotel Xi'an? > Check-in begins at 2 PM. ### Where is Jin Jiang International Hotel Xi'an located? > Located in Weiyang, this luxury hotel is 2 mi (3.2 km) from Xi'an Public Library and within 6 miles (10 km) of Chang'an University (Weishui Campus) and Daming Palace National Heritage Park. Xi'an City Walls and Han Chang'an Cheng are also within 6 miles (10 km). Xingzheng Zhongxin Station is only a 3-minute walk and Fengcheng 5-lu Station is 16 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Jin Jiang International Hotel Xi'an Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 17 6 - Okay 8 4 - Poor 2 2 - Terrible 0 ### 8.6/10 Cleanliness ### 8.4/10 Staff & service ### 4.0/10 Amenities ### 8.0/10 Property conditions & facilities ### 2.0/10 Eco-friendliness ### 6/10 Okay #### francesca 4 Jan 2025 Liked: Cleanliness Disliked: Amenities Molto gentile la manager della reception, l'unica a parlare inglese. Per essere un international hotel la valutazione non può essere positiva ##### francesca Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Beejan, San Diego 21 Jun 2016 Disliked: Staff & service, property conditions & facilities #### Not the Kempinski quality I always dreamed of Booked this over Hilton, Sofitel, and a few other big name 5 stars. It was comparable in price but so many negatives. Bad pool, bad restaurants, poor service. I was really surprised as I always thought Kempenski was at the top and I've always wanted to stay there. So far away from the city...about 30-40 min away from everything. Ended up eating dinner at Sofitel in the city and was blown away...and pretty sad we didn't stay there. I really have nothing good to say, it looked like a 3 star hotel over looking a dirty river. Also, indoor pool was not very clean. In addition to enforcing their swimming cap policy (I have a shaved head). Breakfast was terrible, ingredients were lacking. Not even any decent coffee. Very disappointing. I've lived in China over 4 years, so I am not just complaining about it. Also...I stayed with a Chinese female friend. She called for late checkout, they told her no. (she spoke in chinese) I called back, asked the same question (in english), they said sure with no hesitation. That was pretty rude and she is still angry about it....pretty sure it was because I was not Chinese. ##### Beejan ### 6/10 Okay #### Verified traveller 12 Nov 2015 #### 西安の六つ星ホテルとその評価 市外で、ホテルの周りには観光地が殆ど無い。タクシーで30分以上移動しなければならない。また、ホテルでの食事は、六つ星ホテルとは思えない程、普通である。部屋に無料のインスタントコーヒーは無く、ミルクと砂糖の混ざったカフェオレテイストのインスタントしかなかった。ドイツビールをホテルの飲み屋で作っているらしく、味は非常に上品で質の高いお酒であった。 ##### Verified traveller ### 10/10 Excellent #### KEN, JAPAN 10 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 郊外の静かなホテル 清潔感があり綺麗なホテルでした。フロントの対応も丁寧でした。WiFiは日本に比べ速度は低いですが問題なくつながります。中華レストラン、ドイツビアバーに行きましたが非常に美味しかったです。 ##### KEN ### 8/10 Good #### Verified traveller 10 Nov 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### good value Good value for a Kepinski. The german pub was nice. ##### Verified traveller ### 6/10 Okay #### okunibob 26 Oct 2015 Disliked: Cleanliness #### 静かなホテル 西安郊外の静かなドイツ系ホテルで、マアマアです。朝食込みでホテルを予約をできなかったので、ホテルで朝食を取ると３倍の１５０元取られました！！（予約時にしていれば５０元？らしい） ##### okunibob ### 6/10 Okay #### Claudia, Wuxi 21 Sept 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### nice installations, great staff Nice installations, though very far away from everything, was a bit disappointed about breakfast as I had very high expectations due to the reviews I had seen....was nice but nothing exceptional. I was in Sanya Kempinsky recently and THAT was a breakfast buffet. The bar closes at 10pm!!!!!, which was unexpected too when we went for a night cap at 10:05. All in all, nice. ##### Claudia ### 8/10 Good #### Verified traveller 4 Aug 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice hotel for the price! This hotel is a little bit out of the way from the city, but it was very convenient to go to see the Terracotta soldiers museum. The hotel and the grounds are beautiful. The room was big and the pool was great for the kids. They had a decent breakfast buffet included in the room rate. The only thing that was a downer was that the fridge in the room did not work and that the carpet was dirty. Otherwise our stay in this hotel was perfect! ##### Verified traveller ### 8/10 Good #### HO, Beijing 5 May 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel outside of Xian on a nice river peninsula very large rooms, very comfortable beds/room/bathroom equipment, art decorated/modern stylish hotel located on a river peninsula inside a park, Paulaner beer/grill parties on the river side, rental bicycles available, satisfying breakfast buffet for Europeans as well, large bar with outside terrace + river view, very close to access road G30 to terracotta army museum, absolutely recommendable for visits in Xian ##### HO ### 8/10 Good #### Verified traveller 2 May 2015 Liked: Cleanliness, room comfort #### Nice hotel out of the busy centre In general, it was quite a good and relaxing stay. Lobby's beautiful and smells good. Hotel lounge is nice and peaceful. Western food is ok and food was served warm as per my request. In-door dining was ok as well. I asked for breakfast and they forgot to include a glass of orange juice and when I mentioned that to them through the phone, they gave me two glasses and apologised. Check in was ok. Staff told me that my room has not been organised so I had an upgrade and stayed in the executive lounge. Although the room doesn't really feel like it but it's comfortable enough. The room had quite some tricky switches for the lights and some are apparently not working. It shouldn't generally be like it and should be easy for guests and not be like a guessing game. For my first dinner, I didn't want to eat in my room but the staff pushed it a bit and even offered to bring a table but I was firm and said no. Their western cafe was closed then maybe because there weren't a lot of hotel clients. So they just offered to bring the food to the lounge which eased my disappointment. I felt like not all staff greet you when they see you or is it the culture of the host country? Probably. But I think being a 5 star hotel, it shouldn't be that way. My biggest disappointment was that their pool was under maintenance. They mentioned it through their website but of course some clients would not be able to check. Overall it's a good looking and comfortable hotel but I've stayed in better ones. ##### Verified traveller ### 8/10 Good #### Phil, Houston, Texas 1 Dec 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Palatial Hotel a long way out of town Stayed at this hotel by accident and it turned out to be graet value once we finally got there, but almost impossible to get to- especially from downtown X'ian. Do not recommend unless you have a driver, a car, or pre-arranged transportation, which can be extremely expensive!! Food and services within the hotel were also very expensive, which is a problem seeing that it is almost impossible to escape to eat somewhere else!! ##### Phil ### 8/10 Good #### EdM, Seattle 23 Sept 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel but out of the way Hotel rooms are nice and the overall appearance is nice, but it is out of the way. Nice park like setting on the river. The check in desk was very helpful, I'd made a date error in booking and didn't show up as reserved so they had canceled my booking. She spent time and resurrected the booking so I could keep my hotel.com rates. But - this hotel is in a new area. There is not much around it, you need to take a cab everywhere. I'd say half of the cab drivers couldn't find the hotel. ##### EdM ### 10/10 Excellent #### Verified traveller 16 Jul 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Super Hotel Der Service in diesem Hotel war hervorragend. Die Mitarbeiter waren sehr höfflich und sehr hilfsbereit. Die Ausstattung bedarf allerdings einer Modernisierung um den Standard der anderen Kempinski Hotels zu erreichen. Super Service im Paulaner mit sehr gutem deutschem Essen. ##### Verified traveller ### 10/10 Excellent #### Verified traveller 26 Jun 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很大，会议型酒店 酒店在新区，绿化很好。有巨大的会议中心，开会的住客较多。如果是纯旅行，离市中心有些距离，最好自己开车。 ##### Verified traveller ### 10/10 Excellent #### Verified traveller 21 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel for the price Good. Overall nice place to stay with family. Friendly staff. ##### Verified traveller ### 8/10 Good #### TIGER, 東京 20 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゆったりと滞在できた。 ホテルの設備、スタッフの質についてはレベルが高い。難点があるとすれば立地。観光スポットから外れてしまっている。更に西安は元々観光客の数に対してタクシーが少ない。ホテルでタクシーを呼んで貰っても来るまでに時間が掛かる。 ##### TIGER ### 8/10 Good #### Verified traveller 10 May 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Silence in the city Nice hotel located out of the city center with relaxing environment, new renovation, food was good. But hotel facilities are a bit less than expected, there was no spa at all. Overall I would recommend for a short stay with short plan for visit ##### Verified traveller ### 6/10 Okay #### Michelle, Beijing 6 May 2014 Liked: Room comfort #### Satisfactory The hotel has a renovated and non renovated wing so be aware of this! They did try to tell us that the hotel was full and we needed to be in an unrenovated room which was old and smelly. (perhaps they thought that this was acceptable due to us using our hotels.com room credits??!!) they did change our room twice after the second room refrigerator and a/c did not work….so, clean, nice breakfast included, large hotel, pleasant but not perfect. ##### Michelle ### 6/10 Okay #### TB, texas 23 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities Disliked: Room comfort #### Xian - nice hotel ruined by no air conditioner Beautiful interior and exterior and nice room ( not sure about 5 star, but still nice). But no air conditioner!!! Their solution was for us to open the windows at night. Overall, wouldn't go back. It is pretty far from the city center as well. Awesome staff though who were very helpful (outside of the air conditioner). ##### TB ### 8/10 Good #### Verified traveller 21 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Xian Kempinski The hotel was clean and good. The staff was excellent and provided the best service. The restaurants in the hotel provided the best food. Really enjoyed the stay. Only down side is that the hotel is located too far from the city center. ##### Verified traveller ### 8/10 Good #### Peter A, Berlin 4 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Schönes Hotel nähe Terrakottaarmmee in Xiang Sehr gepflegtes Hotel und sehr freundliches und hilfsbereites deutsches Personal in der Führungsebene. Leider hatten wir während unseres 2 Tägigen Aufenthaltes Pech mit der Aussicht auf die Umgebung. Es lag eine sehr starke Smogschicht über Xiang, die stellenweise nur eine max. Sicht von 50-100 Meter auf die schöne Umbebung des Hotels erlaubte. Mein Sohn war 2 Wochen davor in Xiang und hatte bei angenehmen Temperaturen von 15-20 Grad C eine hervorragende Sicht. Das Frühstücksbuffet im Hotel war reichhaltig und für jeden Geschmack sehr gut ausgestattet. ##### Peter A ### 8/10 Good #### Fuad, Baku 2 Jan 2014 Liked: Cleanliness, staff & service #### was too cold in room staff needs improvement ##### Fuad ### 10/10 Excellent #### Verified traveller 11 Sept 2013 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Loved it! Love the hotel, the food, very comfortable, peaceful, very satisfied. ##### Verified traveller ### 6/10 Okay #### Verified traveller 22 May 2013 Liked: Cleanliness, room comfort Disliked: Staff & service #### I expected more from such a hotel I expected more from such a hotel. Specially service of the staff was not so good, politeness makes them too complicated and unefficient ##### Verified traveller ### 8/10 Good #### Sharon, Philippines 6 Apr 2013 Liked: Cleanliness, staff & service, property conditions & facilities #### Terrocotta Warriors My friend and I booked this hotel as it was close to the Terracotta warriors museum. We took a metered cab from the airport which was 171 RMB. Most of the cab driver wanted a flat fee of 200 RMB. The hotel is located where either the development had stopped or is lagging far behind what was originally planned as it seems to be in the middle of nowhere. We wanted to go see the Muslim quarter. It took us an hour to wait for a taxi that the concierge had called for us. Returning from the Muslim quarter caused some grief as we were refused by a few taxi drivers. We ended up taking a taxi for 100 RMB, twice the price to get there. There seems to be a dearth of taxis as even locals were getting turned down. The hotel is 5 star. My friend ended up changing rooms because his room was too hot. I set my temp to 23C but it never got below 25C. The meals we had there were very good. The hotel arranged for a taxi to take us to the Terracotta Warriors and the taxi driver arranged for a tour guide. Her English was perfect. She had 10 years experience in leading tours and knew her stuff. Her cost was 150 RMB from 9AM until 2PM. She arranged for us to have a traditional lunch which was very good. The taxi driver cost 350 RMB to take us there, wait and return us to the hotel. I thought this was very reasonable to have a guaranteed ride to the hotel. If you're only in Xi'an for a short stay, this hotel is very good place to stay. The staff speaks very good English and were very helpful. ##### Sharon ## Expedia's Latest Trends ### Hotels > [Hotels in Nusa Penida](https://www.expedia.co.uk/Destinations-In-Nusa-Penida.d553248635996998487.Hotel-Destinations) > > [The Angel of Corbridge Limited](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-The-Angel-Of-Corbridge-Limited.h6676418.Hotel-Information) > > [Aloft San Francisco Airport](https://www.expedia.co.uk/San-Francisco-Hotels-Aloft-San-Francisco-Airport.h13950.Hotel-Information) > > [AQUA Hotel Silhouette & Spa - Adults Only](https://www.expedia.co.uk/Malgrat-De-Mar-Hotels-AQUA-Hotel-Silhouette-Spa-Adults-Only.h1418248.Hotel-Information) > > [Nômade Temple Holbox](https://www.expedia.co.uk/Isla-Holbox-Hotels-Nomade-Holbox.h75865235.Hotel-Information) > > [Blakes Hotel London](https://www.expedia.co.uk/London-Hotels-Blakes-Hotel-London.h28508.Hotel-Information) > > [Family-Friendly Hotels in Paris](https://www.expedia.co.uk/Paris-Hotels-Family-Friendly-Hotel.0-0-d179898-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Melia Paris Vendôme](https://www.expedia.co.uk/Paris-Hotels-Melia-Paris-Vendome.h794330.Hotel-Information) > > [Hostels Lancaster](https://www.expedia.co.uk/Lancaster-Hostels.d4673-aaHostels.Travel-Guide-Accommodation) > > [Kimpton Shinjuku Tokyo by IHG](https://www.expedia.co.uk/Tokyo-Hotels-Kimpton-Shinjuku-Tokyo-By-IHG.h42600519.Hotel-Information) > > [Family-Friendly Hotels in Dubai Marina](https://www.expedia.co.uk/Dubai-Marina-Dubai-Hotels-Family-Friendly-Hotel.0-n6147415-0-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Seashell Suites and Villas](https://www.expedia.co.uk/Candolim-Hotels-Seashell-Suites-And-Villas.h12778567.Hotel-Information) > > [Summerville Vacation Homes by Columbia Management](https://www.expedia.co.uk/Orlando-Hotels-Summerville-Vacation-Homes-By-Columbia-Management.h20231360.Hotel-Information) > > [Kimpton Marlowe Hotel by IHG](https://www.expedia.co.uk/Boston-Hotels-Kimpton-Marlowe-Hotel.h903185.Hotel-Information) > > [HiltonHotels Hotels in Fuerteventura](https://www.expedia.co.uk/Fuerteventura-Hotels-Hilton-Hotels.0-0-d1263--bHiltonHotels.Travel-Guide-Filter-Hotels) > > [Medplaya Hotel Bali](https://www.expedia.co.uk/Benalmadena-Hotels-Medplaya-Hotel-Bali.h2401914.Hotel-Information) > > [Hotel du Vin & Bistro Glasgow](https://www.expedia.co.uk/Glasgow-Hotels-Hotel-Du-Vin-Bistro-Glasgow.h7728220.Hotel-Information) > > [Hotels in Dalaman](https://www.expedia.co.uk/Dalaman-Intl-Airport-Hotels.0-aDLM-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from St. Peter (JER) to Elche (ALC)](https://www.expedia.co.uk/lp/flights/jer/alc/jersey-to-alicante) > > [Flights from Cardiff (CWL) to Dundee (DND)](https://www.expedia.co.uk/lp/flights/cwl/dnd/cardiff-to-dundee) ### Cars > [Car hire in Neath](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Neath.d177961.Car-Hire-Guide) > > [Car hire in Catania](https://www.expedia.co.uk/Compare-Cheap-Car-Hire-In-Fontanarossa.d6027183.Car-Hire-Guide) > > [Thrifty Car Rental Destinations In Europe](https://www.expedia.co.uk/Thrifty-Car-Rental-Destinations-In-Europe.d6022967-c45.Car-Rental-Destination-Suppliers) ### Packages > [Patmos Holidays](https://www.expedia.co.uk/Patmos.d6143105.Holidays-City-Breaks) > > [French Quarter Holidays](https://www.expedia.co.uk/French-Quarter.d800072.Holidays-City-Breaks) > > [Kingfisher Shopping Centre](https://www.expedia.co.uk/Kingfisher-Shopping-Centre-Redditch.d553248621594952100.Attraction) > > [Duthie Park Winter Gardens](https://www.expedia.co.uk/Duthie-Park-Winter-Gardens-Ferryhill.d6083363.Attraction)