Title: Grand Noble Hotel Xi'an Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Noble Hotel Xi'an Baroque hotel with 3 restaurants and health club ![Front of property](https://images.trvl-media.com/lodging/2000000/1670000/1665400/1665397/be6d0198.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/ef166ba0-af95-4db0-8ca4-b4ebe775e0ad-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Lobby sitting area](https://images.trvl-media.com/lodging/2000000/1670000/1665400/1665397/eb0722ed.jpg?impolicy=resizecrop&rw=297&ra=fit) ![LCD TV, iPod dock](https://images.trvl-media.com/lodging/2000000/1670000/1665400/1665397/547fd99e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1670000/1665400/1665397/6e9acf1b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Noble Hotel Xi'an offers a comfortable city center base with massages, hydrotherapy at the sauna, and dining at three restaurants. Practical amenities include dry cleaning, complimentary WiFi, and luggage storage. 8.4 Very good ## Popular amenities - Bar - Spa - Gym - Breakfast available - Room service - Parking included ## Room options ### Check availability for these dates Tonight [Nov 2 - Nov 3](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 3 - Nov 4](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=1665397&PinnedHotelID=1665397&HadPinnedHotel=true®ionId=-1&adults=2) ## You may also like Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4630000/4624400/4624387/w4000h2608x0y59-893322ef_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Westin Xian Qujiang New District - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 269 reviews £92 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Xian-Hotels-The-Westin-Xian.h4624387.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=3163&destination=Xi'an&destType=MARKET&latLong=34.259416,108.947039&searchId=d7cc0f88-fe06-4dca-8779-253ceca0df60&top_cur=GBP) Ad ![Lobby sitting area](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38130000/38128000/38127965/a79a42d6_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Ritz-Carlton, Xi'an Yanta Qu - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FXian-Hotels-Grand-Noble-HotelXian.h1665397.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FXian-Hotels-Grand-Noble-HotelXian.h1665397.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.26111%2C108.95135&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CTaxQPx6-MyMHYLl9yJNJDBesYg=) No.334 East Street, Xi'an, Shaanxi, 710001 #### What's nearby - Xi'an City Walls - 1 min walk - 0.0 miles - Xi'an Bell Tower - 10 min walk - 0.6 miles - Great Mosque of Xi'an - 12 min walk - 0.7 miles - Xi'an Jiaotong University - 4 min drive - 2.1 miles - Giant Wild Goose Pagoda - 7 min drive - 4.2 miles #### Getting around - Xi'an Station - 6 min drive - Zhonglou Station - 14 min walk - Xi'an (XIY-Xianyang Intl.) - 42 min drive #### Restaurants - ‪Dairy Queen - ‬8 min walk - ‪McDonald's (麦当劳) - ‬9 min walk - ‪Burger King 汉堡王 - ‬7 min walk - ‪西安饭庄 Xi'an Hotel - ‬2 min walk - ‪星巴克 - ‬5 min walk ## About this property ### Grand Noble Hotel Xi'an Luxury hotel near Xi'an City Walls Located close to Xi'an Bell Tower and Great Mosque of Xi'an, Grand Noble Hotel Xi'an provides a corner/local shop, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a body wrap or hydrotherapy. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Stay connected with free WiFi in public areas, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception. Additional perks include: - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - ATM/banking services, a 24-hour front desk and concierge services Room features All 428 rooms feature comforts such as air conditioning and bathrobes, as well as thoughtful touches such as safes and WiFi. Extra amenities include: - Bathrooms with rainfall showers and hairdryers - LCD TVs with satellite channels - Daily housekeeping and desks ## Similar properties ![Rooftop terrace](https://images.trvl-media.com/lodging/39000000/38540000/38534000/38534000/fa8dacd1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Jinmao Hotel Xi'an Downtown Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 113 reviews £39 includes taxes & fees 12 Nov - 13 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=38534000&PinnedHotelID=38534000&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 2 Single Beds | Bathroom | Shower, rainfall showerhead, hair dryer, bathrobes](https://images.trvl-media.com/lodging/47000000/46410000/46407600/46407508/33c91a4a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Xi'an The Bell Tower Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 125 reviews £44 includes taxes & fees 28 Nov - 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Free WiFi - Restaurant - Air conditioning 8.8 Excellent 384 reviews £37 includes taxes & fees 10 Nov - 11 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1429664&PinnedHotelID=1429664&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (CNY 68 per person)](https://images.trvl-media.com/lodging/18000000/17440000/17437800/17437715/e8e6cb35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Xi'an Eastern House Boutique Hotel Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.8 Exceptional 490 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=17437715&PinnedHotelID=17437715&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/93000000/92920000/92916100/92916053/eab1d3d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moxy Xi'an Downtown Xi’an City Center - Parking included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 16 reviews £43 includes taxes & fees 4 Nov - 5 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=92916053&PinnedHotelID=92916053&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/5000000/4330000/4326700/4326634/925716ba.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Xi'an North City Hotel Lianhu - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 277 reviews £48 includes taxes & fees 3 Nov - 4 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=4326634&PinnedHotelID=4326634&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (CNY 50 per day) - Available in some public areas: Free WiFi ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site ### Food and drink - Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 118 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Bella Donna International - Gordons Lounge - Yummy Cafe ### Things to do - Health club - Piano - Sauna - TV in common areas ### Family friendly - Grocery/convenience store - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Turndown service ### Business services - 10,764 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Terrace ### Spa - Aromatherapy - Body wraps - Hydrotherapy - Massage ### Accessibility - Lift ### More - 1 building - 12 floors - Ballroom - Baroque architecture - Built in 2009 - Designated smoking areas - Fireplace in lobby ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Dressing gowns - Hair dryer - Private bathroom - Rainfall showerhead - Shower - Slippers - Towels provided ### Entertainment - IPod dock - LCD TV with satellite channels ### Food and drink - Free bottled water - Limited room service - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Free local calls - Iron/ironing board on request - Safe ## Policies ### Check-in Check-in start time: noon; check-in end time: 6:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures This property is closed from 1 November 2025 to 31 December 2026 (dates subject to change). The property will be renovating from 16 November 2025 to 31 December 2026 (completion date subject to change). The following areas are affected: - Bar/lounge - Business centre - Dining venue - Lift - Exterior - Fitness facilities - Front desk - Guestrooms - Hallway - Laundry facilities - Lobby - Meeting facilities - Parking area - Sauna During renovations, the hotel will make every effort to minimise noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 6 and younger eat free breakfast ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 118 per person - Fee for in-room wireless Internet: CNY 50 per day (rates may vary) - Airport shuttle fee: CNY 350 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Grand Noble Hotel.Xi'an Grand Noble Hotel.Xi'an Hotel Grand Noble Hotel.Xi'an Hotel Xi'an Grand Noble Hotel.Xi'an Xi'an Grand Noble Hotel.Xi'an Grand Noble Hotel Xi'an Hotel Grand Noble Hotel Xi'an Xi'an Grand Noble Hotel Xi'an Hotel Xi'an ## Frequently asked questions ### Is Grand Noble Hotel Xi'an pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Grand Noble Hotel Xi'an? > Self-parking is free at this property. ### What time is check-in at Grand Noble Hotel Xi'an? > Check-in start time: noon; check-in end time: 6:00 AM. ### What time is check-out at Grand Noble Hotel Xi'an? > Checkout is at noon. ### Does Grand Noble Hotel Xi'an provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of CNY 350 per vehicle applies. ### Where is Grand Noble Hotel Xi'an located? > Located in Xi’an City Center, this luxury hotel is within a 10-minute walk of Xi'an City Walls and Xi'an Bell Tower. Great Mosque of Xi'an and Northwest University are also within 3 mi (5 km). Zhonglou Station is 14 minutes by foot and Yongningmen Station is 23 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Grand Noble Hotel Xi'an Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.6 Eco-friendliness ### 8.2 Property conditions & facilities 10 - Excellent 224 8 - Good 289 6 - Okay 69 4 - Poor 22 2 - Terrible 10 ### 10/10 Excellent #### See 10 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities its proximity to metro subway is a plus. ##### See Stayed 3 nights in May 2024 ### 10/10 Excellent #### Ashika 14 Oct 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and hotel. Bar staff and bar needs a bit of attention. ##### Ashika Stayed 3 nights in Jun 2024 ### 8/10 Good #### Verified traveller 28 Oct 2024 Liked: Staff & service, amenities Liked- Good location, spacious room and excellent staff behaviour. Reasonably good spread for breakfast. Disliked- The property is old and seemed to be a little short of maintenance. A little more attention can be given towards cleanliness. Breakfast was good but whatever else we ordered was not as good like everywhere else in China. ##### Verified traveller Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### GLORIA 23 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Es un hotel de muy buena ubicación, muy limpio. ##### GLORIA Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Gregory 12 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was fortunate to be able to stay here for 10 days. It was perfect in every way - especially the quality of everything, and it was the only hotel in China during my month-long visit that had full-throttle internet - being able to get to sites that I couldn't get to from other hotels. The staff was very pleasant and hard-working. ##### Gregory Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Anja 10 Oct 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Die Mitarbeiter des Hotels sprechen Englisch. Die Zimmer sind geräumig und sauber. Etwas hellhörig. Dir Lage des Hotels ist super. Wenige Gehminuten von der Metro Station Bell Tower Linie 2 entfernt. Bekannte Viertel der Stadt sind fußläufig erreichbar. ##### Anja Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Omer F 14 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice Hotel with a Good Location The location of the hotel was great, close to the central area. The room was clean and the service was good. Overall I enjoyed my stay here. ##### Omer F Stayed 3 nights in Jun 2024 ### 4/10 Poor #### Verified traveller 10 Mar 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Avoid if you can Old, decadent hotel in downtown in an area with no services nor shops. Staff is highly inefficient and unprofessional. Air conditioner wasn't working. Not worth for what you pay ##### Verified traveller Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Verified traveller 2 Feb 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything here is so grand! Service was superb. Breakfast was one of the best breakfast I've had in a Hotel. Hotel was super helpful in organising a taxi for us to the Airport. ##### Verified traveller Stayed 2 nights in Jan 2020 ### 8/10 Good #### taehee 9 Jan 2020 Liked: Cleanliness, property conditions & facilities, room comfort 위치가 아주 좋아요 베낭여행자에개 특히 ##### taehee Stayed 9 nights in Dec 2019 ### 10/10 Excellent #### なすごち, 日本、富山 5 Jan 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 夜遅く(午前3時ごろ)のチェックイン・チェックアウトにもかかわらず、スムーズに手続きできました。 フロントスタッフは自動翻訳機を持っています。 私たちのほかにも日本人のツアー客がいました。 タクシーでホテルに行くには漢字でかかれたホテル名のバウチャーを見せると大丈夫です。 朝食もおいしく満足できました。 ##### なすごち Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### Deokho 24 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 아주 좋았어요 깨끗하고 공간도 넓구요 ##### Deokho Stayed 1 night in Sep 2019 ### 8/10 Good #### とんちゃん, 草津市 18 Dec 2019 Liked: Cleanliness, amenities, property conditions & facilities 良い点：室内の備品が充実していた。 悪い点：氷を頼んでも持って来てもらえなかった。カードキーのエラー ##### とんちゃん Stayed 4 nights in Dec 2019 ### 8/10 Good #### Zhi Ping 14 Dec 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We were a bit surprised that the air conditioning in the December period is limited to heater only. It became really hot and unbearable in the room. Luckily, the hotel brought us a fan so that we can cool ourselves off a bit as the heater was way too powerful. The wifi is non-existent because it is extremely slow. ##### Zhi Ping Stayed 2 nights in Dec 2019 ### 6/10 Okay #### Verified traveller 27 Nov 2019 Disliked: Property conditions & facilities 初日の部屋にバスタブがなく、フロントに連絡して翌日から変更してもらった。 クレームを入れなければ、そのままだったかもと思う？と不信感がある ##### Verified traveller Stayed 3 nights in Nov 2019 ### 8/10 Good #### GORDON 24 Nov 2019 Liked: Cleanliness The location is a bit far from metro and it 10 to 15 minutes walking distance to find a restaurant or busy district. The staff is polite but cannot help much in sight seeing information. They don't even know that they have a sauna. Anyway, the sauna was not in operation even in winter time! ##### GORDON Stayed 3 nights in Nov 2019 ### 8/10 Good #### Verified traveller 9 Nov 2019 Liked: Cleanliness, property conditions & facilities, room comfort #### 中心地の鐘楼から近いけれど静かなホテル 西安空港からのバスの終点、鐘楼ホテルから歩いて15分 大通り沿いのわかりやすい場所にあります 鐘楼までの間に手頃な食事場所もあり、ホテルの前がバス停で移動に便利です 日本語を話す人はフロントにはいませんでしたが 英語で何とか情報をもらえました 日本よりホテルでの両替の方がレートが良いです 部屋も清潔で、Wifiもまあまあ、LINEはシャットアウトしてるみたいです TVもNHKは映りません。中国だから情報管理かな？ ##### Verified traveller Stayed 1 night in Nov 2019 ### 8/10 Good #### John 18 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay Nice hotel in a good area. Easy to walk to main tourist sites. Restaurant menu could be improved a little, it is a little confusing - maybe due to translation. We had an incident in a lift. Apparently something went wrong and we dropped one floor which was a little frightening. It gets very busy with tour groups staying there. Breakfast is crazy and the staff try their best Good little bar in the front off the lobby ##### John Stayed 2 nights in Sep 2019 ### 8/10 Good #### KY 15 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenience to public transport and the rooms are clean. ##### KY Stayed 4 nights in Sep 2019 ### 8/10 Good #### RAFAEL E 14 Sept 2019 Liked: Cleanliness, staff & service, room comfort #### Hotel cómodo en Xi’an Buen hotel con muy buena ubicación, es antiguo pero con buen servicio, no le han dado un mantenimiento adecuado a las instalaciones de las habitaciones y tuvimos fallas en el teléfono y en el baño. Pero aún con estas fallas es recomendable ##### RAFAEL E Stayed 2 nights in Sep 2019 ### 10/10 Excellent #### Verified traveller 8 Sept 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Reasonable prized, sumptuous lobby, friendly staff, helpful concierge ##### Verified traveller Stayed 5 nights in Aug 2019 ### 4/10 Poor #### Adam 26 Aug 2019 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities, room comfort #### IT MAY HAVE BEEN "GRAND" IN THE PAST BUT NO LONGER Considering this hotel is used by many tour groups, I was expecting this hotel to be quite nice. I booked 2 nights in a Club Room with Executive Lounge access. Due to availability, my 3rd (and final) night was going to be in a Balcony/Terrace room. Changing rooms didn't bother me. When checking in, they wanted to give me the (cheaper) Balcony/Terrace room for 3 nights. I told them I still wanted 2 nights in a Club Room with Exec Lounge access. I was told the Exec Lounge was closed as no staff turned up to work. I was supposed to have free access to food and beverages from 2 - 5pm. As the Exec Lounge was closed, I was told I could have a free coffee & cookie from the cafe instead. They would also wash 1 t-shirt free of charge per day. I was then told by a manager that he had worked there for over 10 years. At no time in that 10 years had the Exec Lounge been open! I took down 2 t-shirts to be washed (free of charge) and they wanted to charge me. Total CHAOS! The beds were as hard as a plank of wood and the rooms smelt like mildew. Carpet and furniture was quite dated, the bathroom door kept coming off the sliding tracks & water pressure was terrible. When I moved to the Balcony room, the new room also smelt like mildew & the bed was no softer. The concierge was always very helpful & obliging. In an excellent location. Around 8-minutes walk to the Bell Tower. I'd visit Xi'an again but I would probably stay elsewhere. ##### Adam Stayed 2 nights in Aug 2019 ### 8/10 Good #### Verified traveller 19 Aug 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Struttura un po' datata e probabilmente più improntata ad una clientela locale piuttosto che internazionale,tanto è vero che non parlano granché inglese. Sembra particolarmente utilizzato per i viaggi di gruppo, probabilmente anche per la facilità di accesso e parcheggio. Ciò detto, si tratta di un hotel molto comodo, in posizione ottima (meno di un km dalla torre della campana, in pieno centro), vicino alla metropolitana ma in una zona meno trafficata. Consigliatissimo per soggiorni brevi di viaggiatori che trascorrono la gran parte del tempo in giro. ##### Verified traveller Stayed 2 nights in Aug 2019 ### 8/10 Good #### Andrea 17 Aug 2019 Liked: Cleanliness, staff & service, room comfort #### Molto buono Nell’albergo in zona centralissima, comodo a mezzi e metropolitana. Colazione abbondante e curata. Palestra piccolina ##### Andrea Stayed 2 nights in Aug 2019 ### 8/10 Good #### Bengt 29 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Prisvärt och centralt Spännande och ovanlig lösning för vårt badrum. Inte nyrenoverat, men helt OK standard med tanke på priset. Bra frukost med stort urval av asiatiska rätter. ##### Bengt Stayed 3 nights in Jul 2019