Compare and book 5 Star hotels in Westlington, Aylesbury

"Overall the hotel was good, as was the food but the room let it down. We booked a 'Snug' and on arrival it was very cold. The heater was barely blowing warm air so we were moved into a warmer room. It was VERY small with no storage whatsoever, not even a shelf. The windows were filthy and the room was too dark. The very tiny bathroom didn't lend itself to be a wet room, condensation galore with no air vent which soaked the loo including the toilet paper. We found the room very frustrating to stay in and 2 people can't even pass each other without difficulty. Very annoying when you can barely move with nowhere to put anything. Bed was fairly comfortable, albeit a bit firm but we slept ok. If you don't mind very limited space and walking across the road to a separate building to stay then it's ok but don't expect any space. You also only get one hanger to hang clothes. You do at least get a wardrobe but that's it. Afternoon tea was delicious, as was the Thai. If the rooms were warmer, more spacious and they cleaned the windows so you could see out we might go back. They hide the dirt with dark shutters. The service and the food was exceptional but room was very disappointing. "

"Very friendly staff, clean rooms, great location."

"Practically no noise isolation from the street where the music was blasting until 1am. Had very poor sleep. A day before arriving I had noticed several messages in the app asking me to confirm my stay “within 24h or my booking will be released” (aka cancelled). I had not received notifications for those and the times had passed. I shouldn’t need to confirm a booking that has already been confirmed. I’m not even sure if these messages were legitimate or scams in which case the hotel should increase its IT security. Receptionist had trouble finding my booking. Afterwards when she did, she had trouble finding that it was paid for. I had to prove it myself and she still was not convinced. Finally, the hotel itself is very simple, definitely not a 5 star hotel. It is no better (or worse) than the likes of Premier inn or travelodge. In fact in those you are guaranteed to have a good nights sleep because they make that a priority, whereas here there is no noise isolation."