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From the moment my car pulled up to the entrance it was clear that attention to detail, excellent and courteous staff and the highest level of customer service was the order of the day. I booked a "Club room" and was astounded by the high level of opulence the room offered. From the concierge welcome ...
Elegant blast back into the past, beautifully restored and extremely comfortable. One of the best hotels I have stayed in in the world. Only down side food & drink a bit on the pricey side for India! Overall fantastic!!!!!
Great stay. Nice room with lovely views. Slight delay during check-in but nothing excessive. Breakfast was delicious and fresh. There is an attached nightclub which can create some crowds and noise when outside, but the rooms are well insulated enough so as that we did not hear a thing.
Hotel demanded charge authorization upon arrival but refused to provide a written charge amount and then proceeded to charge slightly more than the Expedia quote given in Rupees. THEN the hotel in India converted the bill to US Dollars at their desk rate to inflate the final charge by 5%. Should ...
Though Expedia messed up by not sending the confirmation of my booking to Hotel. The Hotel staffs took all the initiative and gave me the room and sorted out all matters in the most efficient manner.
This review will reflect my exceptions as a business traveler, not as a tourist. Liked the location - close to airport, in a large area. Very artsy decor, sometime less practical than one would like. Also too much emphasis on technology - for example, the room control is through an iPad, which is ...
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