Compare and book 5 Star hotels in Keramies, Chania

"All staff were great. It is a beautiful hotel - extremely well constructed and expertly finished (been open for less than one year). The restaurant meals were superb - we were booked in for 2 nights and had both dinners there. Breakfast was equally good. Had a somewhat challenging issue with the room heat - even with that, I would not diminish the excellent rating for this hotel. Definitely recommend highly. "

"Honestly one of the worst hotel I’ve been to. The room for 3 was clearly for 2, with the 3rd person supposed to either sleep on the sofa that’s not a sofa bed, or in a tiny that’d barely fit a teenager. The staff is nice but the owner, an old lady, is the rudest person I’ve met. I asked for Tabasco and she literally told me to go and buy it myself. The breakfast is terrible, we stopped having it after 3 days because we couldn’t see it anymore. The “pool” is at best a bath tub. This is NOT a 5*, at best, best, 3*. You should avoid "

"Cleanliness, friendly, hospitality "

"Amazing hotel, staff were so lovely! The food is very tastey and flavourful. The pools were abit cooler but still okay to have a swim in. The rooms are amazing, the staff upgraded us and we had our own plunge pool which was a nice bonus. The spa facilities are brilliant and the massages are amazing. Will definitely be staying here again. Thank you so much!!!!"

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"The property was nice and very well kept. The staff at the front desk were not very kind except for one customer relations woman who was very helpful and lovely. I think her name was Marialena. She went out of her way to be accommodating and caring and helpful. Otherwise the other front desk staff were not particularly welcoming. The breakfast was a bit limited in its choices especially for healthier options such as fresh fruit. "