Avra Imperial Hotel

Photo gallery for Avra Imperial Hotel

Primary image
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas
Indoor pool, 4 outdoor pools, open 9:00 AM to 7:00 PM, free pool cabanas

Overview of Avra Imperial Hotel

VIP Access

Avra Imperial Hotel

5.0 star property

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • All-inclusive
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Kolymvari, Platanias, Crete Island, 73006

Explore the area

  • Popular LocationOrthodox Academy of Crete11 min walk
  • Popular LocationAfrata Beach9 min drive
  • Popular LocationRavdouha Beach33 min drive
  • AirportChania (CHQ-Ioannis Daskalogiannis)43 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Choose dates to view prices

About this area

Kolymvari

Located in Platanias, Avra Imperial Hotel is connected to the convention centre. Old Venetian Harbor is a notable landmark, and the area's natural beauty can be seen at Falassarna Beach and Balos Beach. Scuba diving and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and cave exploring nearby.

What's nearby

  • Orthodox Academy of Crete - 11 min walk
  • Máleme Beach - 6 min drive
  • Afrata Beach - 9 min drive
  • Ravdouha Beach - 33 min drive
  • Aghios Pavlos Beach - 57 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 43 min drive

Restaurants

  • Argentina Kapenekis - 2 min walk
  • Freshness - 7 min walk
  • Ioannis Kafenagogeio - 9 min walk
  • Vicenzos Cornaros - 3 min drive
  • Kali kardia - 6 min drive

About this property

Avra Imperial Hotel

Upscale hotel on the beach, with 4 outdoor swimming pools
Catch some rays at the beach or spend the day relaxing at Avra Imperial Hotel's full-service spa. Then enjoy a meal at one of the hotel's 5 restaurants. Change of towels is available on request
Avra Imperial Hotel offers 328 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LED televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a spa tub, a sauna, a fitness centre and a children's pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision. Guests aged under 15 years old are not allowed in the health club, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Apivita Spa has 9 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

All-inclusive details

All-inclusive room rates at Avra Imperial Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Languages spoken

English, French, German, Greek, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the industry cleaning and disinfection practices of Ecolab (third-party expert - Global), COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
Property requires that all guests receive on-site antigen/rapid COVID-19 testing (EUR 20 per person, per stay)
On-site PCR testing is available for a on-site COVID-19 testing (PCR screening) is available for a fee, and antigen/rapid COVID-19 testing is also available for a fee
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and older; COVID-19 vaccination record requirement applies to all guests aged 10 and older
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site

Food and drink

  • 5 restaurants
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Restaurants on site

  • Basilico
  • Blue Dong
  • Al Fresco
  • Xatheri
  • Avra Seaside

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • Aerobics classes
  • Arcade/games room
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shuttle
  • Bike storage
  • Children's pool
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Indoor pool
  • Lifeguards on site
  • Pilates classes
  • Playground
  • Private winery tours
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis
  • Winery release events
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Art supplies
  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Free supervised childcare
  • High chair
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (21528 square feet of space)
  • Coworking spaces
  • Meeting rooms - 10

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • LED TV
  • Premium channels

Food and drink

  • Champagne service
  • Free bottled water
  • Free minibar (some items)
  • Fridge

Outdoor space

  • Furnished balcony or patio

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and older; COVID-19 vaccination record requirement applies to all guests aged 10 and older

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding
Free rollaway/extra beds!
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 20 per person, per stay.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 15 years old are not allowed in the health club, fitness facility, or hot tub, while guests under 10 years old are only allowed in the swimming pool with adult supervision
Guests under 14 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Avra Beach Imperial
Avra Imperial Beach
Avra Imperial Beach Platanias
Avra Imperial Beach Resort
Avra Imperial Beach Resort Platanias
Avra Imperial Resort
Avra Imperial Hotel Platanias
Avra Imperial Platanias
Avra Imperial
Avra Imperial Hotel Hotel
Avra Imperial Hotel Platanias
Avra Imperial Hotel Hotel Platanias

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 90 out of 133 reviews
5 - Excellent 68%
Rating 4 - Good. 27 out of 133 reviews
4 - Good 20%
Rating 3 - Okay. 6 out of 133 reviews
3 - Okay 5%
Rating 2 - Poor. 8 out of 133 reviews
2 - Poor 6%
Rating 1 - Terrible. 2 out of 133 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.3/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.4/5

Eco-friendliness

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel looks amazing, the rooms are lovely and large,the breakfast buffet is nice and the pool is nice but freezing, you never seem to get used to the temperature. That is all for the positives really. Overall the hotel was quite disappointing despite it being a 5 star hotel. There is no Aircon or an extremely weak Aircon in the lobby and halls of the hotel, when you come inside it's always nice to feel the cold air after being outside in the scorching sun, but you never feel that sensation. The complimentary water "cooler" is either always empty or warm. The evening restaurants are possibly the lowest grade quality food you can get, i would highly recommend you go outside the hotel for dinner, my fiancé found a hair in her food one night also. The Asian restaurant Blue Dong is hand on heart, genuinely the worst take on Chinese/Japanese food I have ever witnessed. Do not be fooled by the fancy decor. I ordered teriyaki salmon that came fully raw inside with a little drizzle of teriyaki sauce on top, and the same for the teriyaki chicken starter. The best food in the hotel is the basic club Sandwich at the pool bar. Ultimately the most disappointing thing is the location. It is so isolated and so far away from the main town of Chania. It's a good 35 minute drive or 60 minute bus ride away, it's located in a small village with pretty much nothing bar a few cafés and little supermarkets, there are a few nice restaurants around the harbour/beach though for the evening!
Stayed 6 nights in Sep 2021

3/5 Okay

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Good
Good but not a 5 star. Food not really the best just ok.
Stayed 6 nights in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, friendly staff, clean wish there was water sports available and some entertainment or music
Stayed 7 nights in Aug 2021

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
lovely and clean resort
Stayed 4 nights in Aug 2021