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Domes Zeen Chania, a Luxury Collection Resort, Crete

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

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Beach nearby, beach massages, beach yoga
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Makrys Tichos, Chania

Explore the area

  • Popular LocationBotanical Park and Gardens of Crete18 min drive
  • AirportChania (CHQ-Ioannis Daskalogiannis)18 min drive
  • Popular LocationStavros Beach21 min drive
  • Popular LocationSeitan Limania Beach28 min drive

Choose dates to view prices

About this area

Chania

Located in Chania, Domes Zeen Chania, a Luxury Collection Resort, Crete is near the beach. Municipal Art Gallery of Chania and Folklore Museum of Chania are cultural highlights, and some of the area's landmarks include Agioi Apostoloi Beach and Firka Fortress.

What's nearby

  • Golden Beach - 19 min walk
  • Nea Chora Beach - 3 min drive
  • Botanical Park and Gardens of Crete - 18 min drive
  • Stavros Beach - 21 min drive
  • Seitan Limania Beach - 28 min drive

Restaurants

  • Farmer's House - 3 min drive
  • NESAKI - 3 min drive
  • Taverna Volakas - 4 min drive
  • To Mikio - 4 min drive
  • Mikrolimano - 4 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 18 min drive

About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

Luxury hotel with free breakfast and free valet parking
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a conference centre are on-site. All 65 rooms feature thoughtful touches such as espresso makers and bathrobes, plus in-room free WiFi and TVs with satellite channels. Other amenities available to guests include balconies or patios, 24-hour room service and minibars.
Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO), Ecolab (third-party expert - Global) and SGS (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German
  • Greek
  • Russian

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between 1 November and 26 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property registration number 7918/18

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 23 out of 35 reviews
5 - Excellent 66%
Rating 4 - Good. 8 out of 35 reviews
4 - Good 23%
Rating 3 - Okay. 4 out of 35 reviews
3 - Okay 11%
Rating 2 - Poor. 0 out of 35 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 35 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Great place! Very good for families especially. Food is insane.
Stayed 5 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just perfect.
INCREDIBLE. Perfect holiday with an 11 month old, can't recommend enough!!
Stayed 5 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel- great staff
Beautiful new hotel. We got a wonderful upgrade to a suit with private swimming pool. Excellent stay! Lovely breakfast and great staff. Only downside is that I dislike when hotels ask full payment at the check in. It is tasteless and also gives doubts how much effort they will do during your stay since you already paid in full. It is like give your money now before you even get the key. Also no much information about what to do in the vicinity or restaurants recommended by the hotel. The cleaning is every 2 days, for what you pay you could have it every day.
Stayed 5 nights in Jun 2021

5/5 Excellent

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! This hotel is exquisite, everything, from how it’s designed, to the beautiful gardening, the scent of the lobby, the relaxing vibe throughout, the beautiful rooms and public areas, the amazing pool and beach and even the great toiletries. But above it all it’s the staff and the service, everyone were amazing, they remember little details, all speak impeccable English and after a week we knew most of them by name. There were a couple of small hiccups - we had some electrical issues in the room which were taken care of by the staff; the spa menu is a bit small; and, at certain hours the wait time for the golf cart which takes you up and down the resort can be a bit long. However, these didn’t affect our overall experience, I t’s a wonderful resort, probably the best in Chania!
Stayed 7 nights in Oct 2020