Domes Zeen Chania, a Luxury Collection Resort, Crete

Photo gallery for Domes Zeen Chania, a Luxury Collection Resort, Crete

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Beach nearby, beach massages, beach yoga
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers

Overview of Domes Zeen Chania, a Luxury Collection Resort, Crete

Domes Zeen Chania, a Luxury Collection Resort, Crete

5.0 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Makrys Tichos, Chania

Explore the area

  • AirportChania (CHQ-Ioannis Daskalogiannis)41 min drive
  • Popular LocationBotanical Park and Gardens of Crete45 min drive
  • Popular LocationStavros Beach51 min drive
  • Popular LocationSeitan Limania Beach53 min drive

Choose dates to view prices

About this area

Chania

Located in Chania, Domes Zeen Chania, a Luxury Collection Resort, Crete is near the beach. Municipal Art Gallery of Chania and Folklore Museum of Chania are cultural highlights, and some of the area's landmarks include Old Venetian Harbor and Agioi Apostoloi Beach.

What's nearby

  • Golden Beach - 19 min walk
  • Nea Chora Beach - 17 min drive
  • Botanical Park and Gardens of Crete - 45 min drive
  • Stavros Beach - 51 min drive
  • Seitan Limania Beach - 53 min drive

Getting around

  • Chania (CHQ-Ioannis Daskalogiannis) - 41 min drive

Restaurants

  • Farmer's House - 3 min drive
  • NESAKI - 3 min drive
  • Taverna Volakas - 4 min drive
  • To Mikio - 4 min drive
  • Mikrolimano - 4 min drive

About this property

Domes Zeen Chania, a Luxury Collection Resort, Crete

5-star luxury hotel near Old Venetian Harbor
An outdoor pool, a restaurant and 2 bars/lounges are available at this hotel. Free buffet breakfast, free WiFi in public areas and free valet parking are also provided. Additionally, a fitness centre, a poolside bar and a conference centre are on-site. All 65 rooms feature thoughtful touches such as espresso makers and bathrobes, plus in-room free WiFi and TVs with satellite channels. Other amenities available to guests include balconies or patios, 24-hour room service and minibars.
Domes Zeen Chania, a Luxury Collection Resort, Crete offers 65 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Chania hotel provides complimentary wireless Internet access. Additionally, rooms include espresso makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key (nogle), a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Health First (Greece)
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), COVID-19 Guidelines (WHO) and Ecolab (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:30 AM–11 AM
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Beach yoga
  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Pilates classes
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • German
  • Greek
  • Russian

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

Outdoor space

  • Balcony or patio

More

  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to June 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
The property is closed between 1 November and 26 April.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Airport shuttle fee per child: EUR 45 (one-way)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Property registration number 7918/18

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using the information in the booking confirmation

Property is also known as

Casa Cook Chania Hotel
Casa Cook Hotel
Casa Cook Chania
Domes Zeen Chania
Domes Zeen a Luxury Collection Resort Chania
Domes Zeen Chania, a Luxury Collection Resort, Crete Hotel
Domes Zeen Chania, a Luxury Collection Resort, Crete Chania

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 28 out of 41 reviews
5 - Excellent 68%
Rating 4 - Good. 9 out of 41 reviews
4 - Good 22%
Rating 3 - Okay. 4 out of 41 reviews
3 - Okay 10%
Rating 2 - Poor. 0 out of 41 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 41 reviews
1 - Terrible 0%

4.7/5

Cleanliness

4.5/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was completely sublime. Friendly staff beautiful rooms.
Stayed 5 nights in Apr 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall terrific. Great staff,very friendly and helpful.the surrounding area is quite rundown
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
Beautiful resort, lovely staff and a bunch of perks. Would highly recommend booking a stay here. Go for a higher tier room. You get access to a 24hr snack bar.
Stayed 3 nights in Sep 2021

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stunning place, lacking service.
The hotel is stunning. The rooms and resort seem brand new and the main pool / beach areas are great. We had some issues with the service; very slow at breakfast and dinner and needed to request extra water, tea, cleaning and so on for the room.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place!
Great place! Very good for families especially. Food is insane.
Stayed 5 nights in Aug 2021