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booked it for a business trip. great location at a reasonable price. clean and rather comfortable. The style is dark and different (black / brown / gold colors). Facilities are rather minimal.
On check in we complained about the room smell, the hotel was fully booked but ensured us we will be moved the following day. They stayed true to their word and gave us a complementary bottle of champagne and organised an afternoon tea plus a new room. They go above and beyond at this hotel. Best ...
Luxurious hotel, extremely attentive and friendly staff who greeted us by name. Very personalised service and no request too difficult for staff. Fabulous facilities and very central to all that Orchard Rd has to offer. Second time staying there and will continue to go back.
We arrived at the wrong entrance because they are in the process of remodeling but we personally escorted to the right place. The check-in desk had been moved for the same reason but they more than made up for it. The room is luxurious to an unbelievable degree, everything automatic that is possible ...
Liked the hotel as we have a wheel chair the only problem was that we asked the staff for directions to places and the directions that we were given were not wheelchair friendly
Simply and elegant room design i would say you can relax here with a wide window mirrors, In other words just wow ritz carlton.
Located in a convenient area right next to the Suntec center. Room was a bit outdated, but overall clean and comfortable. Superb service by the staffs... but a number of dissapointing things during the stay: (1) reserved a king bed room, but was put in a twin bed room (2) molds in corners of the ...
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