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Grand Hyatt Singapore (SG Clean)

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Featured image
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout curtains

Overview of Grand Hyatt Singapore (SG Clean)

Grand Hyatt Singapore (SG Clean)

5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

  • Popular LocationOrchard Road2 min walk
  • Popular LocationSingapore Expo28 min drive
  • AirportSingapore (SIN-Changi)30 min drive
  • Popular LocationSingapore Zoo37 min drive

Choose dates to view prices

About this area

Singapore

Located in Singapore, Grand Hyatt Singapore (SG Clean) is in the city centre and near a metro station. Merlion and Marina Bay Sands Skypark are notable landmarks, and some of the area's popular attractions include Singapore Botanic Gardens and Singapore Flyer. Travelling with kids? Don't miss Universal Studios Singapore and Singapore Zoo.
Popular Location

What's nearby

  • Orchard Road - 2 min walk
  • ION Orchard - 4 min walk
  • Lucky Plaza - 5 min walk
  • Singapore Expo - 28 min drive
  • Singapore Zoo - 37 min drive

Getting around

  • Orchard Station - 4 min walk
  • JB Sentral - 51 min drive
  • Changi Airport (SIN) - 21 min drive

Restaurants

  • Mezza9 — 1 min walk
  • Straitskitchen — 1 min walk
  • Tatsuya - 3 min walk
  • Gordon Grill - 4 min walk
  • La Strada - 4 min walk

About this property

Grand Hyatt Singapore (SG Clean)

Family-friendly Singapore hotel in Orchard, walk to Orchard Road
This smoke-free hotel features 5 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge. All 677 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as electric kettles and free tea bags/instant coffee. Other amenities available to guests include free WiFi, free wired Internet and 24-hour room service.
Grand Hyatt Singapore (SG Clean) offers 677 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Televisions come with pay-per-view films. Bathrooms include bathrobes, slippers and hairdryers.

This Singapore hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Damai Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of GBAC STAR (Hyatt)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (SGD 16.00 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: SGD 47.08 for adults and SGD 23.54 for children
  • 5 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Aerobics classes
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Supervised childcare/activities (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tennis lessons
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Spanish
  • Thai
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms 16

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 47.08 for adults and SGD 23.54 for children (approximately)
  • Valet parking fee: SGD 16.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not allow children age 12 and younger to access the Club Lounge after 5 PM.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Singapore
Grand Hyatt Singapore Hotel
Singapore Grand Hyatt
Grand Hyatt Singapore Hotel Singapore
Hyatt Regency Singapore
Hyatt Singapore
Singapore Hyatt
Grand Hyatt Singapore
Grand Hyatt Singapore Sg Clean
Grand Hyatt Singapore (SG Clean) Hotel
Grand Hyatt Singapore (SG Clean) Singapore
Grand Hyatt Singapore (SG Clean) Hotel Singapore

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 529 out of 924 reviews
5 - Excellent 57%
Rating 4 - Good. 285 out of 924 reviews
4 - Good 31%
Rating 3 - Okay. 74 out of 924 reviews
3 - Okay 8%
Rating 2 - Poor. 19 out of 924 reviews
2 - Poor 2%
Rating 1 - Terrible. 17 out of 924 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property, though dated, was still nice and elegant. Room was HUGE, with a bedroom and a separate "living room", very rare these days. However, equipment in the room needs serious refreshing. Television was old, channels were dated and picture was jerky. TV also couldn't be casted upon. Wifi was broken for almost a day (out of 3) and only fixed after informing help desk a couple of times. When it was up, it was fast and stable. Thankfully it came up so we could put on netflix/disney for the kids. Showers and bath was nice and powerful, no issues there. Lights were a little dim, and some light switches were broken (the night lights especially felt a little wonky and non-functional)
Stayed 2 nights in Mar 2021

3/5 Okay

Stayed 1 night in Feb 2021

5/5 Excellent

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Prime location. Good view and experience during the night.
Stayed 3 nights in Jan 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the spacious and clean room. Friendly staff and good foor from restaurant
Stayed 2 nights in Jan 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service
Friendly staff and provide good service.
Stayed 2 nights in Dec 2020