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JEN Singapore Tanglin by Shangri-La (SG Clean)

Photo gallery for JEN Singapore Tanglin by Shangri-La (SG Clean)

Primary image
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Overview of JEN Singapore Tanglin by Shangri-La (SG Clean)

JEN Singapore Tanglin by Shangri-La (SG Clean)

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
1A Cuscaden Road, Singapore, 249716

Explore the area

  • Popular LocationOrchard Road8 min walk
  • Popular LocationSingapore Botanic Gardens9 min walk
  • Popular LocationNational Orchid Garden19 min walk
  • AirportSingapore (SIN-Changi)30 min drive

Choose dates to view prices

About this area

Singapore

Near a metro station, JEN Singapore Tanglin by Shangri-La (SG Clean) is in Orchard, a walkable area in Singapore with good shopping. Tanglin Mall and Forum The Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Singapore Botanic Gardens and Fort Canning Park. Universal Studios Singapore and Singapore Flyer are not to be missed.

What's nearby

  • Tanglin Mall - 3 min walk
  • Orchard Road - 8 min walk
  • Gleneagles Hospital - 8 min walk
  • Singapore Botanic Gardens - 9 min walk
  • National Orchid Garden - 19 min walk

Getting around

  • Orchard Station - 13 min walk
  • JB Sentral - 34 min drive
  • Changi Airport (SIN) - 31 min drive

Restaurants

  • Fat Cow - 2 min walk
  • Mo'mor Izakaya - 3 min walk
  • Tenshin - 3 min walk
  • Patara Fine Thai Cuisine - 3 min walk
  • Hediard - 4 min walk

About this property

JEN Singapore Tanglin by Shangri-La (SG Clean)

4-star Singapore hotel in Orchard, walk to Singapore Botanic Gardens
2 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. All 565 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. 24-hour room service, electric kettles and free newspapers are among the other amenities available to guests.
JEN Singapore Tanglin by Shangri-La (SG Clean) offers 565 air-conditioned accommodations with a safe and free newspapers. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of SG Clean (Singapore)
Follows the standard cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: SGD 32.00 for adults and SGD 16.00 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Access to nearby health club
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese (Mandarin)
  • English
  • Hindi
  • Malay

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - noon
Express check-in

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 106.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: SGD 32.00 for adults and SGD 16.00 for children (approximately)
  • Rollaway bed fee: SGD 106.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transport to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri
JEN Singapore Tanglin by Shangri La
Hotel Jen Tanglin Singapore (SG Clean)
Hotel Jen Tanglin Singapore by Shangri La

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 486 out of 983 reviews
5 - Excellent 49%
Rating 4 - Good. 369 out of 983 reviews
4 - Good 38%
Rating 3 - Okay. 79 out of 983 reviews
3 - Okay 8%
Rating 2 - Poor. 36 out of 983 reviews
2 - Poor 4%
Rating 1 - Terrible. 13 out of 983 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

3.7/5

Eco-friendliness

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all it was good.
Stayed 5 nights in May 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Express check out was easy and convenient
Stayed 2 nights in Apr 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2022

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
service is good
Stayed 2 nights in Mar 2022

3/5 Okay

Travelled with family
Disliked: Cleanliness, amenities
Found some stains on the bedsheets. Hotel was understaffed and said there was no housekeeping available to change the bedsheets. Pool needs some updating, old and grime on the pool tiles. Buffet breakfast spread was good. Checkout was fast. Will not come back again.
Stayed 2 nights in Mar 2022