Bristol Hotel Guide - 5 stars Hotels in Bristol, United Kingdom

Few small areas regarding accomodation needs attention is wires trailing across stairway and cigarette buts all over the floor at bottom of stairs, otherwise accomadation really good. Restaurant/kitchen needs deep clean. Very greasy crockery and cutlery

The castle was great and the facilities are well kept. The staff was helpful but not great. The dining room is poorly run and is in great need of a decent chef. 1 of the 2 breakfasts was good - the other was not good at all - ran out of food. The evening dining room meal was terrible. One of the worst meals I have ever experienced. Food was insufficient and poorly prepared and the service was very slow. Even without any drinks the cost for 2 dinners plus tip was over 100 pounds. What a rip off for a 2 course dinner. I don't mind paying for a good meal but that dining facility and food preparation is an embarrassment. I could give you a complete detailed description of what was presented to us but that would be excessive especially sine we were first time visitors from out of the country. We have eaten in good restaurants all over the world but the one at Thornbury Castle has the dubious distinction of being the worst.