Compare and book 4 Star hotels in Swinton, Ripon

"the bar and restaurant are excellent, the rooms clean but a bit tired and the landings and corridors are in poor condition"

"Good central location in walking distance to places of interest. Pets welcome in bedrooms, bar & restaurant. Characterful building & bar area stunningly decorated. Excellent, beautifully presented food. Only down side was the small car park. Had to park in the multi storey a 10min walk away."

"Hotel is fine although not as nice as I expected for the money. Parking can be a challenge. Location is really great for the city centre and the spa area is very nice, but gets busy. All the staff were very friendly and helpful. Breakfast was nice, but the restaurant for evening meal could have been better. "

"Lovely stay in Harrogate, hotel and staff were excellent and the breakfast was amazing, everything and anything you could possibly need and eat "

"Plenty of parking, room good, bathroom good and breakfast good. Not enough tables in the dining room for breakfast "

"A very comfortable hotel room in an excellent location in central Harrogate with friendly and helpful staff "

"Yes"

"Room was in good condition however it was a disabled room that was not advised on booking. There was an intermittent unpleasant smell coming from the bathroom. Seeing the disabled room I immediately requested a room change but here was not much enthusiasm as we had a 2 night stay and was told the hotel was full the following night so not much they could do and on the first night there were currently no other made up rooms. Overall the staff at the bar and in the restaurant and around the hotel were very good however breakfast on Sunday morning left a lot to be desired in terms of service as anything cooked took an age to arrive and my wife after at least half an hour gave up on hers but it did arrive as we were leaving! The grounds and facilities are excellent. On departure I was clear to my complaint on the room, I was offered a token without any any investigation and offered access to speak with the deputy manager. I declined both and hoped it would have been dealt with differently as my point was not financial and being fobbed off with £50 and having to request the manager did not feel right. My intention was to convey disappointment with the room in the hope of investigation and recognition to a problem with some assurance it would not remain an issue for others. I left feeling no one really cared! "