"Everything was nice. Clean rooms and helpful staff. The spa is one of the reasons i stay at this property- although the steam was was not operational. I stayed there again a week afyer and it still was not functional. Overall a great stay."

"Beautiful place and everyone so helpful definitely we are coming back"

"We had a great stay and paid a fair value for a beautiful room with lake and volcanos view. It is true the hotel needs some updating, specially in tje exterior pool, garden and painting. Some interior details were already updated and very nice. We loved the reading room, the poems along the walls and the corridors lights."

"The view of the volcano was amazing. The staff were great, the location was great for the hikes that we wanted to do. The food was excellent. I would highly recommend this hotel."

"A lot of wonderful things about this hotel. the surrounding natural beauty and the very beautiful dining room and common rooms with stunning views. The wooden deck surrounding the hotel and outside the spa area is somewhat degraded and even rotten in some places by the hot tub. The breakfast is very nice. We only ate dinner there one night but would not recommend. the food was not great and the fish was really not good. An oddity that there was absolutely no information about hikes or...

"Pensado nos mínimos detalhes, Tawa nos surpreendeu. Localização fantástica, passeios acessíveis, atendimento individualizado. A cada dia um menu diferente, com produtos e receitas regionais, o chef está de parabéns. Até a música ambiente era de muito bom gosto. O lago Tagua-Tagua é de tirar o fôlego. "

"The hotel grounds are beautiful, and the building itself is nice. But the hotel facilities are showing its age and service is lacking, especially when considering the high rates it charges."