Title: Park Lake Luxury Hotel Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6053661&destination=Villarrica%2C+Araucan%C3%ADa+Region%2C+Chile&selected=94626041&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Park Lake Luxury Hotel Lakeside luxury meets genuine relaxation at this peaceful retreat where spa treatments restore travelers after days of outdoor adventure ## Photo gallery for Park Lake Luxury Hotel ![Indoor pool, outdoor pool - Park Lake Luxury Hotel (Villarrica)](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/aeb100a4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/6183b1bc-2ed2-4723-bff9-608b3b0d05a3-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Front of property - Park Lake Luxury Hotel (Villarrica)](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/7863b09e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Twin Room | Premium bedding, minibar, desk, laptop workspace - Park Lake Luxury Hotel (Villarrica)](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/54315f13.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Park Lake Luxury Hotel (Villarrica)](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/b41a2025.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Park Lake Luxury Hotel offers a retreat with comforts like a breakfast buffet, indoor pool, and massages. Enjoy lake views from the terrace and plan adventures at the coffee shop. Travelers love the reliable WiFi and knowledgeable staff. ## Reviews 9.4 Exceptional ## Popular amenities - Pool - Breakfast included - Spa - Parking included - Free Wi-Fi - Restaurant £156 27 Mar - 28 Mar ## Room options ### Check availability for these dates Tonight [Mar 25 - Mar 26](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-25&endDate=2026-03-26&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 26 - Mar 27](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar 27 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Deluxe Room ![Deluxe Room | Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/c6302139.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 10.0 Exceptional 6 reviews - 398 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Twin Room ![Deluxe Twin Room | Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/9f72b9c8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room 9.2 Wonderful 5 reviews - 398 sq ft - 1 bedroom - Sleeps 4 - 2 Large Single Beds ### View all photos for Junior Room ![Junior Room | Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/eb0dfa89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room - 603 sq ft - 1 bedroom - Sleeps 1 - 1 King Bed ### View all photos for Suite Deluxe ![Suite Deluxe | Premium bedding, minibar, desk, laptop workspace](https://images.trvl-media.com/lodging/95000000/94630000/94626100/94626041/9a27ec56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Deluxe - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Park-Lake-Luxury-Hotel.h94626041.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FVillarrica-Hotels-Park-Lake-Luxury-Hotel.h94626041.Hotel-Information) ## About the area Villarrica is home to Park Lake Luxury Hotel. Museo Mapuche Pucon and Villarrica Historical Museum are cultural highlights, and some of the area's landmarks include Santa Clara Monastery and Catedral de Villarrica. Los Pozones and Centro Cultural Liquen de Villarrica are also worth visiting. [Visit our Villarrica travel guide](https://www.expedia.co.uk/Villarrica.dx6053661) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-39.30104%2C-72.08772&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=xhW6jOVgKHpmTZ0fPzZyNQcTkyk=) Camino Villarrica Pucón KM 13, Villarrica, Araucanía Region, 4930000 ### What's nearby - ![La Poza showing a lake or waterhole, mountains and forests](https://images.trvl-media.com/place/6101290/961c6329-cc6b-4e0d-bff5-df7f6ce1f26b.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) La Poza 12 min drive \- 9.5 miles - ![Sunset at Villarrica Lake, Lake District, Chile](https://images.trvl-media.com/place/500223/2b295b4f-b95b-4e5f-ad46-44b3707bad36.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pucon Beach 12 min drive \- 9.7 miles - Museo Mapuche Pucon 12 min drive \- 9.5 miles - Santa Clara Monastery 12 min drive \- 9.7 miles - Enjoy Pucon Casino 13 min drive \- 9.9 miles ### Getting around - Valdivia (ZAL-Pichoy) 95 min drive ### Restaurants - Café de la P 11 min drive - Plan Café 11 min drive - Banus 11 min drive - Friatto Gelateria 11 min drive - Pizza Bar 11 min drive ## About this property ### Park Lake Luxury Hotel Upscale hotel Consider a stay at Park Lake Luxury Hotel and take advantage of a free breakfast buffet, a terrace and a coffee shop/cafe. For some rest and relaxation, visit the steam room, and indulge in a body scrub, a facial or a body treatment. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - An indoor pool and an outdoor pool - Free self-parking - A billiards/pool table, a 24-hour front desk and a front desk safe - Luggage storage, smoke-free property and a porter/bellboy Room features All 70 rooms feature comforts, such as premium bedding and pillow menus, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Extra amenities include: - Bathrooms with rainfall showers and separate baths/showers - 50-inch LED TVs with cable channels - Wardrobes/cupboards, coffee/tea makers and heating ## Similar properties ![Mountain view](https://images.trvl-media.com/lodging/100000000/99490000/99484200/99484117/5d44da06.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Vientos del Sur Pucón - Breakfast included - Parking included - Free Wi-Fi - Laundry room 8.8 Excellent 48 reviews £65 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=99484117&PinnedHotelID=99484117&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/2000000/1610000/1608000/1607999/8681a206.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Pucon Pucón - Pool - Breakfast included - Spa - Pet-friendly 7.6 Good 348 reviews £129 1 Apr - 2 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=1607999&PinnedHotelID=1607999&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5580000/5573500/5573408/3ac76818.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel CasaEstablo by DOT Boutique Pucón - Pool - Breakfast included - Pet-friendly - Parking included 9.6 Exceptional 94 reviews £76 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=5573408&PinnedHotelID=5573408&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/25000000/24930000/24930000/24929925/a9a43b9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Maki Hotel Pucón - Breakfast included - Parking included - Free Wi-Fi - Air-conditioning 9.4 Exceptional 163 reviews £86 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=24929925&PinnedHotelID=24929925&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby sitting area](https://images.trvl-media.com/lodging/10000000/9750000/9744000/9743967/af8de2d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Antumalal Pucón - Pool - Breakfast included - Spa - Parking included 9.6 Exceptional 66 reviews £235 26 Mar - 27 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-26&endDate=2026-03-27&selected=9743967&PinnedHotelID=9743967&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/43000000/42570000/42562800/42562727/e998f017.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Terraza Suite Villarrica - Pool - Breakfast included - Parking included - Free Wi-Fi 9.4 Exceptional 35 reviews £70 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=42562727&PinnedHotelID=42562727&HadPinnedHotel=true®ionId=-1&adults=2) ![Deep-tissue massages, massages](https://images.trvl-media.com/lodging/93000000/92380000/92373000/92372990/f01eb33e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ni-Newen Pucón - Pool - Breakfast included - Spa - Parking included 9.0 Wonderful 8 reviews £174 27 Mar - 28 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-27&endDate=2026-03-28&selected=92372990&PinnedHotelID=92372990&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden view](https://images.trvl-media.com/lodging/10000000/9710000/9702400/9702321/556bf2e3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Lodge Pucón - Pool - Breakfast included - Parking included - Free Wi-Fi 9.6 Exceptional 23 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=9702321&PinnedHotelID=9702321&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/1000000/440000/430100/430032/c536c75f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabaña del Lago Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 903 reviews £131 14 Apr - 15 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=430032&PinnedHotelID=430032&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2960000/2959500/2959469/fb1d3c9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Puerto Varas Pettra Puerto Varas - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 601 reviews £138 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=2959469&PinnedHotelID=2959469&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-08&endDate=2026-04-09&selected=94626041&PinnedHotelID=94626041&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=94626041,99484117,1607999,5573408,24929925) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free uncovered self parking on site - Limited on-site self parking ### Food and drink - Free buffet breakfast available daily 7:00 AM to 11:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Things to do - Billiards/pool table - Indoor pool - Outdoor pool - Steam room ### Family friendly - Indoor pool - Outdoor pool ### Conveniences - 24-hour front desk - Guidebooks - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop ### Outdoors - Terrace ### Spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage ### Accessibility - No lift ### More - Smoke-free property ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - 50-inch LED TV with cable channels ### Food and drink - Coffee/tea maker - Free bottled water - Minibar ### More - Air conditioning - Desk - Desk chair - Heating - Laptop workspace ## Policies ### Check-in Check-in time starts at 4:00 PM Early check-in subject to availability Early check-in is available for a fee ### Check-out Check-out before 11:00 AM Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a fire extinguisher If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts ## Frequently asked questions ### Does Park Lake Luxury Hotel have a pool? ### How much does it cost to stay at Park Lake Luxury Hotel? ### Is Park Lake Luxury Hotel pet-friendly? ### How much is parking at Park Lake Luxury Hotel? ### What time is check-in at Park Lake Luxury Hotel? ### What time is check-out at Park Lake Luxury Hotel? ### Where is Park Lake Luxury Hotel located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Park Lake Luxury Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 44 8 - Good 10 6 - Okay 3 4 - Poor 0 2 - Terrible 1 ## Reviews Verified ### 10/10 Excellent #### angel 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Awesome view and room ##### angel Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### ronit 2 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great dining ##### ronit Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Carlos Humberto GIgoux 13 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The room views to the lake are just beautiful. The rooms are big, clean and comfortable. Staff was friendly and helpful ##### Carlos Humberto GIgoux Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Scott 25 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was like a slice of heaven with great views of the lake.The food at breakfast and in the evening was good. The next time in Chile I will return here. ##### Scott Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Ana 17 Dec 2024 Liked: Cleanliness, amenities, property conditions & facilities Huge bedroom with lake view ##### Ana Stayed 2 nights in Dec 2024 Verified ### 10/10 Excellent #### Scott 3 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are looking for stunning views than the Park Lake provides them. Slightly away but close to both Pucon and Villarica, it provides a quiet haven. Rooma are well appointed and of ample size. Breakfast was great. ##### Scott Stayed 4 nights in Nov 2024 Verified ### 10/10 Excellent #### Yuh Wen 16 Nov 2025 Liked: Cleanliness, staff & service, amenities The check in was confusing, and they wanted to make a new reservation when they couldn’t find my email. BUT we insisted that we won’t pay again. A little unhappy about that experience but everything else - the breakfast, the sauna, the room, the view was amazing. ![](https://a.travel-assets.com/ugc/hotel-reviews/8de809c1-dffa-4457-9ff6-5a72f0d2ab39-1763266482415.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yuh Wen Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### javier 4 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hi just want to recognize the hotel and the staff, this is a great property looking out at the Lake, beautiful and amazing hotel. I just want to recognize especially to Nestor at the front desk, he was outstanding and very friend always willing to help and recommended place to go in the area, also vicente help us with the luggage, ypung guy very helpfull and very nice. The breakfast buffet was delicious and lots of varietis, oveoverther i want recognize Miguel, best serverver and very proffesional and very caring, hard worker and great attitud and great service, well thank you all in general. ##### javier Stayed 4 nights in Nov 2024 Verified ### 8/10 Good #### Sabrina 9 Oct 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel is a little outdated the spa facilities are getting rundown. The steam room ##### Sabrina Stayed 1 night in Oct 2025 Verified ### 8/10 Good #### SEIGO 29 Sept 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good ##### SEIGO Stayed 2 nights in Sep 2024 Verified ### 2/10 Terrible #### Cristobal 25 Oct 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Pésimo hotel. Le regalaron 3 estellas ##### Cristobal Stayed 1 night in Oct 2025 Verified ### 10/10 Excellent #### Guido 17 Sept 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel se encuentra a la orilla del lago Villarrica en el sur de Chile. Vistas increíbles desde las habitaciones y los espacios comunes. Propiedad en muy buen estado ##### Guido Stayed 1 night in Sep 2025 Verified ### 10/10 Excellent #### Sara 27 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel impecavel! super confortavel,vista incrivel. Iamos ficar so 1 noite acabamos ficando 4 ##### Sara Stayed 1 night in Aug 2025 Verified ### 8/10 Good #### DEBORA H 10 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities #### É muito bom, o quarto foi mal planejado. Hotel muito bonito, na beira do lago villarrica, com um restaurante gostoso a preco acessivel. Quartos e banheiros com bons tamanhos. Tenho apenas 2 ressalvas que me incomodaram bastante durante a minha estadia: O tamanho da cama: não existe opcão para 4 pessoas com cama queen ou king e o casal padrão é muito estreito nos dias atuais, ainda mais para ferias que gostaria de relaxar. O interruptor dos abajours fica escondido atrás do travesseiro, VÁRIAS vezes durante a noite acordavamos com alguem acendendo a luz sem querer! O abajour tbm tinha que ser ao lado da cama, e nao em cima da cabeça das pessoas. E apenas 2 tomadas para um quarto com 4 pessoas. Extremamente mal planejado esses itens. ![](https://a.travel-assets.com/ugc/hotel-reviews/94e13f58-2d19-4b64-b1d1-1eead379f3ac-1752176620275.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f25adc61-3327-4aae-802d-b98603d8b232-1752176653472.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/65f3860c-b78c-4fa3-81c0-f69a21e426d6-1752176670638.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/58e2953b-bdd5-43d0-9e61-598644b9356a-1752176747171.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DEBORA H Stayed 5 nights in Jul 2025 Verified ### 10/10 Excellent #### Marielle 16 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel excelente, vista fantástica do lago, quartos arejados e muito limpos. Perfeito para férias em família ![](https://a.travel-assets.com/ugc/hotel-reviews/5742498900091D4794B30C1046410FE15E4A6CD91739704131419.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Marielle Stayed 2 nights in Feb 2025 Verified ### 6/10 Okay #### Veronica 22 Jan 2025 Liked: Cleanliness, room comfort Disliked: Staff & service #### Linda vista, lindas instalaciones mucho ruido Inicialmente muy bien hasta que la música empezó a sonar, no hay lugar donde refugiarse del ruido, que se escucha casi dentro de la habitación Fuimos a plantear el problema a la recepción y la respuesta de “la gerenta”, fue más insólita, “tenemos derecho a hacer lo que queramos” dijo, en ningún momento ofreció disculpas, bajar el volumen del ruido o explicar que “lamentablemente “ sería así… fuera del ruido molesto que indica que no es un lugar para descansar, el resto estuvo en general bien. El resto del personal fue muy amable y muy dispuesto a ayudar Pasamos un muy mal rato por esta Sra que tiene unas respuestas que solo muestran su falta de preparación para el cargo ##### Veronica Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### MANUEL 19 Jan 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel muy bueno y cómodo Vista extraordinaria al lago Rico muelle y piscinas La descarga de los WC de la habitación lateral muy ruidosa Muy buen desayuno Muy bien atendidos ##### MANUEL Stayed 1 night in Jan 2025 Verified ### 6/10 Okay #### Guillermo 30 Dec 2024 Liked: Cleanliness, staff & service No funcionaba el aire y ##### Guillermo Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### nelson wu 27 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Um excelente hotel. Muito boa, camas confortáveis, amplo espaço, frigobar , banheiro com banheira , muito espaçoso., pessoal muito gentil e simpático, principalmente com a recepção, de um senhor com um nome muito bonito. Café da manhã ótimo, infra estrutura de SPA, com uma vista para o lago muito boa. Vou voltar se a agenda permitir. ##### nelson wu Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Thiago 9 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities O hotel é incrível, vista linda, funcionários super atenciosos e simpáticos, o Spa é incrível, café da manhã muito bom! O único ponto negativo fica para a internet, não pega no quarto, apenas em algumas áreas do hotel. ##### Thiago Stayed 2 nights in Aug 2024 Verified ### 10/10 Excellent #### Rodrigo Eduardo 20 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente Excelente estrutura. Staff muito atencioso. Café da manhã delicioso. Ótimo para uma longa estadia. ![](https://a.travel-assets.com/ugc/hotel-reviews/ECE92C7235829C78D19D30FB015252F909ABDA241721485501465.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rodrigo Eduardo Stayed 4 nights in Jul 2024 Verified ### 10/10 Excellent #### Fernando 9 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Habitación y comodidad excelente Calidad de la comida en Restaurant y desayuno excelente ##### Fernando Stayed 1 night in Jun 2024 Verified ### 10/10 Excellent #### Rossanna 19 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities muygg ##### Rossanna Stayed 1 night in May 2024 Verified ### 8/10 Good #### Roberto 12 Feb 2024 Liked: Cleanliness, staff & service, room comfort Las instalaciones son muy buenas y la vista espectacular. Lo mejor el spa. Estaba en marcha blanca y eso explica algunos detalles como descoordinación y tardanza. Los tacos del pool requieren renovacion ##### Roberto Stayed 1 night in Feb 2024 Verified ### 8/10 Good #### Nancy 12 Feb 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities La tranquilidad del hotel fue lo mejor junto con la piscina climatizada y la exterior, también destaco la zona de saunas y el gimnasio. Lo que no me gustó fue el restaurant, ya que la carne no estaba fresca y por ende no tenia buen olor ni sabor. Lo malo también estuvo en la habitación, los enchufes no estaban todos buenos y la manilla del ventanal se caía. Estuve 6 días y no me gustó la higiene que hacía el personal en la habitación. El último día llegamos a la habitación a las 10:00 am después del desayuno y no podíamos abrir la puerta del cuarto, ya que habían desactivado la tarjeta para poder ingresar nuevamente a la habitación, y teníamos nuestras cosas aún dentro del cuarto, siendo que eso se hace una vez que se realiza el check-out. ##### Nancy Stayed 5 nights in Feb 2024 ---