Title: Novotel Puerto Montt Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Puerto Montt Upscale comfort awaits at Novotel Puerto Montt. Unwind in the sauna after exploring or catch up on work with a coffee in the lobby. ## Photo gallery for Novotel Puerto Montt ![Exterior - Novotel Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Standard Room, 1 King Bed | In-room safe, free cots/infant beds, free rollaway beds, free WiFi - Novotel Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/639b175c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/e9c8a650.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Novotel Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/5f0ca4e5.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Novotel Puerto Montt (Puerto Montt)](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/ca58fb2c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Puerto Montt offers modern amenities and attentive service for a comfortable stay. Start your day in the soothing sauna and enjoy in-room WiFi. Practical conveniences include laundry facilities, luggage storage, and coffee/tea service in the lobby. ## Reviews 8.6 Excellent ## Popular amenities - Pet-friendly - Free Wi-Fi - Laundry room - 24/7 front desk £99 30 Jan - 31 Jan ## Room options ### Check availability for these dates Tonight [Jan 17 - Jan 18](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan 18 - Jan 19](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan 23 - Jan 25](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan 30 - Feb 1](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, free cots/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/ed213029.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 9.0 Wonderful 14 reviews ### Highlights Free rollaway/extra beds Free cots/infant beds Flat-screen TV Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe Pet friendly - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![In-room safe, free cots/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/c3029424.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 8.0 Very good 2 reviews ### Highlights Free rollaway/extra beds Free cots/infant beds Flat-screen TV Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe Desk - Sleeps 3 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed ![Bathtub, eco-friendly toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/3c660092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed ### Highlights Free rollaway/extra beds Free cots/infant beds Flat-screen TV Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe Desk - Sleeps 4 - 1 Double Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed | In-room safe, free cots/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/eb3f0f4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed ### Highlights Free rollaway/extra beds Free cots/infant beds Flat-screen TV Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe Desk - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Double Beds ![Superior Room, 2 Double Beds | In-room safe, free cots/infant beds, free rollaway beds, free WiFi](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/6bbcf117.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Double Beds 8.8 Excellent 3 reviews ### Highlights Free rollaway/extra beds Free cots/infant beds Flat-screen TV Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe Desk - Sleeps 4 - 2 Double Beds ### Superior Room, 1 King Bed, Accessible ### Highlights Free rollaway/extra beds Free cots/infant beds Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Bathtub, eco-friendly toiletries, hair dryer, towels](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/3c660092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed ### Highlights Free rollaway/extra beds Free cots/infant beds Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe - Sleeps 3 - 1 King Bed ### Standard Room, 2 Double Beds (City Side) ### Highlights Free rollaway/extra beds Free cots/infant beds Eco-friendly toiletries Hairdryer Eco-friendly cleaning supplies In-room safe - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Novotel-Puerto-Montt.h89164598.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Novotel-Puerto-Montt.h89164598.Hotel-Information) ## About the area Located in Puerto Montt, Novotel Puerto Montt is connected to a shopping centre. Pelluco Beach and Puntilla Tenglo Beach are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Mall Paseo Costanera and Dock. [Visit our Puerto Montt travel guide](https://www.expedia.co.uk/Puerto-Montt.dx6053664) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.47386%2C-72.93501&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LdUZDg0vewQPqlBuC1QbmtJyLMM=) Juan Soler Manfredini 81 Los Lagos, Puerto Montt, CHILE, 123245 ### What's nearby - Mall Paseo Costanera \- 1 min walk \- 0.1 miles - Casa del Arte Diego Rivera \- 5 min walk \- 0.3 miles - Dock \- 6 min walk \- 0.4 miles - Puerto Montt Cathedral \- 6 min walk \- 0.4 miles - Plaza de Armas \- 6 min walk \- 0.4 miles ### Getting around - La Paloma Station - 7 min drive - Puerto Montt (PMC-Tepual) - 30 min drive ### Restaurants - ‪Dominó Paseo Costanera - ‬2 min walk - ‪Juan Maestro - ‬2 min walk - ‪Cafe Del Mar - ‬1 min walk - ‪Tambo - ‬2 min walk - ‪Tanpu - ‬2 min walk ## About this property ### Novotel Puerto Montt Upscale hotel connected to a shopping centre Novotel Puerto Montt provides amenities, such as laundry facilities and a sauna. Stay connected with free in-room WiFi. You'll also enjoy the following perks during your stay: - Buffet breakfast (surcharge), coffee/tea in reception and smoke-free property - Luggage storage and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 95 rooms boast comforts such as free WiFi and safes. Other amenities include: - Free infant beds and free extra beds - LED light bulbs and eco-friendly cleaning products - Eco-friendly toiletries, baths and hairdryers ## Similar properties ![Free daily buffet breakfast ](https://images.trvl-media.com/lodging/2000000/1570000/1566800/1566729/4499b58c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Gran Pacifico Puerto Montt - Breakfast included - Free Wi-Fi - Restaurant - Room service 8.6 Excellent 197 reviews £62 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=1566729&PinnedHotelID=1566729&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/432808e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 118 reviews £118 6 Feb - 7 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-07&selected=4822596&PinnedHotelID=4822596&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/03edf450.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Puerto Montt Puerto Montt - 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Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 465 reviews £81 18 Jan - 19 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2900989&PinnedHotelID=2900989&HadPinnedHotel=true®ionId=-1&adults=2) ![Land view from property](https://images.trvl-media.com/lodging/120000000/119650000/119642100/119642045/446403d6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Casona Freire Puerto Varas - Breakfast included - Spa - Free Wi-Fi - Housekeeping 9.4 Exceptional 3 reviews £90 27 Jan - 28 Jan [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=119642045&PinnedHotelID=119642045&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transport - Free offsite parking within 1 metre - Onsite parking includes off-street options ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CLP 10,000 per person - Coffee and tea in common areas ### Things to do - Sauna ### Family friendly - Free rollaway/extra bed - In-room cot - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping on request ### More - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Comprehensive recycling policy - Double-glazed windows - Local artist showcase - Local culture and ecosystem education - Locally-owned and organised tours and activities - No plastic water bottles - Reusable cups - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Free cot - Free rollaway/extra bed ### Bathroom - Bathtub - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### More - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - LED lighting - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 1:00 AM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets are allowed for an extra charge of CLP 23800, per pet, per night, plus a deposit of CLP 59500 per stay Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Free rollaway/extra beds! Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). - A damage deposit of CLP 100000 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CLP 10000 per person - Pet deposit: CLP 59500 per stay - Pet fee: CLP 23800 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit Property Registration Number 77.565.357-4 If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Novotel Puerto Montt Hotel Novotel Puerto Montt Puerto Montt Novotel Puerto Montt Hotel Puerto Montt ## Frequently asked questions ### Is Novotel Puerto Montt pet-friendly? ### How much does it cost to stay at Novotel Puerto Montt? ### How much is parking at Novotel Puerto Montt? ### What time is check-in at Novotel Puerto Montt? ### What time is check-out at Novotel Puerto Montt? ### Where is Novotel Puerto Montt located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Puerto Montt Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.4 Amenities ### 9.0 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 123 8 - Good 52 6 - Okay 20 4 - Poor 7 2 - Terrible 9 ## Reviews ### 10/10 Excellent #### Maria 17 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities Clean room. Spectacular view ##### Maria Stayed 1 night in Nov 2025 ### 8/10 Good #### Edmundo 9 Nov 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good Hotel in Puerto Montt. Big room, wonderful view, good bed and good breakfast. ##### Edmundo Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Satish 13 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful views of the bay. Basic rooms and in the middle of town. ##### Satish Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Annette 20 Oct 2023 Liked: Staff & service, amenities, property conditions & facilities Amazing waterfront views, a great breakfast and very friendly staff ##### Annette Stayed 1 night in Oct 2023 ### 8/10 Good #### Pascal 9 Dec 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was good to relax for a couple of days in a place that matches our usual standards for comfort and service. ##### Pascal Stayed 1 night in Dec 2023 ### 10/10 Excellent #### John 3 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Great staff and nice accomodations ##### John Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Ronson 2 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities Perfect “Novotel” standards in my opinion. Clean, comfortable and good breakfast. ##### Ronson Stayed 1 night in May 2024 ### 10/10 Excellent #### julie 4 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel with ocean view. Attatched to a great new mall. ##### julie Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### JOSE CARLOS 1 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities NOVOTEL was the best option to stay in Puerto Montt, the location was a big plus! The room was very comfortable. Overall, great Hitel to stay in Puerto Montr ##### JOSE CARLOS Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### Gladys 30 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love the view and the service! ##### Gladys Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Gladys 24 Oct 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great view, clean and super comfy. Love it ##### Gladys Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Lynda Karen 22 Jul 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent location. Free parking. Access to the mall. Breakfast was good, but the space collapsed. ##### Lynda Karen Stayed 1 night in Jul 2024 ### 8/10 Good #### Anthony 4 Apr 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good area for the Hotel, staff were excellent, someties at breakfast overworked espessially by some awkward and arrogant guests from a neighbouring country. I would not have had the patience. Well done to them.!! ##### Anthony Stayed 3 nights in Mar 2025 ### 8/10 Good #### John 16 Mar 2025 Liked: Cleanliness, staff & service, room comfort #### Nice location Lovely position with great view & massive room. Free parking & the best breakfast of our 2month trip so far. The public places are looking a bit tired & tatty & needs an update It's a bit awkward with the breakfast & check out desk being on the 11th floor, the rooms then being on floors 5-10 with parking in the basement. This meant you needed to take your bags up to the 11th floor from the 7th floor in our case, to check out, then go back down again, past the 7th to the basement.... ##### John Stayed 1 night in Mar 2025 ### 6/10 Okay #### Alejandro 13 May 2024 Liked: Cleanliness, staff & service, amenities Impresive sea view, convenient above the shopping mall and downtown. Very friendly and helpfull personel Heating was not working in the room, safe was not working, very noisy breakfast place and relatively small ##### Alejandro Stayed 2 nights in May 2024 ### 8/10 Good #### John 16 Mar 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel Check in was very poor as it is at any Accor hotel. I felt the reception team were very unhelpful. The room was a good size and well appointed, spacious and a lovely sea view. The hotel location is excellent. The breakfast was very good and the staff extremely efficient. I would recommend if staying in the area. ##### John Stayed 1 night in Mar 2024 ### 8/10 Good #### Dean 28 Feb 2024 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was fine. The room was large, clean, and a nice balcony overlooking the water. Wifi didn’t work half the time and the entry into the hotel was strange (you couldn’t open the door from the outside but had to wait for someone inside to let you in) but those are relatively minor issues ##### Dean Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Verified traveller 7 Jul 2024 Liked: Cleanliness, staff & service, room comfort #### Good but not very much The Hotel is good because of the location. The lights went out and we were stuck for hours. They don´t have stairs and the elevator didn´t work ##### Verified traveller Stayed 2 nights in Jun 2024 ### 8/10 Good #### Susana 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities The view from the room was amaising, the girls from reception were very nice and helpfull, the parking spot very safe. Neg. The restaurant where the breakfast was served, Didn't have enough tables and the service was very poor. ##### Susana Stayed 1 night in Oct 2023 ### 6/10 Okay #### jacqueline 1 Mar 2024 Liked: Cleanliness Pros: Good view of the bay. Cons: Plumbing problems with no maintenance staff available outside of business hours. The entire hotel lost hot water due to a water line break. The toilet stopped working and their only solution was to move to another room. The AC did not work (entire hotel). ##### jacqueline Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Carol 7 Feb 2024 Liked: Property conditions & facilities Disliked: Room comfort #### 2nd Stay in 3 weeks - this time wasn't as good. We stayed here on our way south 3 weeks prior and it was amazing. This time, it wasn't because the A/C was broken, and it was uncomfortably hot for sleeping. It's a great location - we walked to/from the bus terminal each time. It's waterfront (I watched dolphins right in front of our room.) All the rooms face the water. The breakfast could use an upgrade. This time, the food warmer for the vegetables and eggs, wasn't warm at 7:30am. Personally, as someone with a lot of food allergies, including eggs, dairy, and gluten, I would love to see more separation as the utensils get used from the eggs to the vegetables, the cheese to the meats, etc. Overall, I would stay here again. Hopefully, the A/C would be working in the summer, though :) ##### Carol Stayed 1 night in Feb 2024 ### 6/10 Okay #### Rachel 4 Jan 2024 Disliked: Cleanliness, room comfort #### No bath or shower for two days with a 4 year old We didn’t have hot water for two days and therefore didn’t bath or shower for two days. Every day I came back my key didn’t work and I had to go to reception . The carpets are old and dirty. The cafe on the top floor offers very little. There no facilities. My window was dirty in the bed room and on the top floor. I usually don’t complain at the location of the hotel is perfect for the town and the view is nice and the price was decent for the room size and location. But I think the hotel should give me some money back for not being able to shower or bath for two days as their water is freezing and they acknowledged their water heater was broken. ![](https://a.travel-assets.com/ugc/hotel-reviews/E7BC2C8E0D1589DCC97C422C1D4F93ECEA1E26631704389622017.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Rachel Stayed 2 nights in Jan 2024 ### 8/10 Good #### angel 8 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Heater was turned off and it was very cold ##### angel Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Johann 20 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good location, the hotel met everything expected ##### Johann Stayed 1 night in Feb 2025 ### 10/10 Excellent #### VICTOR 6 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great to spend the night while traveling. ##### VICTOR Stayed 1 night in Dec 2024 ## Expedia's Latest Trends ### Hotels > [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > > [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > > [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > > [Konkashken Lodge](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Konkashken-Lodge.h71773639.Hotel-Information) > > [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > > [Rio Serrano Hotel + Spa](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > > [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > > [Explora en Torres del Paine](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Explora-Patagonia.h4257984.Hotel-Information) > > [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > > [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > > [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) > > [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > > [Wyndham Puerto Varas Pettra](https://www.expedia.co.uk/Puerto-Montt-Hotels-Hotel-Cumbres-Puerto-Varas.h2959469.Hotel-Information) > > [Hotels in Yuen Long](https://www.expedia.co.uk/Yuen-Long-Hotels.d6047736.Travel-Guide-Hotels) > > [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > > [Hotels in Copenhagen](https://www.expedia.co.uk/Copenhagen-Hotels.d178252.Travel-Guide-Hotels) > > [Mia Bacalar Luxury Resort & Spa](https://www.expedia.co.uk/Chetumal-Hotels-Mia-Bacalar-Luxury-Resort-Spa.h26958274.Hotel-Information) > > [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > > [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > > [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > > [macdonaldhotels Hotels in Costa del Sol](https://www.expedia.co.uk/Costa-Del-Sol-Hotels-Macdonald-Hotels.0-0-d11102--bMacdonaldHotels.Travel-Guide-Filter-Hotels) > > [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) > > [Aparthotels Santa Eulalia del Rio](https://www.expedia.co.uk/Santa-Eulalia-Del-Rio-Apart-Hotels.d5761-aaApartHotels.Travel-Guide-Accommodation) ### Flights > [Flights from Hounslow (LHR) to Khon Kaen (KKC)](https://www.expedia.co.uk/lp/flights/lhr/kkc/london-to-khon-kaen) > > [Flights from Perth (PER) to Hounslow (LHR)](https://www.expedia.co.uk/lp/flights/per/lhr/perth-to-london) ### Cars ### Activities ### Holiday Rentals ---