Title: Radisson Hotel Puerto Varas Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=181008&destination=Puerto+Varas%2C+Los+Lagos+Region%2C+Chile&selected=444619&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Radisson Hotel Puerto Varas Travelers find lakeside tranquility at this Puerto Varas retreat, where morning coffee by the fireplace complements rejuvenating spa treatments ## Photo gallery for Radisson Hotel Puerto Varas ![Interior entrance - Radisson Hotel Puerto Varas (Puerto Varas)](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/7e79b3cd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Suite, 1 King Bed, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains - Radisson Hotel Puerto Varas (Puerto Varas)](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/9346b3a9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Radisson Hotel Puerto Varas (Puerto Varas)](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/ca13f603.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 1 King Bed, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains - Radisson Hotel Puerto Varas (Puerto Varas)](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/8a202680.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, 1 King Bed, Non Smoking (Volcano View) | Minibar, in-room safe, desk, blackout curtains - Radisson Hotel Puerto Varas (Puerto Varas)](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/dba46cc1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Radisson Hotel Puerto Varas offers lake views and upscale charm. Guests can enjoy hot stone massages and facials at the spa, breakfast by the lobby fireplace, or relax at the indoor pool with sun loungers. Free in-room WiFi enhances the experience. VIP Access ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Spa - Parking included - Free Wi-Fi £141 9 Apr - 10 Apr VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.co.uk/lp/b/vipaccess) ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Room, 1 King Bed, Non Smoking ![Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/1c11bb0e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, 1 King Bed, Non Smoking 7.8 Good 10 reviews - City view - 376 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Twin Room, Non Smoking ![Twin Room, Non Smoking | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/8a04acf3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Non Smoking 8.8 Excellent 6 reviews - City view - 376 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Studio Suite, 1 King Bed, Non Smoking (Volcano View) ![Studio Suite, 1 King Bed, Non Smoking (Volcano View) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/698e14a7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio Suite, 1 King Bed, Non Smoking (Volcano View) 7.4 Good 3 reviews - Hill view - 388 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 1 King Bed, Non Smoking (Volcano View) ![Premium Room, 1 King Bed, Non Smoking (Volcano View) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/002f28f5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Non Smoking (Volcano View) 9.4 Exceptional 6 reviews - Hill view - 377 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Twin Room, Non Smoking (Volcano View) ![Premium Twin Room, Non Smoking (Volcano View) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/6848ffb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Twin Room, Non Smoking (Volcano View) 9.4 Exceptional 9 reviews - Hill view - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Premium Studio, 1 King Bed, Non Smoking, Lake View ![Premium Studio, 1 King Bed, Non Smoking, Lake View | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/6a92cad7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio, 1 King Bed, Non Smoking, Lake View - Lake view - 452 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Suite, 1 King Bed, Non Smoking (Upgrade) ![Suite, 1 King Bed, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/34c4e92f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Non Smoking (Upgrade) - Sleeps 2 - 1 King Bed ### View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade) ![Suite, 2 Queen Beds, Non Smoking (Upgrade) | Minibar, in-room safe, desk, blackout curtains](https://images.trvl-media.com/lodging/1000000/450000/444700/444619/25d3fb57.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Non Smoking (Upgrade) - Sleeps 4 - 2 Queen Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Radisson-Hotel-Puerto-Varas.h444619.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPuerto-Montt-Hotels-Radisson-Hotel-Puerto-Varas.h444619.Hotel-Information) ## About the area Located in Puerto Varas, Radisson Hotel Puerto Varas is in the city centre and on a lake. Iglesia del Sagrado Corazón and Gotschlich House are local landmarks, and some of the area's attractions include Centro de Arte Molino Machmar and Galería y Centro Cultural Bosque Nativo. [Visit our Puerto Varas travel guide](https://www.expedia.co.uk/Puerto-Varas.dx181008) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-41.31824%2C-72.98198&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fluSEVrA6N9bKcD9EAsbTEhQfwo=) Del Salvador 024, Puerto Varas, Los Lagos, 5550000 ### What's nearby - ![Puerto Varas Plaza de Armas](https://images.trvl-media.com/place/6274994/b969588d-dd99-4597-b878-06a75d5173ee.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Puerto Varas Plaza de Armas 1 min walk \- 0.1 miles - ![Church of the Sacred Heart](https://images.trvl-media.com/place/6101386/0e0dc94b-5c16-4674-bb74-f7545a866dab.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Church of the Sacred Heart 7 min walk \- 0.4 miles - Casino Dreams Puerto Varas 1 min walk \- 0.0 miles - Puerto Varas Beach 2 min walk \- 0.1 miles - Opitz House 9 min walk \- 0.5 miles ### Getting around - Puerto Varas Station 8 min walk - Puerto Montt (PMC-Tepual) 30 min drive ### Restaurants - Cassis 1 min walk - Santo Fuego 4 min walk - Restaurant Pizzería ER 2 min walk - Café Mawen 3 min walk - Las Buenas Brasas 3 min walk ## About this property ### Radisson Hotel Puerto Varas Upscale hotel by the lake You can look forward to free full breakfast, dry cleaning/laundry services and a fireplace in reception at Radisson Hotel Puerto Varas. Indulge in a massage and a facial at the on-site spa. The on-site restaurant, Balandra, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - An indoor pool, along with sunloungers - Free self-parking - A round-trip airport shuttle (surcharge), express check-out and express check-in - A lift, a porter/bellboy and meeting rooms - Guest reviews say great things about the helpful staff Room features All 98 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks such as free WiFi and air conditioning. More conveniences in all rooms include: - Bathrooms with free toiletries and hairdryers - LCD TVs with cable channels - Cots/infant beds, electric kettles and daily housekeeping ## Similar properties ![Reception](https://images.trvl-media.com/lodging/4000000/3160000/3156100/3156003/b4e9464e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Solace Hotel Puerto Varas Puerto Varas - Breakfast included - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 397 reviews £90 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3156003&PinnedHotelID=3156003&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/4000000/3120000/3117500/3117447/6ed27102.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Bellavista Puerto Varas - Pool - Breakfast included - Spa - Pet-friendly 8.8 Excellent 542 reviews £118 27 Apr - 28 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-27&endDate=2026-04-28&selected=3117447&PinnedHotelID=3117447&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; sea views ](https://images.trvl-media.com/lodging/1000000/440000/430100/430032/c536c75f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Cabaña del Lago Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Parking included 9.2 Wonderful 907 reviews £112 5 Apr - 6 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-05&endDate=2026-04-06&selected=430032&PinnedHotelID=430032&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/5000000/4830000/4822600/4822596/432808e2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Puerto Montt Puerto Montt - Pool - Breakfast included - Parking included - Free Wi-Fi 9.2 Wonderful 125 reviews £84 4 Apr - 5 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-04&endDate=2026-04-05&selected=4822596&PinnedHotelID=4822596&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/3000000/2960000/2959500/2959469/fb1d3c9d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Puerto Varas Pettra Puerto Varas - Pool - Breakfast included - Free Wi-Fi - Restaurant 9.6 Exceptional 605 reviews £136 1 May - 2 May [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-05-01&endDate=2026-05-02&selected=2959469&PinnedHotelID=2959469&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/90000000/89170000/89164600/89164598/06f4cbdc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Puerto Montt Puerto Montt - Pet-friendly - Free Wi-Fi - Breakfast available - Laundry room 8.6 Excellent 225 reviews £74 19 Apr - 20 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-19&endDate=2026-04-20&selected=89164598&PinnedHotelID=89164598&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/36000000/35200000/35190400/35190321/a8dd728b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Boutique El Greco Puerto Varas - Breakfast included - Free Wi-Fi - Laundry room - Housekeeping 8.6 Excellent 29 reviews £47 7 Apr - 8 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=35190321&PinnedHotelID=35190321&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/21000000/20530000/20524900/20524848/03edf450.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Puerto Montt Puerto Montt - Pet-friendly - Free Wi-Fi - Restaurant - Breakfast available 8.2 Very good 551 reviews £55 25 Apr - 26 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-25&endDate=2026-04-26&selected=20524848&PinnedHotelID=20524848&HadPinnedHotel=true®ionId=-1&adults=2) ![Minibar, in-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/3000000/2910000/2901000/2900989/e41d235a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Inn by Radisson Puerto Varas Puerto Varas - Pool - Breakfast included - Parking included - Free Wi-Fi 8.2 Very good 484 reviews £61 15 Apr - 16 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-15&endDate=2026-04-16&selected=2900989&PinnedHotelID=2900989&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/4000000/3210000/3206800/3206751/d8dceb4e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Enjoy Puerto Varas Puerto Varas - Pool - Breakfast included - Spa - Free Wi-Fi 8.4 Very good 361 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=3206751&PinnedHotelID=3206751&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-14&endDate=2026-04-15&selected=444619&PinnedHotelID=444619&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=444619,3156003,3117447,430032,4822596) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle on request for a surcharge - Area shuttle (surcharge) - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 7 AM to 10:30 AM - A bar/lounge - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Balandra ### Things to do - Full-service spa - Gym - Indoor pool - Sauna ### Family friendly - Cot (surcharge) - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Computer station - Conference centre - Meeting rooms ### Outdoors - On a lake - Pool loungers ### Full-service spa - Facials - Hot stone massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 7 floors - Banquet hall - Built in 2009 - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Cot (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - LCD TV with cable channels ### Food and drink - 24-hour room service - Electric kettle - Minibar ### More - Air conditioning - Desk - Iron/ironing board - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: midnight Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 61.0 per night. Cots (infant beds) are available for USD 62.0 per night ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 40 per person (return) - Crib (infant bed) fee: USD 62.0 per night - Rollaway bed fee: USD 61.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Parking height restrictions apply Guests under 13 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Gran Colonos Del Sur Gran Colonos Del Sur Puerto Varas Gran Hotel Colonos Del Sur Gran Hotel Colonos Del Sur Puerto Varas Hotel Colonos Hotel Gran Colonos Hotel Gran Sur Radisson Hotel Puerto Varas Radisson Puerto Varas Gran Hotel Puerto Varas Radisson Puerto Varas Radisson Hotel Puerto Varas Hotel Radisson Hotel Puerto Varas Puerto Varas Radisson Hotel Puerto Varas Hotel Puerto Varas ## Frequently asked questions ### Does Radisson Hotel Puerto Varas have a pool? ### How much does it cost to stay at Radisson Hotel Puerto Varas? ### Is Radisson Hotel Puerto Varas pet-friendly? ### How much is parking at Radisson Hotel Puerto Varas? ### What time is check-in at Radisson Hotel Puerto Varas? ### What time is check-out at Radisson Hotel Puerto Varas? ### Does Radisson Hotel Puerto Varas provide a shuttle to the airport? ### Where is Radisson Hotel Puerto Varas located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Radisson Hotel Puerto Varas Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.6 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 343 8 - Good 144 6 - Okay 36 4 - Poor 23 2 - Terrible 10 ## Reviews Verified ### 10/10 Excellent #### Stephen 11 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fantastic views from hotel. Breakfast was over the top. Room and bathroom spacious. ##### Stephen Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Jose 18 Mar 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is perfectly located right in front of the lake, offering a truly magnificent view. It’s also within easy walking distance of the main restaurants and shops, which makes getting around very convenient. The breakfast is excellent, with a good variety and quality. The staff is consistently helpful, attentive, and focused on making guests feel comfortable throughout their stay. Free parking is a great added benefit. Overall, a very enjoyable experience. ##### Jose Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Bennett 2 Feb 2026 Higher end lodging with full amenities. Great view ( we were lucky with clear weather). Breakfast great ##### Bennett Stayed 1 night in Jan 2026 Verified ### 10/10 Excellent #### Maria L 2 Dec 2025 Liked: Cleanliness, staff & service, amenities Huge room. Great service from everyone. ##### Maria L Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Rivka 4 Dec 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The lobby was lovely, breakfast was excellent every morning with lots of options and tons of fresh healthy food. The staff was extremely accommodating and helpful, had great experiences with everyone we interacted with. We had some trouble with our original booking and the hotel was extremely helpful and went out of their way to make sure we had a good stay and were fairly compensated for the issue. Location right across the lake was perfect. Would definitely come again! ##### Rivka Stayed 2 nights in Dec 2025 Verified ### 8/10 Good #### Alexandra 9 Nov 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms need to be updated. Old furniture, but very spacious. Great location and view to the Volcano. Breakfast is a plus. Very good . We had a great stay. ##### Alexandra Stayed 2 nights in Oct 2025 Verified ### 10/10 Excellent #### Matias 26 Jun 2025 Liked: Cleanliness, amenities Good people good location. ##### Matias Stayed 1 night in Jun 2025 Verified ### 10/10 Excellent #### Carolyn 15 Feb 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent hotel in perfect location. Friendly staff, nice clean rooms, great spa & restaurant ##### Carolyn Stayed 3 nights in Feb 2025 Verified ### 10/10 Excellent #### thomas 19 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities great views of the lake and volcano, very friendly and helpful staff. ##### thomas Stayed 1 night in Feb 2025 Verified ### 10/10 Excellent #### Glen 31 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and great views of lake and volcanoes ##### Glen Stayed 3 nights in Jan 2025 Verified ### 10/10 Excellent #### Murray 19 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location and view ##### Murray Stayed 3 nights in Jan 2025 Verified ### 8/10 Good #### Levi 9 May 2025 Liked: Staff & service, amenities, property conditions & facilities Shower was a little dirty but great other than that ##### Levi Stayed 4 nights in May 2025 Verified ### 8/10 Good #### Pedro P 18 Mar 2026 Liked: Cleanliness, staff & service Overall, I would say it was a nice stay, but there are several areas that need improvement, especially considering the price. The hotel room felt a bit run down and outdated, although it did have a very nice view, which was definitely a highlight. The reception staff at the front door were very kind and helpful throughout my stay, which made a positive difference. Breakfast was good in terms of quality, but I was not greeted upon arrival, which made the experience feel a bit impersonal. The restaurant, however, served a very good sandwich and coffee, which I enjoyed. The spa experience was disappointing. While it had the potential to be relaxing, the facilities felt neglected. The pool was not clean, the jacuzzi was not working, and at one point they even ran out of water. They also did not have robes available in my size, which shows a lack of attention to detail. The massage itself was not good. The therapist seemed rushed, had a poor attitude, and was not particularly polite or attentive. It felt like the session lacked care and professionalism. Given the overall condition of the facilities, rooms, and building, I believe the property would really benefit from renovations. At its current price point, it does not offer good value compared to other places with better-maintained facilities and higher-quality service. In summary, a pleasant stay in parts thanks to the staff and the view, but the overall quality does not match the price. ##### Pedro P Stayed 1 night in Mar 2026 Verified ### 10/10 Excellent #### Lorren 19 Sept 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I love staying at this hotel! It is clean, safe, and the staff is excellent! ##### Lorren Stayed 1 night in Sep 2023 Verified ### 10/10 Excellent #### Ines 27 Apr 2025 Liked: Cleanliness, staff & service, amenities Nice hotel. Excellent view of the lake. But bed was uncomfortable (old) and the furniture was old and definitely seen better days. Other than that it was good ##### Ines Stayed 6 nights in Apr 2025 Verified ### 10/10 Excellent #### Susana 7 Mar 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location at the lake. There are plenty of eatery and recreation options available. ##### Susana Stayed 2 nights in Mar 2024 Verified ### 10/10 Excellent #### Felipe 28 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good value. Outstanding location ##### Felipe Stayed 1 night in Apr 2024 Verified ### 10/10 Excellent #### Alejandro 28 Nov 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location. Front desk staff was great and helpful. There are many places to eat and have a drink around the hotel. Breakfast was great. If you are going on the Cruce de Lagos (also called Crucé Andino) this is the place to stay. ##### Alejandro Stayed 1 night in Nov 2024 Verified ### 8/10 Good #### Alejandro 12 Aug 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel and prime location. Suggestion: rooms in need of Nespresso machines. ##### Alejandro Stayed 1 night in Aug 2024 Verified ### 10/10 Excellent #### Angelica 9 Apr 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good service and clean ##### Angelica Stayed 2 nights in Apr 2024 Verified ### 10/10 Excellent #### Ernesto 22 Feb 2026 Liked: Cleanliness, amenities, property conditions & facilities Excellent location very good place with good restaurants very clean People are very pleasant attempted is next the place that we use to cross the lakes Highly recommend this place ![](https://a.travel-assets.com/ugc/hotel-reviews/5865ba4e-d8be-412d-bd23-58e0c804ab05-1771755158195.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ernesto Stayed 2 nights in Jan 2026 Verified ### 10/10 Excellent #### James 8 Feb 2026 Liked: Cleanliness, property conditions & facilities Great stay. Amazing view from room, breakfast buffet had something for everyone, great location. Could walk to several good restaurants. Staff was very attentive. ##### James Stayed 4 nights in Feb 2026 Verified ### 10/10 Excellent #### Oscar 28 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Todo excelente ##### Oscar Stayed 1 night in Dec 2025 Verified ### 8/10 Good #### Daniela 31 Dec 2025 Was my h ##### Daniela Stayed 1 night in Dec 2025 Verified ### 10/10 Excellent #### Fernando 29 Apr 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente hotel ##### Fernando Stayed 1 night in Apr 2025 ### Expedia's Latest Trends ### Hotels > - [Ni-Newen](https://www.expedia.co.uk/Pucon-Hotels-Ni-Newen.h92372990.Hotel-Information) > - [Rio Serrano Hotel + Spa](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Rio-Serrano-Hotel-Spa.h3124339.Hotel-Information) > - [Mawün Hotel Pucón](https://www.expedia.co.uk/Pucon-Hotels-Mawun-Hotel-Pucon.h76468095.Hotel-Information) > - [Winebox Valparaiso](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Winebox-Valparaiso.h28762730.Hotel-Information) > - [Departamento San Alfonso del mar](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-Departamento-San-Alfonso-Del-Mar.h8344031.Hotel-Information) > - [Club Playa Blanca](https://www.expedia.co.uk/Coquimbo-Hotels-Club-Playa-Blanca.h93033339.Hotel-Information) > - [Hotel Geronimo](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Geronimo.h16316935.Hotel-Information) > - [All-Inclusive Hotels in Messonghi](https://www.expedia.co.uk/Messonghi-Hotels-All-Inclusive-Hotel.0-0-d6051727-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > - [Vik Chile](https://www.expedia.co.uk/San-Fernando-Hotels-Vik-Chile.h8726594.Hotel-Information) > - [Genie's Villa Boutique, Algarve-Family Friendly-Pool,Balcony Garden, Terrace,BBQ](https://www.expedia.co.uk/Loule-Hotels-Genies-Villa-Boutique.h19107126.Hotel-Information) > - [Explora en Torres del Paine](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Explora-Patagonia.h4257984.Hotel-Information) > - [TerraViña](https://www.expedia.co.uk/San-Fernando-Hotels-TerraVina.h3775207.Hotel-Information) > - [HOTEL EL DORADO](https://www.expedia.co.uk/Concepcion-Hotels-HOTEL-EL-DORADO.h84154323.Hotel-Information) > - [La Casona at Matetic Vineyards](https://www.expedia.co.uk/Vina-Del-Mar-Hotels-La-Casona-At-Matetic-Vineyards.h39820563.Hotel-Information) > - [Primera Hacienda Hotel Boutique](https://www.expedia.co.uk/La-Serena-Hotels-Primera-Hacienda-Hotel-Boutique.h13357169.Hotel-Information) > - [Konkashken Lodge](https://www.expedia.co.uk/Torres-Del-Paine-Hotels-Konkashken-Lodge.h71773639.Hotel-Information) > - [Aliv Stone Suites & Spa](https://www.expedia.co.uk/Zakynthos-Hotels-Aliv-Stone-Suites-And-Spa.h54181654.Hotel-Information) > - [Green Suites Boutique Hotel](https://www.expedia.co.uk/Athens-Hotels-Green-Suites.h44573630.Hotel-Information) > - [Hotel Casa Solaria](https://www.expedia.co.uk/Villarrica-Hotels-Hotel-Casa-Solaria.h24943118.Hotel-Information) > - [Lodge Deseado](https://www.expedia.co.uk/Timaukel-Hotels-Lodge-Deseado.h57416819.Hotel-Information) > - [Iorana Hotel](https://www.expedia.co.uk/Hanga-Roa-Hotels-Iorana-Hotel.h4351662.Hotel-Information) > - [Hotel Takha Takha](https://www.expedia.co.uk/San-Pedro-De-Atacama-Hotels-Hotel-Takha-Takha.h76773106.Hotel-Information) ### Cars > - [Car hire in Crete](https://www.expedia.co.uk/Destinations-In-Crete.d180100.Car-Hire-Destinations) ### Packages > - [Cayman Islands Holidays](https://www.expedia.co.uk/Cayman-Islands.d33.Holidays-City-Breaks) > - [Istanbul Holidays](https://www.expedia.co.uk/Istanbul.d654078240806088704.Holidays-City-Breaks) > - [Mellieha Bay](https://www.expedia.co.uk/Mellieha-Bay-Malta.d6126759.Attraction) > - [Yllas](https://www.expedia.co.uk/Yllas.d6085170.Holidays-City-Breaks) ---